Error during upgrade of WSUS on Server 2003 SP2

Discussion in 'Update Services' started by SyscomCEO, Jul 31, 2007.

  1. SyscomCEO

    SyscomCEO Guest

    Hello,
    We have been running WSUS 2.0 successfully for quite some time. We recently
    downloaded and installed WSUS 3.0 We installed all pre-reqs and then
    installed the WSUS 3.0 Installer.
    During the installation process we recieved a message stating that the
    upgrade failed.
    The following message was logged in the Application Log:

    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11722
    Date: 7/30/2007
    Time: 11:41:32 AM
    User: MI\administrator
    Computer: SERVER
    Description:
    Product: Microsoft Windows Server Update Services 3.0 -- Error 1722. There
    is a problem with this Windows Installer package. A program run as part of
    the setup did not finish as expected. Contact your support personnel or
    package vendor. Action ExAttachDbForUpgrade, location:
    C:\WINDOWS\Installer\MSI50D.tmp, command: -S SERVER\MICROSOFT##SSEE -Q
    "CREATE DATABASE SUSDB ON (FILENAME = N'e:\WsusDatabase\SUSDB.mdf'),
    (FILENAME = N'e:\WsusDatabase\SUSDB_log.ldf') FOR ATTACH" -l
    "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WSUSCa_070730_1055.log"

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 32 43 30 44 37 45 33 {2C0D7E3
    0008: 35 2d 45 45 36 45 2d 34 5-EE6E-4
    0010: 44 43 37 2d 42 41 31 33 DC7-BA13
    0018: 2d 32 43 36 38 41 45 44 -2C68AED
    0020: 45 42 35 39 44 7d EB59D}



    Event Type: Information
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11708
    Date: 7/30/2007
    Time: 11:41:36 AM
    User: MI\administrator
    Computer: SERVER
    Description:
    Product: Microsoft Windows Server Update Services 3.0 -- Installation failed.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 32 43 30 44 37 45 33 {2C0D7E3
    0008: 35 2d 45 45 36 45 2d 34 5-EE6E-4
    0010: 44 43 37 2d 42 41 31 33 DC7-BA13
    0018: 2d 32 43 36 38 41 45 44 -2C68AED
    0020: 45 42 35 39 44 7d EB59D}


    We decided to try the installer again and when we ran it, it seemed that it
    was running as a fresh install mode, instead of an upgrade. When it
    completed, we were left with a successful install, but had no data from 2.0
    (computers, approvals and updates missing).

    We would like to get our database back but do not know what steps to take.
    Please help.

    Thank you in advance,
    -Scott
    Syscom Digital Technologies, LLC.
     
    SyscomCEO, Jul 31, 2007
    #1
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  2. SyscomCEO

    The Criminal Guest


    I also have this same issue and would appreciate any feedback on how to
    solve this issue, or work on importing C:\WSUS\SUSDB.bak (a file the
    installer created after the upgrade to WSUS3 failed).

    Again all updates are intact, but the database and all is .. bombed out..

    TIA
     
    The Criminal, Aug 2, 2007
    #2
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  3. SyscomCEO

    ace axc Guest

    I had the same issue with installing WSUS3, it was a missing WebSvcExtRestictionList Entry from IIS.

    What I did to fix is:

    1) Launch IIS
    2) Expand the local server
    3) Click on the Web Service Extensions
    4) Click "Add a new Web service extension."
    5) Type "test" into the Extension name field.
    6) Click "Add."
    7) Enter any path (example: "c:\test").
    8) Click "OK" then "OK"
    9) Delete the entry for "test", marked as Prohibited, in the right hand pane.
    12) Close the IIS

    After this, the WSUS3 install went through with no problems. Hope that helps.


    EggHeadCafe.com - .NET Developer Portal of Choice
    http://www.eggheadcafe.com
     
    ace axc, Aug 8, 2007
    #3
  4. Hello,

    Can you share out the log in the:
    C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WSUSCa_070730_1055.log

    --
    Fei Cao
    Microsoft, WSUS

    This posting is provided "As Is" with no warranties, and confers no rights.
    Use of included script samples are subject to the terms specified at
    http://www.microsoft.com/info/cpyright.htm
     
    Fei Cao \(MSFT\), Aug 13, 2007
    #4
  5. roduct: Windows Server Update Services 3.0 SP2 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action PERF_COUNTER_INST, location: C:\Program Files\Update Services\Setup\HideConsoleApp.exe, command: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\InstallUtil.exe /LogFile="C:\DOCUME~1\JAYAPR~1.ADM\LOCALS~1\Temp\WSUSCa_101118_1401.log" /ShowCallStack /WsusInstall /CategoryMessageFile="C:\Program Files\Update Services\Common\EventCategories.dll " "C:\Program Files\Update Services\Setup\bin\Microsoft.UpdateServices.Setup.CustomActions.dll "
     
    jayaprakash kannan, Nov 18, 2010
    #5
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