Error KB928366 - Security Update for Microsoft .NET Framework

Discussion in 'Windows Update' started by Miss_Sue, Jul 11, 2007.

  1. Miss_Sue

    Miss_Sue Guest

    I received security updates last night. When it tried to load, I got the
    The following updates did not install:
    Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

    I've tried repeatedly to run the update, but get the same message everytime.
    What is this upgrade for? Is it something I need to have installed? What
    do I need to do to get rid of the update box? If I x out, the update symbol
    stays at the bottom of my screen.
    Miss_Sue, Jul 11, 2007
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  2. Miss_Sue

    LloydB Guest

    I have the same problem - anyone else?
    LloydB, Jul 11, 2007
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  3. Miss_Sue

    Greg Guest

    If you install dotnetfx, KB867460, then KB928366 will install correctly.

    Greg, Jul 11, 2007
  4. Miss_Sue

    Sliverman Guest

    check topic KB928366 failling for a possible solution
    Sliverman, Jul 11, 2007
  5. Miss_Sue

    rocklad Guest

    i've done a search for KB867460 but can't find that specific 'dotnetfx' bit
    to install.... ???
    rocklad, Jul 11, 2007
  6. Miss_Sue

    PA Bear Guest

    PA Bear, Jul 11, 2007
  7. Miss_Sue

    sherlockomes Guest

    Hi there: you have one of two options to try here.I had same problem last
    nite and resolved this issue by uninstalling the original .NET framework 1.1
    through add/remove programmes.It appears that the problem is to do with an
    older hotfix that is present in the framework.So unistall the framework and
    any hotfix ascociated to the .NET framework 1.1 . Restart computer and if the
    little yellow icon is still present in your task bar saying you have to
    install the update (KB928366) then click > install.As framework has been
    uninstalled then update will no longer apply and icon will disappear.
    Now go back to windows update and re-install the .NET framework 1.1 and
    ascociated updates including the service pack update and lastly the update
    KB928366. It should be fine .
    Your second option is to uninstall all the 3 .NET frameworks and reinstall
    again from scratch but option 1 should work. cheers Scott.
    sherlockomes, Jul 11, 2007
  8. Miss_Sue

    LemonJoose Guest

    I have the same exact problem. I thought I would try to fix it by
    ininstalling all of the Microsoft .NET entries under the "Add/Remove
    Programs" in Control Panel and then re-installing all of the .NET updates,
    but when I tried removing ".NET 1.1" and ".NET 1.1" hotfix it was unable to
    locate the .tmp file it needed in order to uninstall, so that strategy won't
    work. Doesn't MS test its updates before it releases them? Shoddy QC like
    this just encourages people to turn off Automatic Updates.
    LemonJoose, Jul 12, 2007
  9. Miss_Sue

    LostWages1 Guest

    If you can't uninstall .Net Framework 1.1, just manually download it from
    the MS Download Center here:
    Save it to your Desktop and run it to re-install right over the old

    Also Download and save to Desktop;
    ..Net Framework 1.1 Service Pack 1 from here
    and Hotfix KB886903 from here:

    After you re-install all 3; KB928366 should install OK.

    Good Luck
    LostWages1, Jul 12, 2007
  10. Miss_Sue

    Rena Guest

    I keep geting this message to install new updates.All of them install except
    10 of them.How do I get them to install.I tried several times and the same
    ones are not install.
    Rena, Jul 12, 2007
  11. Miss_Sue

    hselburn Guest

    I've had this issue as well. I wonder if reinstalling .NET 1.1 will damage my
    ..NET 2 or 3 (I saw an update for .NET 3 in Microsoft Update) installations? I
    could always reinstall those after the fact however.

    hselburn, Jul 12, 2007
  12. Miss_Sue

    Daniel_L Guest

    As I painfully learned today, this is a common problem. Free Microsoft
    security support has been swamped with phone calls at 866-727-2338.
    Fortunately they're being very nice about it and walk you through the steps
    to overcome the installation problems for the ,Net 1.1 and .Net 2.0 security
    updates issued July 10, 2007. The bizarre nature of this is that tech
    support told me that these updates work fine if you do not already have .net
    framework 1.1 or .net framework 2.0 installed -- heck, why would you update
    them if you don't have them already installed? Such is the joy of dealing
    with tech support overseas at 2 a.m. their time.

    Also you need to keep the 3 versions of .net framework on your computer
    (1.1, 2.0, and 3.0) -- they are not cumulative. Different applications
    require different versions of .net framework to function.

