Error message 0x81000303 again and again and again

Discussion in 'Windows MSN Messenger' started by Maloney Empire, Jun 29, 2004.

  1. Hi all,

    I am now receiving the following message -

    Sorry, we could not sign you in because the sign-in name you entered does
    not exist or your password is incorrect.

    If you have forgotten your password, please click Help in the main Messenger
    window, and then click Help topics for instructions on resetting your
    password. 0x81000303.

    Could someone please help me. I have changed my password and done
    everything that has been suggested by the posts from Jonathon to other ng
    members but to no avail.
    I do not want to change my hotmail email address as it would be very
    inconvenient to me and my work colleagues.

    Help please!!!!!!!!!!!!!!!!!!

    Di Maloney
    Please reply group or
    To reply direct, please remove '1' from email address.
    Maloney Empire, Jun 29, 2004
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  2. Hi,

    This particular error indicates that your password couldn't be validated -- either because
    it's incorrect or some other problem is keeping it from being validated.

    As a test to find out where the problem actually lies, try a third-party client like Trillian
    Basic ( If you can get into the .NET Messenger service using
    Trillian, then the problem lies somewhere with the validation or SSL libraries within
    Windows/Internet Explorer (which Messenger makes use of).

    All posts unless otherwise specified are (c) 2004 Jonathan Kay.
    You *must* contact me for redistribution rights.
    Jonathan Kay [MVP], Jun 29, 2004
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