Everyone/Admin permissions for print driver problems

Discussion in 'Windows Server' started by ToddAndMargo, Nov 23, 2009.

  1. ToddAndMargo

    ToddAndMargo Guest

    Hi All,

    Calling all Aces!

    I have a WS08 server running QuickBooks 2009 Enterprise
    Edition (QB). The users do not have admin rights
    as I do not want them to see each others QB company
    files (among other things).

    Problem: the users are not able to eMail invoices
    unless I give the user(s) (Windows) admin privileges
    over the computer. The standard (Windows) user
    account gives the following *stupid* error message:

    QuickBooks cannot connect to remote server
    because part of your company data is currently
    in use

    Apparently, QB is using a printer driver to convert
    text to PDF. With admin rights and telling QB to use
    PDF Creator, you see none of the follow prompts from
    PDF Creator. QB is somewhere along the line intercepting
    the data stream and using it for its own purposes.

    With standard user rights and PDF Creator, your get the
    idiot error message and the standard pop up from PDF Creator
    as to what to do with the PDF that just got created.

    <Editorial comment> QB's code is a total *RATS NEST* </EC>

    So, I am figuring the way to eMail invoices is to give
    "everyone" rights over something in the printing process
    that would allow QB to intercept data from a print driver
    as if it had admin privileges. Problem: I have
    no clue how to do it. Anyone have any suggestions?

    Many thanks,
    ToddAndMargo, Nov 23, 2009
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  2. try setting the permission of the printer such that all the users that run
    QB has Full Control of the printer. You can add groups to the security tab
    of the printer.

    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Alan Morris [MSFT], Nov 29, 2009
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