Error in Status Field of Printer

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by WandaLL, Jul 20, 2009.

  1. WandaLL

    WandaLL Guest

    When I try to print using a extension cable I get an error message in
    the Printer Status field. This did not use to happen. It just started
    out of the clear blue and I have no idea how to fix it. If I use the
    regular printer cable I have no problem. I am using a Lenovo laptop
    connected to an HP Printer.

    I truly need help. I do a lot of printing.

    Thanks,
    Wanda...
    :(
     
    WandaLL, Jul 20, 2009
    #1
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  2. Cables have limitations as to length. You seem to have exceeded the limit
    with yours. I'd suggest using it without the extension.
     
    Cari \(MS-MVP\), Jul 21, 2009
    #2
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  3. WandaLL

    WandaLL Guest

    That's not the problem since I was able to use the extension before.
    removed the extension for a couple of days and when I attached it again
    it wouldn't print. My original cable is about 6 ft long. I purchased
    cable that is about 8 ft long and then added an extension to that. If
    remove the extension I still can't print but I can print using th
    longer cable from the XP laptop. Something else has to be going on

    Thanks
    Wanda..
     
    WandaLL, Jul 21, 2009
    #3
  4. Cari \(MS-MVP\), Jul 22, 2009
    #4
  5. WandaLL

    drkmtr2002 Guest

    open your device manager
    scoll to the bottom
    open universal serial bus controllers
    find one of your usb host controllers and right click it
    then left click on properties
    go to the advanced tab
    put a check mark next to disable usb error detection.
    next right click on each usb roothub in turn and left click on
    properties
    go to the tab with the full name "power management".
    un check any boxs with the statement "allow the computer to turn off
    device to save power.
    now restart your pc and try to print
     
    drkmtr2002, Aug 2, 2009
    #5
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