[Error number: 0x8DDD0007] - Unable to download Windows updates

Discussion in 'Windows Update' started by jdmycke, Oct 17, 2005.

  1. jdmycke

    jdmycke Guest

    In August, Auto Updates pulled down critical updates from the Microsoft site
    that I eventually installed on my XP Pro SP2 laptop (Dell Latitude D800).
    Since then, I have been unable to download updates through Auto Updates or
    the Windows Update site. Now when Auto Updates is enabled on my machine (and
    since I've installed these critical updates), I'm continuously propmpted to
    restart my machine so that the updates can finish installing. The critical
    updates that installed on my machine "broke" something that has rendered Auto
    Updates and the Windows Update site useless on my laptop. To band aid the
    problem, I've simply disabled Automatic Updates. For Auto Updates continued
    to prompt me to restart my computer every 5-10 mins. (After the initial
    download and after being prompted the fourth time, I disabled AU).

    When I try to download updates through Windows Update web site, I get the
    following error "[Error number: 0x8DDD0007]
    You need to restart your computer to finish installing a program or
    updates. You cannot view or get other updates from the site until you
    restart. "

    I have searched the Internet and MS web site concerning this error number.
    The only thing that MS has had to say about this error number was from a user
    in this forum. The solution was to remove a Registry Key called
    "RebootRequired" located under
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate

    Other websites have noted to delete the RebootRequired key in order to
    resolve this issue. In my case, I have deleted the key, only for it to be
    regenerated by a service upon initial computer startup. Users have stated in
    other forums that once this key is deleted, they are able to access the
    Windows Update site and download updates.

    What I have done so far is the following that doesn't seem to help:
    *System Restore
    *Reinstall version 6 of Windows update (renamed wuauclt.exe and wuweb.dll).
    After renaming these files, I was able to connect to WU, installed the latest
    version, but still received Error number: 0x8DDD0007 after successful install.
    *Renamed WindowsUpdate key under the above mentioned HKLM path (after
    exporting first of course)
    *Virus Scan (clean)
    *Spyware Scan (clean)
    *Deleted contents of C:\WINDOWS\SoftwareDistribution

    If anyone can help me with this, I would be very grateful. I'm trying to
    prevent reinstalling Windows on my machine in order to get WU/AU working
    properly. I imagine there is a file or registry that is corrupted somewhere.

    Thank you in advance for assistance.
     
    jdmycke, Oct 17, 2005
    #1
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  2. Please look at your log or post some relevant portions of it
    to give some context to your symptoms.

    <title>KB902093 - How to read the Windowsupdate.log file</title>
     
    Robert Aldwinckle, Oct 20, 2005
    #2
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  3. jdmycke

    jdmycke Guest

    Hi Robert -- Below is some text from my WindowsUpdate.log:

