Ethernet networking problem causes bluescreen

Discussion in 'Windows Vista Networking' started by bluescreenenemy, Feb 2, 2009.

  1. Hello,
    My Vista Ultimate Sp1 computer went bluescreen. After restarting, the
    computer said bluescreen was caused by an "ethernet networking problem." I
    followed the directions provided at
    "http://wer.microsoft.com/responses/....9.9?SGD=ee5737ed-b626-4a1e-9acc-590ec50bfad0"
    (Steps 1 & 2 revealed nothing.) I've come to step three and opened "Event
    Viewer." In Event Viewer, it said "Fault bucket
    0xD1_Rtlh86!MpHandleSendInterrupt+e1, type 0" under general tab for the
    bluescreen event. Discussion pages at this site did not match with my fault
    bucket. Here are some specs for my ethernet hub.
    "Name [00000004] Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC
    (NDIS 6.0)
    Adapter Type Ethernet 802.3
    Product Type Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
    Installed Yes
    PNP Device ID PCI\VEN_10EC&DEV_8168&SUBSYS_365C1462&REV_01\10EC816800"

    "Driver c:\windows\system32\drivers\rtlh86.sys (6.1837.926.2006, 43.50 KB
    (44,544 bytes), 11/2/2006 5:25 AM)"


    I hope someone can find a way to solve the problem.
     
    bluescreenenemy, Feb 2, 2009
    #1
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  2. Hi
    It seems that there is trouble with your Network card.
    First log to Realtek support and look for the most recent drivers for the
    RTL8168/8111
    Then look at Windows Device Manger and Uninstall what every thing relate to
    the Network card.
    Reboot and install with the new drivers.
    BTW. It would be also a good idea to apply the SP2 or SP3 upgrade to WinXP.
    Jack (MS, MVP-Networking)
     
    Jack \(MVP-Networking\)., Feb 2, 2009
    #2
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  3. bluescreenenemy

    Chuck Guest

    There are millions of the Realtek based NICs out there. The great majority
    work fine. It may be that some counterfeit chips are involved.
    One issue can be that there is a driver version chip version mismatch. (New
    chip version, older driver, or the opposite)
    Automatic updates seem to be the leading cause of such mismatches.

    As to the "same issue" -- since the thread is not showing, who knows what
    the same issue actually is.
     
    Chuck, Jan 12, 2010
    #3
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