Error Message Number 81000359, I cannot use My windows live messen

Discussion in 'Windows Live Messenger' started by Jonathandavid2, Jul 2, 2007.

  1. I was gone for a week, and when i came back, all of the sudden I cannot sign
    into live messenger anymore. I do not want to use web messenger, I want to be
    able to use MY messenger. I keep reading posts from other people, and they
    are being told to change passwords, or reinstall, or install another version,
    or use webmessenger, but they all say that none of those are working. Then on
    some of the posts A microsoft person is saying to go Change your childs
    account settings or some other such nonsense, and they are telling him they
    dont have kids, only they use the Computer, and apparently the microsoft
    people are not listening. I do not have kids, I am the sole user of my
    computer. Its not a virus program, My computer was turned off for the whole
    week I was gone, and plus I have numerous antivirus programs. Could someone
    please tell me what has happened that all of the sudden changed my ability to
    use msn Messenger? I would like to be able to use it again, thanks.
    Jonathandavid2, Jul 2, 2007
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  2. Jonathandavid2

    tkmtlm Guest

    Windows Live Messenger 8.1 may be experiencing the
    issue. As a work-around, you can talk to your family and friends by signing
    in to Or you can remove the latest version you
    have and install Windows Live Messenger 8.0. Here are the steps that you
    should follow:

    1. Remove Windows Live Messenger 8.1 from the computer.
    a. In the notification area, right-click the Messenger icon, and then click
    Sign Out.
    b. Click Start, click Run, type control appwiz.cpl, and then click OK.
    c. In the list of currently installed programs, select MSN Messenger or
    select Windows Live Messenger, and then click Remove.
    d. If you are prompted to confirm, click Yes.

    2. Install Windows Live Messenger 8.0.
    a. Visit the following Web site:
    b. Click Download.
    c. In the File Download window, click Open or click Run.
    d. Follow the steps to install Windows Live Messenger.

    If this information does not resolve or apply to the issue that you have
    submitted then please reply to this email and include any additional
    information that you feel may be helpful in resolving your issue.

    Thank you for contacting Windows Live Messenger Technical Support. Have a
    great day.


    Windows Live Messenger Technical Support
    tkmtlm, Jul 3, 2007
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