every time i click on the red 'close' cross

Discussion in 'Internet Explorer' started by susie 3, Feb 5, 2007.

  1. susie 3

    susie 3 Guest

    i'm so frustrated because every time I click on the red close cross i get an
    error report and internet explorer shuts down.
    How can I find out whats wrong. i have clicked 'send the report' but do not
    receive an answer or repair. want to throw away my computer.
     
    susie 3, Feb 5, 2007
    #1
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  2. susie 3

    John Waller Guest

    every time I click on the red close cross i get an
    What does the error report say?
     
    John Waller, Feb 5, 2007
    #2
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  3. IE version?
    Windows version?
    What is the complete error report?
     
    Frank Saunders, MS-MVP OE/WM, Feb 5, 2007
    #3
  4. susie 3

    susie 3 Guest

     
    susie 3, Feb 5, 2007
    #4
  5. Then it's probably a malware infection. Help with malware:
    All MS-MVP Sites.
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm

    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing Messenger Plus, whose ads for
    malware don't identify the malware as such and try to convince you that you
    owe it to the author. See also:
    http://www.wilderssecurity.com/showthread.php?t=27971
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure
    of.
     
    Frank Saunders, MS-MVP OE/WM, Feb 6, 2007
    #5
  6. (Poster's reply separated from previous poster's blank line
    and reflowed as a previous reply.)

    susie 3,


    <editorial>
    Please don't append your comments on a previous poster's blank line.
    Insert your own lines. Otherwise your comments will be lost to newsreaders
    who depend on those > marks to indicate who is writing. Also, with the
    web interface that you are using such misplaced comments become
    completely subsumed by the "Click to show or hide original message or reply text"
    link. For example, see your reply to Frank in this full thread view: ; )

    http://www.microsoft.com/communitie...a753&mid=0d1415bd-1b16-428f-899d-790cd1874898
    </editorial>


    First, it isn't "cut and paste" you want to try but "copy and paste". ; }
    But I agree the usability of that Error Reporting tool dialog,
    especially regarding information capture, leaves a lot to be desired.

    One thing you can capture is the Error Signature.
    E.g. click on the [click here] link in the first window.
    Then doubleclick on a word in the text of the Error Signature.
    Then press Ctrl-a and Ctrl-c to select the full text
    and copy it to ClipBoard. From there you can paste
    it anywhere you want in a normal manner. Unfortunately
    there is no right-click menu associated with the text
    which probably makes many people think that the text
    can't be captured.


    FYI

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Feb 6, 2007
    #6
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