Error installing KB958215

Discussion in 'Windows Update' started by mountaindew, Dec 13, 2008.

  1. mountaindew

    mountaindew Guest

    Windows update always fail installing KB958215 update.

    I disabled antirus and firewall but update still fails, I even downloaded
    the update
    manually as .exe and run it but I get error saying the files in the
    package is incompatible with my system, I have made sure it's the correct
    update for IE7 + XP
    mountaindew, Dec 13, 2008
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  2. Start a free Windows Update support incident request:

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB999999).

    LOOK!! => If your problem relates to a Cumulative Security Update for IE,
    call the above number and ask to be transferred to the "Consumer IE queue"
    (which is 47830).

    Support for Windows Update:

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web

    For enterprise customers, support for security updates is available through
    your usual support contacts.
    PA Bear [MS MVP], Dec 13, 2008
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