    2005-10-21 07:58:33 1880 188 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: -0500) ===========
    2005-10-21 07:58:33 1880 188 Misc = Process: C:\WINDOWS\System32\svchost.exe
    2005-10-21 07:58:33 1880 188 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2005-10-21 07:58:33 1880 188 Service *************
    2005-10-21 07:58:33 1880 188 Service ** START ** Service: Service startup
    2005-10-21 07:58:33 1880 188 Service *********
    2005-10-21 07:58:33 1880 188 Agent * WU client version 5.8.0.2469
    2005-10-21 07:58:33 1880 188 Agent * SusClientId =
    '6a6b09d8-9567-4b9f-9156-0ea137074e53'
    2005-10-21 07:58:33 1880 188 Agent * Base directory:
    C:\WINDOWS\SoftwareDistribution
    2005-10-21 07:58:33 1880 188 Agent * Access type: No proxy
    2005-10-21 07:58:33 1880 188 Agent * Network state: Connected
    2005-10-21 07:59:18 1880 188 Agent *********** Agent: Initializing Windows
    Update Agent ***********
    2005-10-21 07:59:18 1880 188 Agent *********** Agent: Initializing global
    settings cache ***********
    2005-10-21 07:59:18 1880 188 Agent * WSUS server: <NULL>
    2005-10-21 07:59:18 1880 188 Agent * WSUS status server: <NULL>
    2005-10-21 07:59:18 1880 188 Agent * Target group: (Unassigned Computers)
    2005-10-21 07:59:18 1880 188 Agent * Windows Update access disabled: No
    2005-10-21 07:59:19 1880 188 DnldMgr Download manager restoring 0 downloads
    2005-10-21 07:59:19 1880 188 AU ########### AU: Initializing Automatic
    Updates ###########
    2005-10-21 07:59:19 1880 188 AU # AU is not configured yet
    2005-10-21 07:59:19 1880 188 AU AU is not configured yet, generating timeout
    to launch setup wizard
    2005-10-21 10:17:40 1880 434 AU ########### AU: Setting new AU options
    ###########
    2005-10-21 10:17:41 1880 434 AU # Policy changed, AU restart required = Yes
    2005-10-21 10:17:41 1880 434 AU # Approval type: Scheduled (User preference)
    2005-10-21 10:17:41 1880 434 AU # Scheduled install day/time: Every day at
    3:00
    2005-10-21 10:17:41 1880 434 AU # Auto-install minor updates: Yes (User
    preference)
    2005-10-21 10:17:41 1880 434 AU AU Restart required....
    2005-10-21 10:17:41 1880 188 AU ########### AU: Initializing Automatic
    Updates ###########
    2005-10-21 10:17:41 1880 188 AU AU setting next detection timeout to
    2005-10-21 15:17:41
    2005-10-21 10:17:41 1880 188 AU # Approval type: Scheduled (User preference)
    2005-10-21 10:17:41 1880 188 AU # Scheduled install day/time: Every day at
    3:00
    2005-10-21 10:17:41 1880 188 AU # Auto-install minor updates: Yes (User
    preference)
    2005-10-21 10:17:41 1880 188 AU AU setting pending client directive to
    'Reboot Pending'
    2005-10-21 10:17:41 1880 188 AU #############
    2005-10-21 10:17:41 1880 188 AU ## START ## AU: Search for updates
    2005-10-21 10:17:41 1880 188 AU #########
    2005-10-21 10:17:41 1880 188 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {8E7945EF-05EF-4A2B-AA6B-CCC9551D31F4}]
    2005-10-21 10:17:41 1880 1c8 Agent *************
    2005-10-21 10:17:41 1880 1c8 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-10-21 10:17:41 1880 1c8 Agent *********
    2005-10-21 10:17:55 1880 188 AU AU found 1 sessions to launch client into
    2005-10-21 10:17:55 1880 188 AU Launched new AU client for directive 'Reboot
    Pending', session id = 0x0
    2005-10-21 10:17:55 2708 d50 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: -0500) ===========
    2005-10-21 10:17:55 2708 d50 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2005-10-21 10:17:55 2708 d50 AUClnt Launched Client UI process
    2005-10-21 10:17:56 2708 d50 AUClnt AU client got new directive = 'Reboot
    Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return =
    0x00000000
    2005-10-21 10:17:56 1880 44c AU AU setting client response for sessionId 0x0
    to 'Pending'
    2005-10-21 10:18:10 1880 188 AU AU found 1 sessions to launch client into
    2005-10-21 10:18:30 1880 1c8 Setup *********** Setup: Checking whether
    self-update is required ***********
    2005-10-21 10:18:30 1880 1c8 Setup * Inf file:
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
    2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
    C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2005-10-21 10:18:30 1880 1c8 Setup Update required for
    C:\WINDOWS\system32\iuengine.dll: target version = 0.0.0.0, required version
    = 5.8.0.2469
    2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
    C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
    C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
    C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
    C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
    C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2005-10-21 10:18:30 1880 1c8 Setup * IsUpdateRequired = Yes
    2005-10-21 10:18:30 1880 1c8 Setup *************
    2005-10-21 10:18:30 1880 1c8 Setup ** START ** Setup: Downloading client CABs
    2005-10-21 10:18:30 1880 1c8 Setup *********
    2005-10-21 10:18:30 1880 1c8 Setup * Main CAB URL:
    http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/en
    2005-10-21 10:18:30 1880 1c8 Setup * MUI CAB URL:
    http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/mui
    2005-10-21 10:18:30 1880 1c8 Setup * Download directory:
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default
    2005-10-21 10:18:30 1880 1c8 Setup *********
    2005-10-21 10:18:30 1880 1c8 Setup ** END ** Setup: Downloading client CABs
    2005-10-21 10:18:30 1880 1c8 Setup *************
    2005-10-21 10:18:30 1880 1c8 Report *********** Report: Initializing static
    reporting data ***********
    2005-10-21 10:18:30 1880 1c8 Report * OS Version = 5.1.2600.2.0.65792
    2005-10-21 10:18:31 1880 1c8 Report * Computer Brand = Dell Computer
    Corporation
    2005-10-21 10:18:31 1880 1c8 Report * Computer Model = Latitude D800

