Explorer.exe APPCRASH in Vista x64

Discussion in 'Windows Vista Performance' started by AC3, Jan 18, 2008.

  1. AC3

    AC3 Guest

    I have read so many different forums and have not found the answer to m
    problem. Your help would be greatly appreciated

    Every time I click on the desktop to open an application or go to m
    computer explorer.exe crashes and I get the following

    *problem signature:
    problem event name: appcras
    application name: explorer.ex
    application version: 6.0.6000.1654
    application timestamp: 46d235d
    fault module name: shell32.dl
    fault module version: 6.0.6000.1651
    fault module timestamp: 4681d93
    exception code: c000000
    exception offset: 000000000015402
    os version: 6.0.6000.
    locale id: 103
    additional information 1: 5da
    additional information 2: 55d0f5f1315e1b50803ff13bbf9a191
    additional information 3: 4e8
    additional information 4: 7d38412fd536b2efd1a6bd718dcbf45

    i've ran norton, windows defender, anti spyware software, and a famil
    safety critical update to the reg. i have had no luck.

    btw: i have vista home basic x64. the problem started yesterday afte
    running vista with no problems for six month's. no new softwar
    installs, except a quickbooks 2007 update
    AC3, Jan 18, 2008
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  2. AC3

    Rick Rogers Guest


    Explorer crashes such as this are often related to ad/spyware, but not
    limited to such. It is also possible that an IE plugin/addon is at fault, as
    the two applications share many processes. I would suggest you might want to
    run process explorer and see if something spikes when this happens. You can
    get the free tool here:
    Rick Rogers, Jan 18, 2008
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  3. AC3

    AC3 Guest

    Nothing. This is driving me crazy!!!!!!!!!!!!!!:mad:
    AC3, Jan 18, 2008
  4. AC3

    Rick Rogers Guest


    When was the quickbooks update installed?
    Rick Rogers, Jan 19, 2008
  5. AC3

    AC3 Guest

    The day before I turned on my computer to this proble
    AC3, Jan 19, 2008
  6. AC3

    Rick Rogers Guest

    Can you uninstall it? It's just too coincidental to not check it first.
    Rick Rogers, Jan 19, 2008
  7. Are you running an intel board, there is an issue with intel's provided
    audio drivers that cause explorer.exe to crash.

    I ran stock Vista "High Definition Audio Device" drivers instead and
    the problem went away for me.
    Jeff Flowerday, Jan 19, 2008
  8. AC3

    Natey_Nate Guest

    How do you run this? I have Vista Home Prem so I don't think I am running
    x64 but I have the same problem...
    Natey_Nate, Mar 29, 2008
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