Exchange System Attendant Services Do not Start After a Restart

Discussion in 'Windows Small Business Server' started by Kory, Jan 6, 2006.

  1. Kory

    Kory Guest

    I have a SBS 2003 Running and for some reason some of my Exchange Service do
    not start after a restart. System Attendand tries to start shuts down
    unexpectedly. I can go to services right after logging in and start the
    services and they start with no problem.
    Right before the error that service did not start, I get this warning:

    "A service process other than the one launched by the Service Control
    Manager connected when starting the Microsoft Exchange System Attendant
    service. The Service Control Manager launched process 2448 and process 3688
    connected instead.

    Note that if this service is configured to start under a debugger, this
    behavior is expected."

    Can someone advise me how I can trouble shoot this?
    Thank You
    Kory, Jan 6, 2006
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  2. Hmmm... What is Process 3688?

    At the server:

    Ctrl-Alt-Del | Task Manager | Processes tab | (checkmark) "Show processes
    for all users"

    View | Select Colums | (checkmark) PID (Process Identifier) | OK | click on
    the PID column header to arrange by PID number | scroll down to 3688 |
    report back to the newsgroup with the "Image Name" for this process

    I suspect 2448 is the Exchange MAD.exe (System Attendant Service) process.

    Had you installed any new software or updates prior to this problem?
    Merv Porter [SBS-MVP], Jan 6, 2006
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  3. Kory

    Kory Guest

    Both of those processes are currently not running so I can't even pin point
    the program that its trying to run.

    Kory, Jan 6, 2006
  4. You may have to reboot the server so that the System Attendant Service fails
    again in favor of the other process. Then immediately do the CTRL-ALT-DEl
    thing to bring up Task Manager to see what the 3688 process is.

    Merv Porter [SBS MVP]
    Merv Porter [SBS-MVP], Jan 6, 2006
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