    2005-10-21 10:18:31 1880 1c8 Report * Bios Revision = A13
    2005-10-21 10:18:31 1880 1c8 Report * Bios Name = Phoenix ROM BIOS PLUS
    Version 1.10 A13
    2005-10-21 10:18:31 1880 1c8 Report * Bios Release Date =
    2005-06-30T00:00:00
    2005-10-21 10:18:31 1880 1c8 Report * Locale ID = 1033
    2005-10-21 10:18:31 1880 1c8 Agent * WARNING: Skipping scan, self-update
    check returned 0x8024001B
    2005-10-21 10:18:31 1880 188 Setup *************
    2005-10-21 10:18:31 1880 188 Setup ** START ** Setup: Installing client
    binaries
    2005-10-21 10:18:31 1880 188 Setup *********
    2005-10-21 10:18:31 1880 188 Setup * Download directory:
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default
    2005-10-21 10:18:31 1880 188 Setup * Stop and start service: No
    2005-10-21 10:18:31 2708 d50 AUClnt AU client got new directive = 'None',
    serviceId = {00000000-0000-0000-0000-000000000000}, return = 0x80010108
    2005-10-21 10:18:31 2708 d50 AUClnt FATAL: Failed to show client UI,
    directive=7, hr=80010108
    2005-10-21 10:18:31 1880 1c8 Agent * WARNING: Exit code = 0x8024001B
    2005-10-21 10:18:31 1880 1c8 Agent *********
    2005-10-21 10:18:31 1880 1c8 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-10-21 10:18:31 1880 1c8 Agent *************
    2005-10-21 10:18:31 1880 1c8 Agent WARNING: WU client failed Searching for
    update with error 0x8024001b
    2005-10-21 10:18:31 1880 188 Setup Starting file operations for section
    iuengine
    2005-10-21 10:18:32 1880 188 Setup Successfully copied source file
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\iuengine.dll to
    C:\WINDOWS\system32\iuengine.dll.wusetup.8474816.new
    2005-10-21 10:18:32 1880 188 Setup Setup found that target file
    C:\WINDOWS\system32\iuengine.dll doesn't exist
    2005-10-21 10:18:32 1880 188 Setup Setup successfullly moved
    C:\WINDOWS\system32\iuengine.dll.wusetup.8474816.new to
    C:\WINDOWS\system32\iuengine.dll
    2005-10-21 10:18:32 1880 188 Setup File operations for section iuengine
    completed successfully
    2005-10-21 10:18:32 1880 188 Setup Starting registry operations for section
    iuengine
    2005-10-21 10:18:32 1880 188 Setup Completed registration operations for
    section iuengine: status 0
    2005-10-21 10:18:32 1880 188 Setup Processing registry operations completed.
    Deleting backup files.
    2005-10-21 10:18:32 1880 188 Setup *********
    2005-10-21 10:18:32 1880 188 Setup ** END ** Setup: Installing client
    binaries
    2005-10-21 10:18:32 1880 188 Setup *************
    2005-10-21 10:18:32 1880 188 Report REPORT EVENT:
    {858BB095-9FE4-4B63-A957-473D13E8D1BA} 2005-10-21
    10:18:30-0500 1 162 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 0 SelfUpdate Success Content Download Download succeeded.
    2005-10-21 10:18:32 1880 188 Report REPORT EVENT:
    {7420F8D7-96CE-4C62-AEE9-23FCC4EBAFC5} 2005-10-21
    10:18:32-0500 1 201 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 0 SelfUpdate Success Content Install Installation pending.
    2005-10-21 10:18:35 1880 188 Report Uploading 1 events using cached cookie,
    reporting URL =
    http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
    2005-10-21 10:18:53 1880 188 Report Reporter successfully uploaded 1 events.
    2005-10-21 10:18:53 1880 188 Service *********
    2005-10-21 10:18:53 1880 188 Service ** END ** Service: Service exit
    [Exit code = 0x240002]
    2005-10-21 10:18:53 1880 188 Service *************
    2005-10-21 10:18:53 1880 188 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: -0500) ===========
    2005-10-21 10:18:53 1880 188 Misc = Process: C:\WINDOWS\System32\svchost.exe
    2005-10-21 10:18:53 1880 188 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2005-10-21 10:18:53 1880 188 Service *************
    2005-10-21 10:18:53 1880 188 Service ** START ** Service: Service startup
    2005-10-21 10:18:53 1880 188 Service *********
    2005-10-21 10:18:53 1880 188 Agent * WU client version 5.8.0.2469
    2005-10-21 10:18:53 1880 188 Agent * SusClientId =
    '6a6b09d8-9567-4b9f-9156-0ea137074e53'
    2005-10-21 10:18:53 1880 188 Agent * Base directory:
    C:\WINDOWS\SoftwareDistribution
    2005-10-21 10:18:53 1880 188 Agent * Access type: No proxy
    2005-10-21 10:18:53 1880 188 Agent * Network state: Connected
    2005-10-21 10:18:53 1880 188 Report *********** Report: Initializing static
    reporting data ***********
    2005-10-21 10:18:53 1880 188 Report * OS Version = 5.1.2600.2.0.65792
    2005-10-21 10:18:53 1880 188 Report * Computer Brand = Dell Computer
    Corporation
    2005-10-21 10:18:53 1880 188 Report * Computer Model = Latitude D800

