Error Mesage 0x800A138f

Discussion in 'Windows Update' started by John, Sep 14, 2003.

  1. John

    John Guest

    When trying to update Windows XP from the Mircosoft home
    page the following error message appears with the code
    0x800A138f

    The update log fileshows:

    2003-09-14 15:57:43 19:57:43 Error IUENGINE
    Querying software update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/g
    etmanifest.asp (Error 0x800C0005)

    Any fix? Thanks.
     
    John, Sep 14, 2003
    #1
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  2. John

    Maurice N Guest

    The following corrective actions are a direct quote from Lucy (MS) & due credit goes to her.
    These actions cover the 800c0005 .
    <quote>
    Clear Temporary Internet Files:

    1. Open Internet Explorer
    2. Select Tools > Internet Options
    3. Second frame, select "Delete Cookies"
    4. Delete Files, including all offline content, Click OK
    5. Settings Option, Click "View Objects"
    6. Right click and remove the Update Class,
    and CV3 (if they exist)
    Close window

    7. Back to Internet options, Third Frame, select "Clear History" Click Ok
    8. Close Internet Explorer


    Delete Windows Update files:

    1. Double-click on My Computer.
    2. Open the C drive
    3. Open the Program Files folder
    4. Open the Windows Update folder.
    5. Delete everything in the folder except the V4 folder.
    6. Next, Open the V4 folder, if it exists.
    7. Delete everything in the folder *except* the *iuhist.xml * file
    8. Close Window

    1. Click on Start, then Search, then choose Look In: My computer.
    2. Type in the file name WUTemp and click Search Now.
    3. Delete any traces of the WUTemp folder

    1. Go to C:\Windows\System32
    2. if you have a folder called Catroot2 (not Catroot) rename the folder to
    CR2OLD.

    </QUOTE>
    Retry Windows Update. Post back your results.
     
    Maurice N, Sep 14, 2003
    #2
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  3. John

    mark Guest

    "Maurice N" <> skrev i meddelandet
    The following corrective actions are a direct quote from Lucy (MS) & due
    credit goes to her.
    These actions cover the 800c0005 .
    <quote>
    Clear Temporary Internet Files:

    1. Open Internet Explorer
    2. Select Tools > Internet Options
    3. Second frame, select "Delete Cookies"
    4. Delete Files, including all offline content, Click OK
    5. Settings Option, Click "View Objects"
    6. Right click and remove the Update Class,
    and CV3 (if they exist)
    Close window

    7. Back to Internet options, Third Frame, select "Clear History" Click Ok
    8. Close Internet Explorer


    Delete Windows Update files:

    1. Double-click on My Computer.
    2. Open the C drive
    3. Open the Program Files folder
    4. Open the Windows Update folder.
    5. Delete everything in the folder except the V4 folder.
    6. Next, Open the V4 folder, if it exists.
    7. Delete everything in the folder *except* the *iuhist.xml * file
    8. Close Window

    1. Click on Start, then Search, then choose Look In: My computer.
    2. Type in the file name WUTemp and click Search Now.
    3. Delete any traces of the WUTemp folder

    1. Go to C:\Windows\System32
    2. if you have a folder called Catroot2 (not Catroot) rename the folder to
    CR2OLD.

    </QUOTE>
    Retry Windows Update. Post back your results.
     
    mark, Sep 17, 2003
    #3
  4. John

    RJ Muller Guest

    Thanks for the suggestions, Maurice; however no joy here.
    After short delay, gt th same Windows Update Error screen, with error number
    (0x800A138F). A quick look at the log file shows the underlying error is
    still:
    Querying software update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp
    (Error 0x800C0005)

    No anti-spyware, ad or popup blockers installed, anti-virus software
    disaled, XP firewall disabled, Internet zone security set to Low, all above
    steps repeated, and still same result. I'm about to give up.
     
    RJ Muller, Sep 21, 2003
    #4
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