Explorer.exe does not load upon startup/login

Discussion in 'Windows Update' started by Kirk, Feb 28, 2007.

  1. Kirk

    antioch Guest

    Then I would suggest a more appropriate group - perhaps the hardware group -
    subscribe there.

    news://msnews.microsoft.com/microsoft.public.windowsxp.hardware

    I dont really understand your setup - perhaps a server site might help -
    look through the newsgroup list - you will know what sounds a better group.

    Rgds
    Antioch
     
    antioch, Nov 16, 2007
    #21
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  2. Kirk

    npage1 Guest

    I was having the same problem with on of my t60's and even after tw
    rebuilds was seeing the same issue, we also do run a login script and
    was thinking it might be the issue, just for the heck of it I installe
    XPsp3 and it worked

    I was able to get 50 start-ups with absolutly no issues at all and i
    fact it looked like it was running faster

    If possible, please try installing XPsp3 and let me know if that fixe
    your problem. Thanks:
     
    npage1, Jun 19, 2008
    #22
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  3. Kirk

    SudnDeath Guest

    My school district has same setup and problems as you. Started happening
    after we installed NetOps on our labs and removed Altiris Vision 5.0 (curious
    if you have similar applications running.)

    We have multiple labs, at multiple school sites on multiple hardware having
    the same explorer error as what is listed here. Some labs have SP2 and couple
    have SP3 (but both have same issue, so I don't think it's Service Pack
    related) Think it may be NetOps on my lab that messed it up, and we also run
    Deep Freeze on all these PC's to prevent changes by the students.

    What we've noticed so far is that if you login and manually run explorer.exe
    then logoff or reboot the pc it will work for that user, atleast it appears
    too. But if you change users to a new one that doens't have a profile on th
    pc, then it will do it again.

    We're currently checking login scripts to see if any of our policies or reg
    keys got corrupted. But we're still unsure.
     
    SudnDeath, Aug 14, 2008
    #23
  4. Kirk

    IanB Guest

    We are also having problems with some PCs (around 5%) after installing XP SP3
    and December 2008 updates.
    Most PCs are OK but some do not have explorer.exe running after restarting
    and logging in, manually starting explorer.exe via Windows Task Manager seems
    to fix it. There are also some other PCs where explorer.exe has 'hung' -
    killing the process and re-starting it seems to fix it.

    I'd like to find out what is causing this problem before deploying SP3 to
    the rest of our fleet, a few thousand more PCs.
     
    IanB, Dec 12, 2008
    #24
  5. Kirk

    Oren B Guest

    You are required to be a member to post replies. After logging in or becoming a member, you will be redirected back to this page.



    Posted as a reply to:

    Explorer.exe does not load upon startup/login

    Windows XP Pro SP2 on Win2k3 domain.
    Since January's updates/patches, I've got 4 computers that sometimes will
    not load explorer.exe upon reboot or login. All you see is the wallpaper.
    It is intermittant, and there are no errors in any logs or popups. If you
    launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    (Run)", everything comes up as it should.
    This started on just 1 PC every couple of days, but is now on 4 and is
    happening at least once per day. Anyone else have this problem or know of a
    solution?

    EggHeadCafe - Software Developer Portal of Choice
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    Oren B, Sep 15, 2009
    #25

  6. I wonder if you are the kind of "member" Oren wanted to see? <EG>


    ---
     
    Robert Aldwinckle, Sep 27, 2009
    #26
  7. I had similar problem all of a sudden with an administrator account on a quite freshly installed Windows XP Pro x64 on a HP G62. I couldn't identify any specific cause for that problem...

    - Only with that account, others were fine
    - Taskbar and icons wouldn't show at startup (on every boot)
    - explorer.exe was visible in the task manager
    - manually starting explorer.exe didn't work
    - killing it and restarting it wouldn't help
    - login out and in again would finally make Windows Explorer work; but quite annoying to log in, out and in again!