    I'll try to repeat their step by step instructions so you don't have to
    call. It worked fine on my Windows XP Pro, SP2 computer; it did not work on
    my wife' similar computer.

    Read through them first before you do anything -- especially the caution at
    the end.

    The steps from Microsoft Security Tech Support and from Aaron Stebner's
    Weblog at -- Microsoft Tech Support actually took me there

    (1) Try to perform a standard uninstall of the .net framework for which you
    could not install the July 10 security update. Of course, you do this in the
    Control Panel's Add-Remove Programs.

    (2) If this fails to completely remove the .net framework you've targeted,
    then you'll want to download the tool from Stebner's Weblog -- this is the
    tool that Microsoft Tech Support uses and recommends. The file name is . Unzip the file and run it. You will get to choose
    which versions (1.0, 1.1, 2.0) of .net framework you want to uninstall and
    clean up. While Mr. Stebner warns against simply uninstalling the .net
    frameworks, Microsoft Tech Support had me run this tool without first
    attempting the standard uninstall. On my computer this worked just fine.

    Stebner warns:
    There are a couple of very important caveats that you should read before
    using this tool to cleanup .NET Framework bits on your machine:
    1. You should try to perform a standard uninstall first. This tool is not
    designed as a replacement for uninstall, but rather as a last resort for
    cases where uninstall or repair did not succeed for unusual reasons.
    2. This cleanup tool will delete shared files and registry keys used by
    other versions of the .NET Framework. So if you use it, be prepared to repair
    or reinstall any other versions of the .NET Framework that are on your
    computer to get them to work correctly afterwards

    Download the tool completely uninstall .net frameworks 1.0, 1.1, and 2.0.

    (3) Reboot your computer after uninstalling/cleaning up the .net frameworks
    you want to remove. NOte that when you restart your computer, any application
    that is dependent on a .net framework version that you uninstalled will not
    work. Be patient -- they'll work once you've reinstalled the appropriate .net

    (4) Run Windows Update - custom. It should show all of the .net frameworks
    not currently installed on your computer. Now you have probably not worried
    about .net framework 3.0 since there was no security update for it. But there
    is a regular update for it. You will probably find these .net frameworks
    under "High Priority," but more likely under "Software, Optional." You can
    download ALL of the .net frameworks and updates that are visible to you here
    -- 1.1, 2.0, 3.0.

    (5) After they've installed, reboot your computer.

    (6) Now, the .net framework 1.1 that you just installed includes the latest
    security update (Microsoft made this change today, July 12, 2007). You should
    NOT try to install that update. So you should go back to Microsoft Update,
    choose custom, and if it shows the .net framework 1.1 security pack update
    tell Microsoft Update not to show it any more. Apparently Microsoft Update
    thinks you didn't install it because it was built into the 1.1 that you just

    (7) If you uninstalled .net framework 2.0, you should have been able to
    reinstall it via Microsoft update. If it did not show up in Microsoft update,
    you can track it down online via a search engine or at and
    download it and install it manually.

    CAUTION. Frankly, you would be most prudent to clone your hard drive before
    running these updates -- just to give yourself some protection. On my wife's
    Windows XP Pro, SP2 computer, the .net framework 1.1 reinstall did not take
    and I could not install it because I started getting Runtime errors from the
    Microsoft Visual C++ RunTime Library. So I had to revert to a clone after
    copying all the data (the D partition) to the clone's D partition.
    Daniel_L, Jul 13, 2007
  13. Miss_Sue

    realcestmoi Guest

    look in the newsgroup for George's
    SOLUTION to the .net "failed to install" update
    realcestmoi, Jul 13, 2007
  14. Thanks for that!.. I have tried multiple sites with no success and was on the
    verge of throwing PC through the window. At last life returns to normal
    (almost :) )
    Comment box returns to same location, Jul 14, 2007
  15. Miss_Sue

    pumperer123 Guest

    Worked great! Many Thanks!

    pumperer123, Jul 15, 2007
  16. Miss_Sue

    vision Guest

    vision, Jul 18, 2007
  17. Miss_Sue

    bonnie_smit Guest

    Don't know who you are but I am very grateful. Most of the solutions I
    found required me to be a computer programer but this was easy and IT WORKED!!
    Thank-you very much. KB928366 is installed.....finally
    bonnie_smit, Jul 19, 2007
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