Error message 0x80072ee2

Discussion in 'Windows Update' started by Janie, Oct 1, 2003.

  1. Janie

    Janie Guest

    The above noted error occurrs whenever an attempt to
    update is made. Any suggestions for resolution? Have
    tried those recomended on help page to no avail.
    Janie, Oct 1, 2003
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  2. Janie

    Lucy [MS] Guest

    Hi Janie,

    This is an Internet Time-Out error. How are you accessing the Internet?
    Proxy server? Firewall?
    What operating system? If you can please post the Windows Update.log file
    located in the c:\windows or c:\winnt directory.

    Check your HOSTS file (it may also be called HOSTS.SAM) and make sure you
    don't have any static IP entries for the Windows Update web site or in the file.

    Depending on the operating system the HOSTS file can be found in:

    Windows 98/ME - C:\Windows.

    Windows NT/2000 - C:\Winnt\system32\drivers\etc

    Windows XP - C:\Windows\system32\drivers\etc

    In order to view the HOSTS file you may need to associate the HOSTS file
    with Notepad, to do so right click on the file and select "open" or "open
    with" select Notepad from the list of programs. If the HOSTS file contains
    a static IP address associated with Windows Update, comment the entry by
    adding the # sign at the beginning of the entry or delete the entire line
    and save changes to the Hosts file.

    Applications like web accelerators, Tweak Master DNS, Spyblockers, etc. can
    add static IP entries for the Windows Update site into your HOSTS file which
    cause Windows Update to fail.

    Lucy [MS]

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Lucy [MS], Oct 2, 2003
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