ERROR: hl2.exe has stopped working

Discussion in 'Windows Vista Games' started by wb0d, Apr 13, 2007.

  1. wb0d

    wb0d Guest

    I just got a new computer with vista home premium on it. I installed steam,
    updated my graphics card drivers, and installed cs:s and it worked great for
    a few days. But now, whenever I try to launch cs:s, it just takes me to the
    menu screen and then crashes, and I get a message that says "hl2.exe has
    stopped working". I reinstalled steam and cs a few times. Then I heard this
    was an issue with dep, and I was told that I needed to go to the command
    prompt, run as administrator, and type in a command that disabled dep, but
    I'm still getting the problem. I seriously don't know what to do. Can anyone
    wb0d, Apr 13, 2007
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  2. Steam and HL2 is are Vista compliant or at least Steam supports vista. I'm
    not sure where the DEP issue comes in. I didn't have to do anything with DEP
    to get Steam installed and HL2 (and the add-ons) to work.

    I'd be more out to look at any other updates or software add that's you've
    done to the system. Any tweaks to the firewall, Maybe Windows Defender. Any
    anti-Virus software. I'm guessing something else changed.

    One thing you could try, is to create another user account, log-in and try
    to play with that account. Over in the FEAR forums there was a guy who could
    patch the game and when he tried that it worked. If it doesn't work, then
    you might have a registry corruption issues or something else going on in
    your profile that hindering HL2
    Dale M. White, Apr 13, 2007
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  3. wb0d

    andrew833 Guest

    i dont have a answer to that but the same happened to me its because of
    AIM it has a virus. there is a file i cant find but if i do ill post

    N-E-V-E-R- -D-O-W-N-L-O-A-D- -A-I-M- -O-N- -V-I-S-T-A-
    -H-L-2-.-e-x-e-'-s- -W-I-L-L- -N-O-T- -W-O-R-K-
    S-O- -T-E-L-L- -E-V-E-R-Y- -O-N-E- -T-O- -N-O-T- -D-O-W-N-L-O-A-D-
    -A-I-M- -P-L-Z-:-s-l-e-e-p-y-:-
    andrew833, Dec 19, 2007
  4. wb0d

    pay101 Guest

    I'm having the same problem, I have vista ultimate 32bit, and i get the
    same exact message. I'm trying to uninstall my sisters stupid aim6 to
    see if this works....
    pay101, Jan 5, 2008
  5. wb0d

    Tim Guest

    Are you overclocking? i had the same message for a while. i have vista
    ultimate 32. When i raised my vcore or lowered my clock speed to a more
    stable level, it worked.
    Tim, Jan 7, 2008
  6. wb0d

    pay101 Guest

    I've never overclocked this :/ it does this for HL2, CS:S, and all o
    the rest of my steam games.... this also happens to A LOT of games wit
    any form of a physics engine, if it has anything with physics, (beside
    ragdolls) it says "blah blah blah.exe has stopped working" usuall
    pay101, Jan 7, 2008
  7. wb0d

    joshdmorris Guest

    I think it has to do with AIM 6's security update. I hadn't gotten on
    AIM in a very long time and today i got on and installed the update and
    now i get the HL2 error on all my games. Has anyone figured out how to
    fix this? My virus scanner doesn't detect any coded viruses inthe files,
    so what else could it be? HELP!
    joshdmorris, Jan 10, 2008
  8. wb0d

    boontrop Guest

    I don't have AIM, but i have the same problem.
    boontrop, Jan 15, 2008
  9. wb0d

    Chris Guest

    Has nothing to do with AIM. I had the same problem and have never had
    AIM installed on my system. Something to do with STEAM. had to
    reinstall steam to get everything working good.
    Chris, Jan 21, 2008
  10. wb0d

    Adrole Guest

    I had the same problem when I got a new computer with Vista Businiss x64
    opening Portal or TF:2 after a few seconds it would either just close or

    It did not start like that though for about 2 days it worked fine, then
    it would sometimes crash after playing for a few minutes now it crashes
    before it opens.

    I actually just set it as an exception in the DEP for steam which might
    have helped, still need to test it though.

    But here is how you can try the same.

    Control Panel > System And Maintenance > System > Advanced System
    Settings > On the Advanced tab go to setting under Performance then
    Data Execution Prevention.

    You can either try setting it to "Turn on DEP for essential windows
    programs and services only"

    Or try turning DEP on for all programs and add Steam as an exception.

    I haven't tested if it's fully worked yet, but Portal does open now.
    Adrole, Feb 23, 2008
  11. wb0d

    t0m0wnz Guest

    I have exactly the same problem except when I try going on cs with my
    account it crashes and says hl2 has stopped working but when i go on my
    friends account it works perfectly fine I dont know why it does this
    t0m0wnz, Mar 28, 2008
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    stupidbum Guest

    I have the same exact problem, and i've uninstalled everything that th
    forums on steam said to uninstall such as my google tooolbars, and m
    avg 7.5 . and this has been happening for a while. Yesterday i was at m
    friends house and we signed onto my accout to play garrys mod and i
    worked on his computer. but i dont know whats wrong with my computer.
    have windows vista home edition.
    if someone can help me please message me back soon, im so freakin
    bored and pissed because i cant play cs:s
    please message me back soon, i need some hel
    stupidbum, Apr 22, 2008
  13. wb0d

    Andy [YaYa] Guest

    Need system specs, make/model. Is this a Vista Upgrade? Did you buy the
    system with Vista on it? At any time did Steam work normally? Did you
    install any other applications recently? Did you try deleting all the files
    in your steam folder (except for the big steamapps folder) and try re-
    installing the Steam client from

    No reason you'd need to remove Google or AVG. No idea why you'd have too.

