Exchange 2003 and User with two E-mail addresses

Discussion in 'Windows Small Business Server' started by Gerarde Delaney, Aug 12, 2004.

  1. Hi , The situation is that a user has an SMTP address
    which is based on the default recipient policy, eg abc.com
    but also has another SMTP address xyz.com. The xyz.com
    mail is handled by an exchange 5.5 server, and they
    forward all of that mail to his abc.com address. This
    worked OK when we had Exchange 5.5 but since the move to
    Exchange 2003, mail forwarded from the xyz.com server is
    rejected at the new server. We are using the POP3
    connector for Exchange. I have included both e-mail
    addresses on the User's account with the xyz.com address
    marked as the primary, since he needs any mail sent out to
    appear as if it originated from the xyz.com address.

    Hope someone can point me in the right direction about why
    the mail is being rejected.
     
    Gerarde Delaney, Aug 12, 2004
    #1
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  2. Gerarde,

    You need to add the @xyz.com address space to the Exchange recipient policy, otherwise Exchange will not accept mail for that domain.
    Adding an SMTP alias for the address will not add the @xyz.com address to the recipient policy.

    To do this:
    1. Open the Exchange System Manager.
    2. Expand the recipients folder, click on Recipients Policy.
    3. Open the properties of the Default recipient policy.
    4. Click on the Email Addresses tab.
    5. Click on the New... button.
    6. Select SMTP E-mail address type, click OK.
    7. Type @xyz.com in the address window. Uncheck "This Exchange Organization is responsible for all mail delivery to this address"
    checkbox. Click OK.
    8. Check the box next to the SMTP address @xyz.com to enable Exchange to accept mail for this address space.
    9. Click apply, then OK.
    10. Restart the Micrsoft Exchange System Attendant service.

    Best Regards,

    Ricky Morris
    Microsoft Small Business Server Support
    This posting is provided "AS IS" with no warranties, and confers no rights.

    Newsgroups:
    SBS v4.x : microsoft.public.backoffice.smallbiz
    SBS 2000: microsoft.public.backoffice.smallbiz2000
    SBS 2003: microsoft.public.windows.server.sbs


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    Hi , The situation is that a user has an SMTP address
    which is based on the default recipient policy, eg abc.com
    but also has another SMTP address xyz.com. The xyz.com
    mail is handled by an exchange 5.5 server, and they
    forward all of that mail to his abc.com address. This
    worked OK when we had Exchange 5.5 but since the move to
    Exchange 2003, mail forwarded from the xyz.com server is
    rejected at the new server. We are using the POP3
    connector for Exchange. I have included both e-mail
    addresses on the User's account with the xyz.com address
    marked as the primary, since he needs any mail sent out to
    appear as if it originated from the xyz.com address.

    Hope someone can point me in the right direction about why
    the mail is being rejected.
     
    Ricky Morris [MSFT], Aug 12, 2004
    #2
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