[Error number: 0xC80001FE] Micosoft Update fails after upgrade

Discussion in 'Windows Update' started by mike_nz, Jun 27, 2007.

  1. mike_nz

    mike_nz Guest

    I have updated from windows update to Microsoft update on a windows 2000 SP4
    server and get the following error:

    [Error number: 0xC80001FE]
    The website has encountered a problem and cannot display the page you are
    trying to view. The options provided below might help you solve the problem.

    I have teied deleteing the contents of C:\WINNT\SoftwareDistribution\WuRedir
    and then stopping and starting the windows update servi e as suggested in
    another post with no luck.


    Any help to resolve this mot appreciated
     
    mike_nz, Jun 27, 2007
    #1
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  2. 0xC80001FE
    unable to write to the log file

    Problem is, which log file ? For now, let's give this a shot.
    Navigate to the WindowsUpdate.log locate in WINNT.
    Right click it, choose Properties.
    The one on my system shows Size on disk: 1.75 MB (1,839,104 bytes)
    If it's a great deal larger than that, suggest you rename it to
    WindowsUpdate.log.old for now.
    Retry Microsoft Update.
    If the WU.log wasn't the cause of the issue, then you can move it back
    to WINNT after deleting the newly created one AFTER checking the newer
    one for any other error codes.

    If that doesn't resolve the issue then suggest there is data corruption
    in the transaction logs located in
    WINNT\SoftwareDistribution\DataStore\Logs
    Stop the AU service and delete the contents of that folder
    Also, there's a possibility the error is referring to DataStore.edb
    That's in the DataStore folder
    If you delete that the update history shown on the Microsoft Update site
    will be deleted.
    No big deal, but some folks like to retain this update history.
    If you do, then you'll have to revert back to Windows Update and then
    use the "Review your update history" link in the left frame and then
    print it out.

    A possible explanation for damage/corruption of the logs can be read here:

    Virus scanning recommendations for computers that are running Windows
    Server 2003, Windows 2000, or Windows XP
    http://support.microsoft.com/kb/822158


    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============
     
    MowGreen [MVP], Jun 27, 2007
    #2
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  3. hi i keep trying to upate windows and it will download but fails to install
    could you please help me
     
    susan tabberner, Jun 28, 2007
    #3
  4. Hi susan, please start your own thread as your problems maybe different. It is not a good
    idea to hijack another poster's thread -

    On the WU Website, select your history of updates - now click on failed update (red mark)
    and see if there is an error code.
    If there is an error code, write it down and create a new thread or in the alternative, do
    a search for the error code.

    You cannot install updates that you download from the Windows Update Web site on a Windows
    XP-based computer
    http://support.microsoft.com/?kbid=934648

    State what operating system you are using etc.
    How to make a good post: http://www.dts-l.org/goodpost.htm


    --
    ====================================
    TaurArian [MS-MVP] 2005-2007 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Defending your machine: http://defendingyourmachine2.blogspot.com/
    http://taurarian.mvps.org/index.htm

    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    | hi i keep trying to upate windows and it will download but fails to install
    | could you please help me
    |
    | "mike_nz" wrote:
    |
    | > I have updated from windows update to Microsoft update on a windows 2000 SP4
    | > server and get the following error:
    | >
    | > [Error number: 0xC80001FE]
    | > The website has encountered a problem and cannot display the page you are
    | > trying to view. The options provided below might help you solve the problem.
    | >
    | > I have teied deleteing the contents of C:\WINNT\SoftwareDistribution\WuRedir
    | > and then stopping and starting the windows update servi e as suggested in
    | > another post with no luck.
    | >
    | >
    | > Any help to resolve this mot appreciated
     
    TaurArian [MS-MVP], Jun 28, 2007
    #4
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