Error Message-Email-0X800CCC0F

Discussion in 'Windows Vista Mail' started by winner, Mar 8, 2008.

  1. winner

    winner Guest

    When I tried to use my Windows Mail I get the message that my server has
    unexpected terminated connection - My provider says the problem is with
    Microsoft- Can anyone tell me how to address this problem


    ----------------
    This post is a suggestion for Microsoft, and Microsoft responds to the
    suggestions with the most votes. To vote for this suggestion, click the "I
    Agree" button in the message pane. If you do not see the button, follow this
    link to open the suggestion in the Microsoft Web-based Newsreader and then
    click "I Agree" in the message pane.

    http://windowshelp.microsoft.com/co...675de5&dg=microsoft.public.windows.vista.mail
     
    winner, Mar 8, 2008
    #1
    1. Advertisements

  2. winner

    Bob Guest

    You're provider is wrong!
    Which AV program are you using?
     
    Bob, Mar 8, 2008
    #2
    1. Advertisements

  3. Kindly provide us with the complete error message. Right-click on it,
    copy, then paste it into a reply here. Manual transcribing can introduce
    typos which will obscure the original problem.
     
    Gary VanderMolen, Mar 9, 2008
    #3
  4. Email scanning should be turned off in any anti-virus. Also exclude EML
    files from the scan. It provides no
    protection not provided by the regular resident protection.
    Besides that, McAfee and Norton are not compatible with Windows Mail and
    Outlook Express and should be uninstalled. The latest version of Trend's
    anti-virus seems to be causing problems too.
     
    Frank Saunders MS-MVP IE,OE/WM, Mar 9, 2008
    #4
  5. I am getting the same error message:

    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity. Account: '', Server: '127.0.0.1',
    Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error
    Number: 0x800CCC0F

    Other information; I'm using ChoiceMail Free to download emails from my
    web-based email account (this is still working because valid emails are
    waiting to be transfered to Windows Mail), AVG free is virus checking
    incoming mails. I've had this system working on this PC for the last 6 months
    with no problem but for the last couple of days I get the above message. I
    can still send emails ok. If i change to SSL i get error number 0x800CCC0E
    instead.

    Any help or advice woul be appreciated. Thanks
     
    Wakeybluenose, Mar 9, 2008
    #5

  6. The server is set to the local machine (127..0.0.1). This was probably done
    by an anti-virus or anti-spam program set to scan email. Turn off email
    scanning in all programs. It provides no added security at all. The reset
    the account per the provider's instructions.

    Email scanning should be turned off in any anti-virus. Also exclude EML
    files from the scan. It provides no
    protection not provided by the regular resident protection.
    Besides that, McAfee and Norton are not compatible with Windows Mail and
    Outlook Express and should be uninstalled. The latest version of Trend's
    anti-virus seems to be causing problems too.
     
    Frank Saunders MS-MVP IE,OE/WM, Mar 9, 2008
    #6
  7. Thanks, that seems to have fixed it - can't understand though why it has been
    fine for last 6 months with same settings! Thanks again
     
    Wakeybluenose, Mar 9, 2008
    #7
  8. winner

    Ben Guest

    I keep getting this error.
    i can't find the supports email address anywhere. there are no options!
    please email me back:
    here is the error:
    matter 'fajitas'
    Id. of error from Windows Live Mail: 0x800CCCF3
     
    Ben, Feb 27, 2009
    #8
  9. Your problem statement is very confusing.

    Right-click on your error message, copy, then paste it into a reply here.
    We can't do much troubleshooting without the complete error message.
     
    Gary VanderMolen, Mar 2, 2009
    #9
  10. winner

    Sierra Guest

    I am getting the exact same thing:

    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity. Account: 'plus.pop.mail.yahoo.com', Server:
    'plus.pop.mail.yahoo.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error
    Number: 0x800CCC0F

    This is the code that comes up. Please help.
     
    Sierra, Jun 25, 2009
    #10
  11. I assume you are paying Yahoo for access to their Mail Plus server.

    "Unexpected" termination is usually caused by interference from an
    antivirus program. Which antivirus are you running?
    As a minimum, email scanning in the antivirus should be turned off,
    although that may not be sufficient to eliminate all bad effects.
    In a worst case scenario, your antivirus may need to be uninstalled.