    2005-10-21 10:18:53 1880 188 Report * Bios Revision = A13
    2005-10-21 10:18:53 1880 188 Report * Bios Name = Phoenix ROM BIOS PLUS
    Version 1.10 A13
    2005-10-21 10:18:53 1880 188 Report * Bios Release Date =
    2005-06-30T00:00:00
    2005-10-21 10:18:53 1880 188 Report * Locale ID = 1033
    2005-10-21 10:18:53 1880 188 Service * Service restarted after self update
    2005-10-21 10:18:58 1880 e84 Report REPORT EVENT:
    {5476329F-FCBE-461C-A8C9-72476E45A54B} 2005-10-21
    10:18:53-0500 1 183 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 0 SelfUpdate Success Content
    Install Installation Successful: Windows successfully installed the following
    update: Automatic Updates
    2005-10-21 10:19:38 1880 188 Agent *********** Agent: Initializing Windows
    Update Agent ***********
    2005-10-21 10:19:38 1880 188 Agent *********** Agent: Initializing global
    settings cache ***********
    2005-10-21 10:19:38 1880 188 Agent * WSUS server: <NULL>
    2005-10-21 10:19:38 1880 188 Agent * WSUS status server: <NULL>
    2005-10-21 10:19:38 1880 188 Agent * Target group: (Unassigned Computers)
    2005-10-21 10:19:38 1880 188 Agent * Windows Update access disabled: No
    2005-10-21 10:19:39 1880 188 DnldMgr Download manager restoring 0 downloads
    2005-10-21 10:19:39 1880 188 AU ########### AU: Initializing Automatic
    Updates ###########
    2005-10-21 10:19:39 1880 188 AU AU setting next detection timeout to
    2005-10-21 15:19:39
    2005-10-21 10:19:39 1880 188 AU # Approval type: Scheduled (User preference)
    2005-10-21 10:19:39 1880 188 AU # Scheduled install day/time: Every day at
    3:00
    2005-10-21 10:19:39 1880 188 AU # Auto-install minor updates: Yes (User
    preference)
    2005-10-21 10:19:39 1880 188 AU AU setting pending client directive to
    'Reboot Pending'
    2005-10-21 10:19:39 1880 188 AU #############
    2005-10-21 10:19:39 1880 188 AU ## START ## AU: Search for updates
    2005-10-21 10:19:39 1880 188 AU #########
    2005-10-21 10:19:39 1880 188 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {72BCEC44-1102-4696-B853-B2617E02B350}]
    2005-10-21 10:19:39 1880 314 Agent *************
    2005-10-21 10:19:39 1880 314 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-10-21 10:19:39 1880 314 Agent *********
    2005-10-21 10:19:39 1880 314 Setup Agent skipping selfupdate check following
    a successful selfupdate
    2005-10-21 10:19:53 1880 188 AU AU found 1 sessions to launch client into
    2005-10-21 10:19:53 1880 188 AU Launched new AU client for directive 'Reboot
    Pending', session id = 0x0
    2005-10-21 10:19:53 4088 938 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: -0500) ===========
    2005-10-21 10:19:53 4088 938 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2005-10-21 10:19:53 4088 938 AUClnt Launched Client UI process
    2005-10-21 10:19:53 4088 938 AUClnt AU client got new directive = 'Reboot
    Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return =
    0x00000000
    2005-10-21 10:19:53 1880 484 AU AU setting client response for sessionId 0x0
    to 'Pending'
    2005-10-21 10:19:56 1880 484 AU AU setting client response for sessionId 0x0
    to 'Active'
    2005-10-21 10:20:07 1880 188 AU AU found 1 sessions to launch client into
    2005-10-21 10:20:15 1880 314 PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2005-10-21 10:20:15 1880 314 PT + ServiceId =
    {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
    https://update.microsoft.com/v6/ClientWebService/client.asmx
    2005-10-21 10:20:18 4088 938 AUClnt AU client reboot notification: user
    clicked Restart Later
    2005-10-21 10:20:18 1880 44c AU AU setting client response for sessionId 0x0
    to 'Pending'
    2005-10-21 10:20:18 1880 484 AU AU setting client response for sessionId 0x0
    to 'Pending'
    2005-10-21 10:20:24 1880 ecc AU AU setting client response for sessionId 0x0
    to 'Active'
