Event viewer: "The server's call to a system service failed unexpectedly"

Discussion in 'Windows Server' started by news.microsoft.com, Aug 1, 2008.

  1. Hi all,

    I have a seemingly untraceable issue on a Windows 2003 server -- every few
    seconds, an entry is being written into the system event log that reads:
    Source: Srv
    Event ID: 2000
    Category: None
    Description: The server's call to a system service failed unexpectedly
    0000: 00040000 00540001 00000000 c00007d0
    0010: 00000000 c000010a 00000000 00000000
    0020: 00000000 00000000 00bd0334

    My event log only goes back to the start of today, but there's 87000 entries
    exactly like this. So it's becoming rather a nuisance. Now I've done a lot
    of googling on this, but it seems to be unresolved; EventID.net doesn't list
    it in it's summary[1] and comments. However I've got a bit further with
    other searches. The key error code apparently is c000010a, which maps to
    some STATUS_ code. According to a number of places, this is
    STATUS_PROCESS_IS_TERMINATING, which doesn't help me too much, apart from
    give a number a name.

    Unfortunatly, this has led me to a dead-end. Various suggestions I've seen
    include DNS Server (server doesn't have the DNS server service installed),
    NAS storage (none attached), anti-virus (all disabled and we're still
    getting errors). So it's a loss.

    What I'm looking for is a way to trace the process that's raising this and
    work from there. However I've not found the right incantation for google (if
    there is one) to find a way to trap writes to the event log so I can map an
    entry back to a running executable. Is anyone aware of a way this could be
    performed? I suspect process monitor could do it, but that's not working on
    this server (no matter what I do to the filters, it doesn't capture any
    events: display stays resolutely blank).

    Any other suggestions for a line of enquiry also welcome.



    news.microsoft.com, Aug 1, 2008
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  2. Meinolf Weber, Aug 1, 2008
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  3. news.microsoft.com

    Chris J Guest

    Hi there,

    Thanks for the prompt feedback, however we do not have Cheyenne Open file
    Agent installed on this server. We also do not have Veritas Storage
    replicator installed.


    Chris J, Aug 1, 2008
  4. news.microsoft.com

    jj2b4u Guest

    getting same error msg on x64 Win2k3 server with VCS installed. Did you find
    a resolution to this?
    jj2b4u, Oct 1, 2008
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