Error when installing SP3 for Word Viewer & Excel Viewer

Discussion in 'Windows Update' started by Jonno, Sep 20, 2007.

  1. Jonno

    Jonno Guest

    Hi

    I don't have any version of Office, Word or Excel. However I do have the
    Word Viewer 2003 & Excel Viewer 2003. I don't have Security Centre set to
    automatic so today did a manual check: was told I should install Service Pack
    3 for each of the Viewers. The updates downloaded but would not install,
    giving error code 0x80070643. I tried again but with the same result.

    Can anyone please say if there is any way of getting the SP3 updates to
    install?

    XP Home edition with SP2, ZoneAlarm Free Edition, AVG AntiVirus Free Edition.

    Thanks a lot

    Jonno
     
    Jonno, Sep 20, 2007
    #1
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  2. Jonno

    Jonno Guest

    Hi Again

    Before anyone spends time replying, the problem below is solved. Having seen
    some other posts on similar issues, I reinstalled both Viewers & left the
    installation files in the root of My Documents, where they will stay since it
    now looks as if putting them anywhere else could have caused the SP3 updates
    to fail. (Also, I ran Wise Registry Cleaner a few weeks ago, so that could
    have been something to do with it).

    After reinstallation of the Viewers, the SP3 updates went fine.

    I'm posting this in case it's of use to anyone else with the same problem.

    Jonno
     
    Jonno, Sep 20, 2007
    #2
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