    2005-10-21 10:20:24 1880 44c AU AU setting client response for sessionId 0x0
    to 'Active'
    2005-10-21 10:20:25 4088 938 AUClnt AU client reboot notification: user
    clicked Restart Now
    2005-10-21 10:20:25 1880 484 AU AU setting client response for sessionId 0x0
    to 'Pending'
    2005-10-21 10:20:25 1880 ecc AU AU got client choice 'Reboot later' from
    sessionId 0x0
    2005-10-21 10:20:25 4088 938 AUClnt AU client invoking RebootSystem
    2005-10-21 10:20:25 4088 938 Misc WARNING: SUS Client is rebooting system.
    2005-10-21 10:20:25 1880 44c AU AU setting client response for sessionId 0x0
    to 'Complete'
    2005-10-21 10:20:25 1880 484 AU AU setting client response for sessionId 0x0
    to 'Pending'
    2005-10-21 10:20:32 1880 188 AU AU found 1 sessions to launch client into
    2005-10-21 10:20:35 1880 44c AU AU Restart required....
    2005-10-21 10:20:36 1880 188 AU ########### AU: Initializing Automatic
    Updates ###########
    2005-10-21 10:20:36 1880 188 AU AU setting next detection timeout to
    2005-10-21 15:20:36
    2005-10-21 10:20:36 1880 314 PT WARNING: Sync of Updates: 0x8024000b
    2005-10-21 10:20:36 1880 314 Agent * WARNING: Failed to synchronize, error
    = 0x8024000B
    2005-10-21 10:20:36 1880 314 Agent * WARNING: Exit code = 0x8024000B
    2005-10-21 10:20:36 1880 314 Agent *********
    2005-10-21 10:20:36 1880 314 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-10-21 10:20:36 1880 314 Agent *************
    2005-10-21 10:20:36 1880 314 Agent WARNING: WU client failed Searching for
    update with error 0x8024000b
    2005-10-21 10:20:36 1880 188 AU # Approval type: Scheduled (User preference)
    2005-10-21 10:20:36 1880 188 AU # Scheduled install day/time: Every day at
    3:00
    2005-10-21 10:20:36 1880 188 AU # Auto-install minor updates: Yes (User
    preference)
    2005-10-21 10:20:36 1880 188 AU # AU is paused, not initializing any
    handlers
    2005-10-21 10:20:36 1880 314 Agent WARNING: WU client fails to call back to
    search call {72BCEC44-1102-4696-B853-B2617E02B350} with error 0x8024000c
    2005-10-21 10:20:37 1880 188 Service *********
    2005-10-21 10:20:37 1880 188 Service ** END ** Service: Service exit
    [Exit code = 0x240001]
    2005-10-21 10:20:37 1880 188 Service *************
    2005-10-21 10:22:01 1880 10c Misc =========== Logging initialized (build:
    5.8.0.2469, tz: -0500) ===========
    2005-10-21 10:22:01 1880 10c Misc = Process: C:\WINDOWS\System32\svchost.exe
    2005-10-21 10:22:01 1880 10c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2005-10-21 10:22:01 1880 10c Service *************
    2005-10-21 10:22:01 1880 10c Service ** START ** Service: Service startup
    2005-10-21 10:22:01 1880 10c Service *********
    2005-10-21 10:22:01 1880 10c Agent * WU client version 5.8.0.2469
    2005-10-21 10:22:01 1880 10c Agent * SusClientId =
    '6a6b09d8-9567-4b9f-9156-0ea137074e53'
    2005-10-21 10:22:01 1880 10c Agent * Base directory:
    C:\WINDOWS\SoftwareDistribution
    2005-10-21 10:22:01 1880 10c Agent * Access type: No proxy
    2005-10-21 10:22:01 1880 10c Agent * Network state: Connected
    2005-10-21 10:22:48 1880 10c Agent *********** Agent: Initializing Windows
    Update Agent ***********
    2005-10-21 10:22:48 1880 10c Agent *********** Agent: Initializing global
    settings cache ***********
    2005-10-21 10:22:48 1880 10c Agent * WSUS server: <NULL>
    2005-10-21 10:22:48 1880 10c Agent * WSUS status server: <NULL>
    2005-10-21 10:22:48 1880 10c Agent * Target group: (Unassigned Computers)
    2005-10-21 10:22:48 1880 10c Agent * Windows Update access disabled: No
    2005-10-21 10:22:50 1880 10c DnldMgr Download manager restoring 0 downloads
    2005-10-21 10:22:50 1880 10c AU ########### AU: Initializing Automatic
    Updates ###########
    2005-10-21 10:22:50 1880 10c AU # AU is not configured yet
    2005-10-21 10:22:50 1880 10c AU AU is not configured yet, generating timeout
    to launch setup wizard


