Error message 'ActiveSync encountered a problem on the desktop'.

Discussion in 'ActiveSync' started by Spike, Jul 5, 2009.

  1. Spike

    Spike Guest

    I deleted all the contacts in the Outlook Contacts and now when I try to sync
    my HTC PDA it fails and give out the error message 'ActiveSync encountered a
    problem on the desktop'. Office diagnostics hasn't been able to cure the
    problem. I have restored the deleted contact but it still will not sync and
    the error message still appears. Any ideas?
    Spike, Jul 5, 2009
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  2. Spike

    Raj Pillai Guest

    Have you tried recreating the partnership?
    Raj Pillai, Jul 6, 2009
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  3. Spike

    Spike Guest

    Recreating the partnership has deleted all the contact entries on the phone
    except 8. Appaling error - and don't say it's user error, I simply followed
    instructions. Now I'm worse off than before; how do I get the 300 contact
    entries back?
    Spike, Jul 7, 2009
  4. Spike


    Oct 8, 2009
    Likes Received:
    A "repair" of Office (not the .PSTs, Office itself) worked for me today:

    Windows 7 Ultimate (x64)/ Office 2010 / Sprint (htc) Mogul / Windows Phone 6.1
    Cornan, May 8, 2011
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