Explorer.exe dies and autocheck hash doesn't match

Discussion in 'Windows Vista General Discussion' started by Drak, Sep 7, 2008.

  1. Drak

    Drak Guest

    I am posting from my computer on behalf of my wife, whose compute
    seems to be having major issues. She is running Windows Vista Hom
    Premium Edition, and it seems to have developed some interestin
    symptoms over the past 8 hours. Here is a timeline of recent events.

    explorer.exe died twice, she relaunched it manually. However after i
    occured again she restarted.

    Upon restart Objectdock had lost ALL configuration, it was totally dea
    and didn't even launch on startup, neither did AltDesk.

    She attempted to rebuild her configuation, but disc by drag and drop
    and anytime she tried to drag an icon into ObjectDock explorer.exe woul

    After experiencing this mess for about 10 or 15 minutes, she decided t
    do a system restore.

    The symptoms have now receded (somewhat) but anytime she or I try t
    use windows explorer for more 30 seconds it dies again.

    We have run sfc/SCANNOW and it reported a problem with autochk.ex
    (which it cannot fix). The problem it reported is differing hash checks
    This is particular worries me as I am concerned it might be a trojan o
    virus, or just windows being stupid.

    She is currently running an Avast scan. Do you guys have an
    suggestions? We have access to her Vista install disk, so that isn't
    problem if we need it, and neither of us are exactly slouches when i
    comes to using a command prompt, so whatever suggestions you might b
    able to offer we will do our best to implement it.

    Drak, Sep 7, 2008
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  2. Drak

    Kayman Guest

    1.Disk Cleanup
    CCleaner - Free
    Cleans temporary internet files, cookies, history, recent urls, application
    MRUs, etc. ...
    If Windows Defender is utilized go to Applications, under Utilities
    uncheck "Windows Defender" (so it won't delete the history of WD)

    2.Malwarebytes© Corporation - Anti-Malware
    David H. Lipman's MULTI_AV Tool
    Additional Instructions:

    3.Download and execute HiJack This! (HJT)
    Please, do not post HJT logs to this newsgroup.
    Fora where you can get expert advice for HiJack This! (HJT) logs.

    NOTE: Registration is required in any of the below fora before posting
    a HJT log and read the 'stickies' (instructions/guidelines) for
    the respective HJT forum.


    Good luck :)
    Kayman, Sep 7, 2008
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  3. Drak

    Mr. Arnold Guest

    Either malware has installed itself and is running on the machine
    undetected, or your wife has installed some software that is not Vista
    compliant; it's causing problems.
    Mr. Arnold, Sep 7, 2008
  4. Drak

    Drak Guest

    Thanks guys,

    I am now busy this afternoon running every cleaner and its grandmother,
    apparently. Hopefully if my last stop is the HJT guys they will know
    what to do.
    Drak, Sep 7, 2008
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