[Error number: 0x8DDD0018]

Discussion in 'Windows Update' started by jlleisis, Oct 6, 2008.

  1. jlleisis

    jlleisis Guest

    Microsoft Update was working properly up until about a month ago and now when
    MU runs a scan on my computer checking to see which updates I need I will
    receive the error number in the subject line.
    I checked to make sure that Background Inteligent Transfer Service is
    running which it was along with Event Log however when I clicked start under
    Automatic Updates, List of Services I received a dialog box that states "it
    is disabled or because it has no enabled devices associated with it".

    I would appreciate a reply from anyone who might have experience with this
    error number or who might understand what is currently going on with my
    computer.
    Thanks in advance.
     
    jlleisis, Oct 6, 2008
    #1
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  2. There's a very strong possibility that you have a Vundo infection, which is
    usually accompanied by ZLOB and/or SDBot infections, all of which are
    protected by a rootkit.

    Run a thorough check for hijackware, including posting your hijackthis log
    to an appropriate forum.

    Checking for/Help with Hijackware
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://aumha.net/viewtopic.php?t=5878
    http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://defendingyourmachine2.blogspot.com/
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    When all else fails, HijackThis v2.0.2
    (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
    conjuction with some other utilities). HijackThis will NOT fix anything on
    its own, but it will help you to both identify and remove any
    hijackware/spyware with assistance from an expert. **Post your log to
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
    by an expert in such matters, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.

    ==========================================

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.
     
    PA Bear [MS MVP], Oct 6, 2008
    #2
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  3. The first step in diagnosing this issue is to have the system scanned
    here for the presence of malware:
    http://onecare.live.com/site/en-us/center/howsafe.htm

    IF there is no malware present, see:

    You may receive an error message that contains the "0x8DDD0018" code or
    the "0x80246008" code when you try to download updates from the
    Microsoft Windows Update Web site or from the Microsoft Update Web site
    http://support.microsoft.com/kb/910337

    And, if the One Care Scanner does detect the presence of malware,
    *strongly* suggest that after the scan you visit one of these reputable
    anti-malware forums for further assistance in getting the system as
    cleaned up as possible:

    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0
    http://www.atribune.org/forums/index.php?showforum=9
    http://aumha.net/viewforum.php?f=30
    http://www.bleepingcomputer.com/forums/forum22.html
    http://www.dslreports.com/forum/cleanup
    http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
    http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
    http://gladiator-antivirus.com/forum/index.php?showforum=170
    http://spywarewarrior.com/viewforum.php?f=5

    Please read the guidelines of the forum of your choice prior to posting
    there.

    MowGreen [MVP 2003-2009]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============
     
    MowGreen [MVP], Oct 6, 2008
    #3
  4. jlleisis

    jlleisis Guest

    Thanks for your reply, it seems I have some work to do in cleaning up my
    computer. I'm surprised my computer became infected with the McAfee
    installed and running in the background.

    Thanks, jlleisis
     
    jlleisis, Oct 6, 2008
    #4
  5. <pft> As if...
     
    PA Bear [MS MVP], Oct 6, 2008
    #5
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