     
    jdmycke, Oct 21, 2005
    #3
  4. jdmycke

    Nightdawn22 Guest


    Hello there:


    give this a try:


    1. Turn off Automatic updates via control panel
    2. Go into services.msc and stop both AU and BITS services.
    3. Now Disable both of those services. Apply / ok and exit services.msc

    4. Delete entire contents of c:\windows\softwaredistribution folder
    5. Turn Automatic updates back on set to Automatic via control panel.

    (this will automatically set the AU service to automatic, and the BITS
    to manual) Downloads should come down as the service will be
    restarted.

    Let me know if this works.
     
    Nightdawn22, Oct 21, 2005
    #4
  5. jdmycke

    jdmycke Guest

    Thank you for the reply

    I tried the outline steps below. Went to Windows Update web site and still
    receive [Error number: 0x8DDD0007]. Also, Automatic Updates is enalbed and
    it prompts me to restart my computer for the updates to take effect.

     
    jdmycke, Oct 21, 2005
    #5
  6. jdmycke

    EPhillip80 Guest

    I am digging up an old thread, but, I am having the exact same error
    Any chance someone has a resolution to this? Thanks
     
    EPhillip80, Jul 7, 2006
    #6
  7. jdmycke

    TaurArian Guest

    0x8DDD0007 ErrorRebootRequired
    Reboot

    reference:
    http://www.talkaboutsoftware.com/group/microsoft.public.windowsupdate/messages/115924.html

    Reboot required message is generated:-

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate\RebootRequired

    If the key exists the message is generated by v5 update and it fails to
    work further causing [Error number: 0x8DDD0007].

    The solution is to remove the key so there would be only

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate
    without the RebootRequired entry.

