event id 10005 logged in applications logs

Discussion in 'Windows Server' started by Tech 24, May 19, 2008.

  1. Tech 24

    Tech 24 Guest

    on the print server i recently installed the service pack 2 for Windows
    Server 2003. After there are some network printers (HP laserjet 2300,2420
    and 2430) that are going offline.. Trying to fix this, i deleted and
    reinstall new drivers on the server and now i got this error being logged on
    the applications logs.. do you know what does it mean and how can i fix it?

    hanks,


    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 10005
    Date: 5/17/2008
    Time: 1:33:15 PM
    User: NT AUTHORITY\SYSTEM
    Computer: computer
    Description:
    Product: 32 Bit HP BiDi Channel Components Installer -- The installer has
    encountered an unexpected error installing this package.
    This may indicate a problem with this package. The error code is 2203. The
    arguments are: C:\WINDOWS\Installer\34b58.ipi, -2147024629,

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 39 44 45 33 46 32 36 {9DE3F26
    0008: 30 2d 42 38 38 45 2d 34 0-B88E-4
    0010: 32 43 45 2d 39 30 45 37 2CE-90E7
    0018: 2d 37 33 43 37 38 43 33 -73C78C3
    0020: 37 44 39 35 45 7d 7D95E}
     
    Tech 24, May 19, 2008
    #1
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  2. Tech 24

    asr Guest


    This is a recent Issue and has to deal with HP Drivers

    What you have happening is one of the drivers you download recently from HP
    is doing this for me it was the HP4200 driver Version 61.074.561.43 (released
    this may)

    With a lot of digging I figured out the HP driver keeps trying to install
    HPZBDI32.msi every time that driver is used.

    The reason that is happening for some unknow reason HP put the HPZBDI32.msi
    reference in the dependent file

    If you remove the reference to the msi in the registry for that driver it
    should stop trying to install that is my current work around and I have an
    open ticket with HP I escalated yesterday

    The best thing to do is a registry search on HPZBDI32.msi to see which
    driver is causing the issue

    The registry path is most likely
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\(driver)

    Double click the dependent file and delete the text HPZBDI32.msi
     
    asr, Jun 27, 2008
    #2
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  3. Tech 24

    Nicole Quan Guest

    Hello,
    Did you get a solution from HP?
     
    Nicole Quan, Oct 17, 2008
    #3
  4. Hello Nicole,

    To whom are you asking about what problem from HP?

    Best regards

    Meinolf Weber
     
    Meinolf Weber, Oct 18, 2008
    #4
  5. Tech 24

    Alpesh Shah Guest

    Hi,

    I have the similar issue, as recently I have installed the HPLJC2320MFP PCL6 driver on Windows 2003 SBS server.

    My issue is unable to get in to the Printing Preferences on the server with admin account.

    Tried different ways to get in to the Printing Preferences but nothing happens.

    Deleted the the .msi file that has been mentioned earlier but still it did not make any difference.

    Logged a fault with HP and they are suggesting me to try on XP client machine. My point with them what is the difference does it make even if it works on XP machine locally?

    I need to make sure it works on the server, as HP suggests the print driver support the Windows 2003 OS.

    Let me know if you can find the solution.



    Nicole Quan wrote:

    event id 10005 logged in applications logs - ?
    17-Oct-08

    Hello,
    Did you get a solution from HP?

    Previous Posts In This Thread:

    event id 10005 logged in applications logs
    on the print server i recently installed the service pack 2 for Windows
    Server 2003. After there are some network printers (HP laserjet 2300,2420
    and 2430) that are going offline.. Trying to fix this, i deleted and
    reinstall new drivers on the server and now i got this error being logged on
    the applications logs.. do you know what does it mean and how can i fix it?

    hanks,


    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 10005
    Date: 5/17/2008
    Time: 1:33:15 PM
    User: NT AUTHORITY\SYSTEM
    Computer: computer
    Description:
    Product: 32 Bit HP BiDi Channel Components Installer -- The installer has
    encountered an unexpected error installing this package.
    This may indicate a problem with this package. The error code is 2203. The
    arguments are: C:\WINDOWS\Installer\34b58.ipi, -2147024629,

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 39 44 45 33 46 32 36 {9DE3F26
    0008: 30 2d 42 38 38 45 2d 34 0-B88E-4
    0010: 32 43 45 2d 39 30 45 37 2CE-90E7
    0018: 2d 37 33 43 37 38 43 33 -73C78C3
    0020: 37 44 39 35 45 7d 7D95E}

    RE: event id 10005 logged in applications logs
    :



    This is a recent Issue and has to deal with HP Drivers

    What you have happening is one of the drivers you download recently from HP
    is doing this for me it was the HP4200 driver Version 61.074.561.43 (released
    this may)

    With a lot of digging I figured out the HP driver keeps trying to install
    HPZBDI32.msi every time that driver is used.

    The reason that is happening for some unknow reason HP put the HPZBDI32.msi
    reference in the dependent file

    If you remove the reference to the msi in the registry for that driver it
    should stop trying to install that is my current work around and I have an
    open ticket with HP I escalated yesterday

    The best thing to do is a registry search on HPZBDI32.msi to see which
    driver is causing the issue

    The registry path is most likely
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\(driver)

    Double click the dependent file and delete the text HPZBDI32.msi

    event id 10005 logged in applications logs - ?
    Hello,
    Did you get a solution from HP?


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    Alpesh Shah, Jun 1, 2010
    #5
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