    Also you didn't quote the original problem, and i'm on Usenet, so let us
    know what the original issue was.
    Andy [YaYa], Apr 22, 2008
  14. wb0d

    stupidbum Guest

    sorry i left so many gaps in my description. ok ill start ove
    my specs are
    Windows vista home basi
    im using a dell inspiron 430
    with an intel(R) core(TM)2 CPU 4400 @ 2.00 GHz 2.00 GH
    2046 MB of RA
    32- bit operating syste

    ^^ those are my spec
    my problem is that whenever i start up any game that i have on steam i
    either crashed my whole computer and i have to reboot, or the gam
    crashes and an error message saying "hl2.exe has stopped working".
    yes my steam games used to work perfectly fine
    and i uninstalled my google toolbars and avg 7.5 because on the stea
    site it says that those things could cause it to crash..
    yes i bought the system with vista on it
    i uninstalled all of my games and reinstalled them and they still didn
    work so i uninstalled steam all together and reinstalled steam and the
    still dont work
    if you need any more info please let me know
    stupidbum, Apr 22, 2008
  15. wb0d

    Andy [YaYa] Guest

    Sounds like you have a firm grasp on troubleshooting games, I guess I'll
    point out the semi-obivous, if reinstalling steam doesn't help then
    there's something else on your system, something you changed or
    something that has changed that's causing the problem.

    I would recommend running System Restore and rewinding your system files
    to a date before all these problems started occuring.

    You said you have an Inspiron 4305, but doesn't list
    that model as a notebook or a desktop Inspiron model. I would suggest
    going to Dell support online, find your system model in the Drivers and
    Downloads are and make sure you get their latest drivers.

    Note that these drivers aren't they newest, they are just the ones that
    Dell supports. If you know your video card make/model, and your
    motherboard chipset make/model you may consider getting video/chipset
    drivers from the manufacturer directly. If you're not sure how, double
    check your system model number or post your video card/chipset info

    If you disabled System Restore (why?), or if SR doesn't go back far
    enough in time then you may end up simply reinstalling Vista. Something
    installed or changed on your system causing the crashes. When HL2.exe
    stops working does it generate an error log?
    Andy [YaYa], Apr 23, 2008
  16. wb0d

    stupidbum Guest

    k i have no idea what your talking about, can you dumb that down a bi
    so i can understand what the hell im doing
    stupidbum, Apr 23, 2008
  17. wb0d

    Andy [YaYa] Guest

    I shall attempt to "dumb down" what I said below...

    You reinstalled Steam. That did not fix the problem, so it probably is
    NOT Steam, there's something else wrong with your system.
    Click Start Orb, and type "System Restore"
    You should get an icon in your programs list that says "System Restore"

    This program is built into Windows XP and Vista, it can "Rewind" your
    computer to an earlier point in TIME. Basically, say you install a
    program and your computer starts having problems, you can use system
    restore to UNDO whatever damage was caused to your system.

    It does not effect your personal data, only programs.
    When you bring up System Restore, you have the option of using a
    suggested point in time to rewind too, if you choose No, you can choose
    from a calendar of dates where your system files were "remembered". Try
    to figure out when you started having problems. choose a date close too
    that point in time and try selecting it. Your system reboots, then you
    can try the game again.
    Go to
    Click Drivers and Downloads
    Find the model number of your system from this list, the model you
    mentioned (Inspiron 4305) does not exist, so I'm guessing you typed it
    Once you find the model of your computer, you can find the drivers for
    Chipset, Video, and Audio for your system. Download and install per the
    Dell tests drivers before they post them, if you want newer drivers you
    have to go to the makers of each piece of hardware in your computer,
    Video cards are usually made by nVidia (, or ATi

    If you go to their sites, find your video card you can get a newer
    version of their drivers which might fix your problems. You can probably
    skip this suggestion, for now.
    You're trying to do something difficult over text based messasge board,
    it's not going to be easy, if you have any friends in your area that
    work in IT, or Geek Squad or do a LOT of video game playing on PC, you
    should call them for help.

    Worse case scenario, Dells come packaged with "Restore" discs, that wipe
    your HD and reinstall your OS like it was when you first bought the
    computer. If you do that, update Windows using Windows Update, then re-
    install your games, it will probably fix the problem.

    Good luck,
    Andy [YaYa], Apr 24, 2008
  18. wb0d

    codeyh Guest

    When I added Local Service and Network Service to administrators... all
    my HL2 problems went away.
    codeyh, Apr 26, 2008
  19. What do u mean when u say?

    " When I added Local Service and Network Service to
    administrators... all my HL2 problems went away." Codey H

    Can u give instructions for that please?
    jackkkkinthebox, May 6, 2008
  20. wb0d

    Kyle Guzman Guest

    Does any one know what will happen if you reistall
    steam, will it delete your friends list ??
    Kyle Guzman, May 16, 2008
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