Errors installing Quicktime and Palm desktop

Discussion in 'Windows Vista General Discussion' started by Chris, Mar 19, 2007.

  1. Chris

    Chris Guest

    I have a brand new laptop w home premium and get error 2738 when attempting
    to install quicktime 7 or palm desktop. It happens in both cases just after
    MS installer begins. Since this is a brand new system and both s/w packages
    give the same error I'm guessing there's a simple solution.

    FYI Palm says the s/w should work on vista and has no idea.

    Any help appreciated!
     
    Chris, Mar 19, 2007
    #1
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  2. Chris

    Jeff Ingram Guest


    Ok, so this means that I'm not the only person having difficulties
    installing Palm Desktop on Vista! I've tried the version that came with my
    Zire72 and the latest versions that's on Palm's website.

    I emailed Palm and they responded by telling me to bring up msconfig and
    disable all my startup items and services, reboot and try again. NO GO! I
    got the exact same error message. I've responded to them with my results so
    now I'm waiting to hear back from them.

    I'll post their findings once I get a response....

    Jeff
     
    Jeff Ingram, Mar 19, 2007
    #2
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  3. Chris

    Pumpkin Guest

    Are you sure Palm is saying it will work on Vista? All I see at Palm is
    excuses for their software devices not working with Vista.
     
    Pumpkin, Mar 19, 2007
    #3
  4. Chris

    Jeff Ingram Guest

    When the tech emailed me back he made no mention that it wouldn't work on
    Vista. Just gave me the instructions that I outlined in the previous post.
    Some I'm assuming that it is supposed to work on Vista.

    Jeff
     
    Jeff Ingram, Mar 19, 2007
    #4
  5. Chris

    Jeff Ingram Guest

    When the tech emailed me back he made no mention that it wouldn't work on
    Vista. Just gave me the instructions that I outlined in the previous post.
    Some I'm assuming that it is supposed to work on Vista.

    Jeff
     
    Jeff Ingram, Mar 20, 2007
    #5
  6. Chris

    DevilsPGD Guest

    In message <> "Jeff Ingram"
    Some things work, but per Palm, the install tool (both of them,
    actually) don't work.

    Second, you have to be very careful to make sure that you don't ever let
    either Palm Desktop or Hotsync run as administrator.

    Among other things, this means that when you first install Palm Desktop,
    or install any app that installs a conduit, do NOT sync until you close
    HotSync and restart it.
     
    DevilsPGD, Mar 20, 2007
    #6
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