    Email scanning in any antivirus should be disabled, for reasons
    explained here:
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

    If no improvement after disabling email scanning, consider upgrading
    to Windows Live Mail, because it is less prone to suffering bad effects
    from overly intrusive antivirus programs:
    http://download.live.com/wlmail
     
    Gary VanderMolen, Jun 28, 2009
    #11
  12. winner

    Sierra Guest

    Thank you. I guess it was that you can only access Yahoo on your windows
    mail or outlook express if you are paying for the service. Didn't know that.
    Thanks again for your help!
     
    Sierra, Jun 28, 2009
    #12
  13. You're very welcome. Thanks for reporting back.
    Yahoo's POP access costs US$19.99 per year.
     
    Gary VanderMolen, Jun 28, 2009
    #13
  14. winner

    Otter380 Guest

     
    Otter380, Jul 29, 2009
    #14
  15. winner

    Otter380 Guest

    Good evening Gary,

    Currently I am receiving this error message:

    0x800CCC0F

    Oddly enough, some e-mail gets through but every e-mail will not be
    processed. For example my mom's account has over 150 e-mails that need to be
    received. It'll receive maybe 4 one time, 8 another before it gets stuck and
    that error message comes up.

    I am able to browse the internet fine. I have high connection speed as
    well. The error just started coming up when I installed a wireless router
    for my lap top. (I am having this issue on my desktop). If I connect the
    computer directly to the modem, I no longer have an error. As soon as it is
    connected through the wireless router the error appears.

    I have PC Cillin. I've gone through a lot of the steps to see if it is
    that, but I am guessing it must be the router. I allowed access to port 110
    and 25 as need be, but the error still persists. Any help would be much
    appreciated.

    -Bryan
     
    Otter380, Jul 29, 2009
    #15
  16. We can't do a whole lot with just the error number. Right-click on your
    error message, copy, then paste the whole thing it into a reply here.

    Have you tried it with your Trend Micro antivirus completely uninstalled?
    Trend Micro antivirus is among the top three troublemakers for Windows Mail.
    First, go into its settings and disable any interaction with email, then try
    Windows Mail again. If no improvement, do a trial uninstall of the antivirus.

    Another option (instead of uninstalling Trend Micro) is to upgrade to
    Windows Live Mail, which is more resistant to the adverse effects of
    overly intrusive antivirus products: http://download.live.com/wlmail

    In any case you must disable any antivirus email scanning, for the reason
    explained here:
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
     
    Gary VanderMolen, Jul 29, 2009
    #16
  17. winner

    Otter380 Guest

    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity. Account: 'mail.optonline.net', Server: 'mail.optonline.net',
    Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

    Here is the entire error message. I'll give that a try. I did try loading
    Thunderbird and I had a similar problem. Perhaps it is interfering with both
    programs. I have had Trend Micro for years and I hadn't a problem until I
    put the wireless router in.
     
    Otter380, Jul 29, 2009
    #17
  18. winner

    Otter380 Guest

    New finding. I seems like my connection seems to die out everytime I try to
    connect to windows mail. As soon as the error comes up it says that the
    connection is limited. If I go into the internet a few seconds after, I am
    unable to get online. This only lasts for mere seconds though.
     
    Otter380, Jul 29, 2009
    #18
  19. winner

    Otter380 Guest

    Windows Live seems to be giving me the same message. I have yet to uninstall
    Trend Micro yet.

    Here is the Windows Live Message:

    Unable to send or receive messages for the mail.optonline.net account. Your
    server has unexpectedly terminated the connection. Possible causes for this
    include server problems, network problems, or a long period of inactivity.

    Server: 'mail.optonline.net'
    Windows Live Mail Error ID: 0x800CCC0F
    Protocol: POP3
    Port: 110
    Secure(SSL): No


    (Sorry for all the replies. Trying to be as specific as possible)
     
    Otter380, Jul 29, 2009
    #19
  20. Check your connection settings in Windows Mail.
    Go to Tools, Accounts, select your mail account, Properties, Connection.
    What does it show for connection?
    You must either leave that unselected (in which case WM will use whatever
    connection IE uses), or else select the Local Area Network.

    Also, under Tools, Options, Connection, the first box should be checked,
    and the second box unchecked.
     
    Gary VanderMolen, Jul 29, 2009
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.