Error number: 0x80240036

Discussion in 'Windows Update' started by Philip Wagenaar, Jun 15, 2005.

  1. I have a Windows 2003 Server Standard Edition with Service Pack 1 connected
    to a 10mbit line. Everything works fine, web and sql... etc... only Windows
    Update is giving me problems.

    When I visit Windows Update and I select Custom or Express the green
    progress bar keeps loading forever (I've tried it for hours).

    When I click on the link (Upgrade to Microsoft Update. Automatically receive
    updates for Windows, Office and more) on the right hand side) I am presented
    with a welcome screen to the 'new windows update'. I click the Start Now
    button, accept the license agreement and then I receive: [Error number:
    0x80240036]
    The website has encountered a problem and cannot display the page you are
    trying to view. The options provided below might help you solve the problem.

    I have tries to clear all temporary internet files and delete all the
    objectx (the folder with activex components like flash etc.) But still no
    luck.

    I cannot remember when this first happend. I have been having this error for
    at least weeks now.

    How can I fix thus problem?
     
    Philip Wagenaar, Jun 15, 2005
    #1
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  2. Philip Wagenaar

    froque Guest

    I just got the same error

    Windows XP pro sp 2...

    :(
     
    froque, Jun 15, 2005
    #2
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  3. I installed the updates from the 14th of june manually by downloading them
    and installing them. I then rebooted my machine and now the windows update
    websites works again. I also removed the java runtime from my system before
    the reboot and reinstalled a newer version after the reboot. So this also
    could be part of the problem.

    Try to download and install the patches manualy and reboot and see if it
    works. If you still have problems try removing the java runtime and reboot
    and see if this fixes the problem.

    Kind regards,

    Philip Wagenaar

     
    Philip Wagenaar, Jun 15, 2005
    #3
  4. Philip Wagenaar

    simon69 Guest

    I had the same problem and i can confirm that is not the genuine
    validation of windows. The only way to solve this problem was to
    update java runtime... :)
     
    simon69, Sep 30, 2005
    #4
  5. Philip Wagenaar

    Vlad Guest

    I can not start - error 1058 ?
     
    Vlad, Jul 31, 2008
    #5
  6. Judging from similar posts here in the past month or so, the behavior may be
    due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

    Unexplained computer behavior may be caused by deceptive software
    http://support.microsoft.com/kb/827315

    Run a thorough check for hijackware, including posting your hijackthis log
    to an appropriate forum.

    Checking for/Help with Hijackware
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://aumha.net/viewtopic.php?t=5878
    http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://defendingyourmachine2.blogspot.com/
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    When all else fails, HijackThis v2.0.2
    (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
    conjuction with some other utilities). HijackThis will NOT fix anything on
    its own, but it will help you to both identify and remove any
    hijackware/spyware with assistance from an expert. **Post your log to
    http://aumha.net/viewforum.php?f=30,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://castlecops.com/forum67.html, or other appropriate forums for review
    by an expert in such matters, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.

    ==========================================

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.
     
    PA Bear [MS MVP], Jul 31, 2008
    #6
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