    How to back up, edit, and restore the registry in Windows XP and Windows
    Server 2003
    http://support.microsoft.com/kb/322756

    Disclaimer: Modifying the registry can cause serious problems that may
    require you to reinstall your operating system. Use the information provided
    at your own risk.
     
    TaurArian, Jul 7, 2006
    #7
  8. jdmycke

    EPhillip80 Guest

    Already tried this fix. After deleting the key and rebooted, it only
    gets recreated somehow and I am back where I started.
     
    EPhillip80, Aug 3, 2006
    #8
  9. jdmycke

    Jakg Guest

    getting the same problem here, hope someone can help me? everytime i reboot
    the key comes back again!
     
    Jakg, Sep 16, 2006
    #9
  10. Reboot required message is generated:-
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate\RebootRequired

    If the key exists the message is generated by WU and it fails to work further causing
    [Error number: 0x8DDD0007].

    Disclaimer: Modifying the registry can cause serious problems that may require you to
    reinstall your operating system. Use the information provided at your own risk.

    The solution is to remove the key (the reboot required entry only) so there would be
    only

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate
    without the RebootRequired entry.


    For further help; see:-
    Description of the Microsoft Windows registry
    http://support.microsoft.com/kb/256986/

    How to back up, edit, and restore the registry in Windows XP and Windows Server 2003
    http://support.microsoft.com/kb/322756


    --

    ==================================
    TaurArian [MS-MVP] 2005-2007 - Australia
    ==================================
    http://www.dts-l.org/goodpost.htm
    Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
    (Links to web pages and MSKB Articles are posted for the purposes of keeping the
    information current)


    | getting the same problem here, hope someone can help me? everytime i reboot
    | the key comes back again!
     
    TaurArian [MS-MVP], Sep 16, 2006
    #10
  11. jdmycke

    Jakg Guest

    If you read my post i did this, but every reboot the key returns!
     
    Jakg, Sep 16, 2006
    #11
  12. jdmycke

    Mr. A Guest

    HAllo !

    Removing the key: does that mean the subdir called "RebootRequired"??????

    thanks
    /A

     
    Mr. A, Nov 1, 2006
    #12
  13. jdmycke

    skeetz Guest


    I have the same problem....I have deleted the RebootRequired subkey 100
    times and it still comes back in my taskbar telling me to reboot to finish a
    previous update install....is there no fix for this headache ?
     
    skeetz, Jul 18, 2007
    #13
  14. jdmycke

    wolf Guest

    I have the same problem (it's driving me nuts) has anyone got the answer!
     
    wolf, Aug 2, 2007
    #14
  15. jdmycke

    wolf Guest

    I keep editing out the reboot required entry and it keeps coming back! is
    there anything else I can do?

     
    wolf, Aug 2, 2007
    #15
  16. jdmycke

    bojimbo26 Guest

    If you have Lavasoft AdAware or any registry* defenders* on disable ,
    delete subkey and then reboot .
     
    bojimbo26, Aug 2, 2007
    #16
  17. Do you have any security protection on like anti virus etc which could be inteferring with
    the reboot and not allowing the process to proceed.
    Disconnect from the internet, turn off/disable the anti virus and then reboot.
    Did this help.
    Don't forget to turn back on the anti virus protection.

    --
    ====================================
    TaurArian [MS-MVP] 2005-2008 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Defending your machine: http://defendingyourmachine2.blogspot.com/
    http://taurarian.mvps.org/index.htm

    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    |I keep editing out the reboot required entry and it keeps coming back! is
    | there anything else I can do?
    |
    | "TaurArian" wrote:
    |
    | > 0x8DDD0007 ErrorRebootRequired
    | > Reboot
    | >
    | > reference:
    | >
    http://www.talkaboutsoftware.com/group/microsoft.public.windowsupdate/messages/115924.html
    | >
    | > Reboot required message is generated:-
    | >
    | >
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate\RebootRequired
    | >
    | > If the key exists the message is generated by v5 update and it fails to
    | > work further causing [Error number: 0x8DDD0007].
    | >
    | > The solution is to remove the key so there would be only
    | >
    | > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate
    | > without the RebootRequired entry.
    | >
    | > How to back up, edit, and restore the registry in Windows XP and Windows
    | > Server 2003
    | > http://support.microsoft.com/kb/322756
    | >
    | > Disclaimer: Modifying the registry can cause serious problems that may
    | > require you to reinstall your operating system. Use the information provided
    | > at your own risk.
    | >
    | > --
    | >
    | >
    | > "EPhillip80" wrote:
    | >
    | > >
    | > > I am digging up an old thread, but, I am having the exact same error.
    | > > Any chance someone has a resolution to this? Thanks.
    | > >
    | > >
    | > > --
    | > > EPhillip80
    | > > Posted via http://ms-os.com Forum to Usenet gateway
    | > >
    | > >
     
