error message 0x800CCC0F

Discussion in 'Windows Vista Mail' started by thealmost, Aug 12, 2008.

  1. thealmost

    thealmost Guest

    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity. Subject '', Account: 'School', Server: 'mailhub.iastate.edu',
    Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number:
    0x800CCC0F

    Not sure what Im doing wrong. But i cannot send email. PLEASE HELP!
     
    thealmost, Aug 12, 2008
    #1
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  2. Were you sending from home? Since Iowa State University is not
    your home ISP. what you are experiencing is normal. For a fuller
    explanation see
    http://www.postcastserver.com/help/Port_25_Blocking.aspx

    As a general rule, the owner of the SMTP server must match the
    entity providing your Internet connection.

    The available workarounds are as follows:

    1. Use webmail for sending (via your browser).
    2. Ask Iowa State if they have a port other than '25' for SMTP.
    That will get around the problem.
    3. Substitute the SMTP server belonging to your home ISP connection.
    This is a bit tricky, but if you want to go that route, I can provide
    more details.
    4. If you frequently send from multiple locations, such as random Wi-Fi
    hotspots, get a free Gmail account, configure it for POP access, and
    use that for your sending chores.
    Gmail uses port 465 for SMTP, which is not blocked like port 25 is.
     
    Gary VanderMolen, Aug 12, 2008
    #2
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  3. Email scanning should be turned off in any anti-virus. Also exclude EML
    files from the scan. It provides no protection not provided by the regular
    resident protection.
    Besides that, McAfee and Norton are not compatible with Windows Mail and
    Outlook Express and should be uninstalled. The latest version of Trend's
    anti-virus seems to be causing problems too.
     
    Frank Saunders MS-MVP IE,OE/WM, Aug 13, 2008
    #3
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