    TaurArian [MS-MVP], Aug 2, 2007
    #17
  18. jdmycke

    wolf Guest

    Have done as you suggested but still have the same problem. It seems to have
    appeared after I tried to download IE7, which failed????

    Thanks for your interest.
     
    wolf, Aug 3, 2007
    #18
  19. How to obtain assistance from MS Support

    Customers in the U.S. and Canada can receive technical support from Microsoft Product
    Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are
    associated with security updates or using Automatic Updates. When you call, clearly state
    that your problem is. Note any error codes etc.

    In other countries, see http://support.microsoft.com/security
    "No-Charge Support...for virus and other security-related" issues in right-hand menu for
    localized contact information.

    For more information about how to contact Microsoft for support issues, visit the
    International Support Web site:
    https://support.microsoft.com/common/international.aspx


    --
    ====================================
    TaurArian [MS-MVP] 2005-2008 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Defending your machine: http://defendingyourmachine2.blogspot.com/
    http://taurarian.mvps.org/index.htm

    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    | Have done as you suggested but still have the same problem. It seems to have
    | appeared after I tried to download IE7, which failed????
    |
    | Thanks for your interest.
    |
    |
    |
    |
    | "TaurArian [MS-MVP]" wrote:
    |
    | > Do you have any security protection on like anti virus etc which could be inteferring
    with
    | > the reboot and not allowing the process to proceed.
    | > Disconnect from the internet, turn off/disable the anti virus and then reboot.
    | > Did this help.
    | > Don't forget to turn back on the anti virus protection.
    | >
    | > --
    | > ====================================
    | > TaurArian [MS-MVP] 2005-2008 - Australia
    | > ====================================
    | > How to make a good post: http://www.dts-l.org/goodpost.htm
    | > Defending your machine: http://defendingyourmachine2.blogspot.com/
    | > http://taurarian.mvps.org/index.htm
    | >
    | > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    | >
    | >
    | > | > |I keep editing out the reboot required entry and it keeps coming back! is
    | > | there anything else I can do?
    | > |
    | > | "TaurArian" wrote:
    | > |
    | > | > 0x8DDD0007 ErrorRebootRequired
    | > | > Reboot
    | > | >
    | > | > reference:
    | > | >
    | >
    http://www.talkaboutsoftware.com/group/microsoft.public.windowsupdate/messages/115924.html
    | > | >
    | > | > Reboot required message is generated:-
    | > | >
    | > | >
    | >
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate\RebootRequired
    | > | >
    | > | > If the key exists the message is generated by v5 update and it fails to
    | > | > work further causing [Error number: 0x8DDD0007].
    | > | >
    | > | > The solution is to remove the key so there would be only
    | > | >
    | > | >
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate
    | > | > without the RebootRequired entry.
    | > | >
    | > | > How to back up, edit, and restore the registry in Windows XP and Windows
    | > | > Server 2003
    | > | > http://support.microsoft.com/kb/322756
    | > | >
    | > | > Disclaimer: Modifying the registry can cause serious problems that may
    | > | > require you to reinstall your operating system. Use the information provided
    | > | > at your own risk.
    | > | >
    | > | > --
    | > | >
    | > | >
    | > | > "EPhillip80" wrote:
    | > | >
    | > | > >
    | > | > > I am digging up an old thread, but, I am having the exact same error.
    | > | > > Any chance someone has a resolution to this? Thanks.
    | > | > >
    | > | > >
    | > | > > --
    | > | > > EPhillip80
    | > | > > Posted via http://ms-os.com Forum to Usenet gateway
    | > | > >
    | > | > >
    | >
    | >
    | >
     
    TaurArian [MS-MVP], Aug 3, 2007
    #19
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