    I've looked around for a few solutions on forums that didn't work for me. I finally figured out this quick fix that worked for me; hopefully it can help someone else...

    - Go to Control Panel > User Accounts > Change the way user log on and off
    - Toggle "Use the Welcome screen" then Apply
    - Reboot
    - Start over again

    (Note: I already had (and left) "Use Fast User Switching" disabled on my system)

    At the first reboot the taskbar showed fine, and at the second reboot all was back to normal for me.

    I guess the Welcome screehttp://www.eggheadcafe.com/graphics/submit.gifn setting were rewritten into the registry, fixing the issue.

    Please let others know if that worked for you!



    Kir wrote:

    Explorer.exe does not load upon startup/login
    28-Feb-07

    Windows XP Pro SP2 on Win2k3 domain.
    Since January's updates/patches, I've got 4 computers that sometimes will
    not load explorer.exe upon reboot or login. All you see is the wallpaper.
    It is intermittant, and there are no errors in any logs or popups. If you
    launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    (Run)", everything comes up as it should.
    This started on just 1 PC every couple of days, but is now on 4 and is
    happening at least once per day. Anyone else have this problem or know of a
    solution?

    Previous Posts In This Thread:

    Explorer.exe does not load upon startup/login
    Windows XP Pro SP2 on Win2k3 domain.
    Since January's updates/patches, I've got 4 computers that sometimes will
    not load explorer.exe upon reboot or login. All you see is the wallpaper.
    It is intermittant, and there are no errors in any logs or popups. If you
    launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    (Run)", everything comes up as it should.
    This started on just 1 PC every couple of days, but is now on 4 and is
    happening at least once per day. Anyone else have this problem or know of a
    solution?

    Re: Explorer.exe does not load upon startup/login
    I do not have an answer for this, but I have been seeing the exact sam
    problem. It seems to be a growing issue. It also seems to happe
    sometimes and not others.

    Re: Explorer.exe does not load upon startup/login
    (cross-post added to XP General

    Any clues in Event Viewer

    BTW this is not the best newsgroup for diagnosing problems with your OS
    Cross-posting to XP General

    ---

    Thanks for cross-posting this Robert.
    Thanks for cross-posting this Robert
    I see that others are also experiencing this problem

    On one of the machines having the issue, I re-applied SP2.
    I have not had the Explorer.exe startup problem since doing so, but do get
    other various issues
    Because of this, I'm concerned I may have negated some recent security
    patches but WSUS reports that the computer is fully patched.



    :

    I observered this problem also here.
    I observered this problem also here. Your situation may be different, but
    here's what I found

    1. in the Application Event Log , the following entries each time the
    computer was restarted

    Source: MsiInstaller, Event ID: 11327, User:
    computer\SMSCliToknLocalAcct&, Description: Product: Sun Java2Runtime
    1.4.2_07 -- Error 1327. Invalid Drive: h:
    Source: MsiInstaller, Event ID: 11327, User:
    computer\SMSCliToknLocalAcct&, Description: Product: IBM eGatherer 3.19.
    Invalid Drive: h:\

    2. in the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\ProfileList, I found the GUID for the user accounts:
    SMSCliToknLocalAcct& and SMSCliSvcAcct& - the Value "ProfileImagePath"
    inside the key for the GUID has the corresponding user account name
    e.g. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\ProfileList\S-1-5-21-2745678790-2165517387-3308722516-1026\ProfileImagePath
    has the content - %SystemDrive%\Documents and
    Settings\SMSCliSvcAcct&.WBCA29414.001

    3. in the registry, the key
    HKEY_USERS\GUID\Software\Microsoft\Windows\CurrentVersion\Explorer\User
    Shell Folders had the content "h:\Faavorites" for Favorites and (in one
    case) Personal
    e.g. for teh SMSCliSvcAcct& user account, the key:
    HKEY_USERS\S-1-5-21-2745678790-2165517387-3308722516-1026\Software\Microsoft\Windows\CurrentVersion\Explorer\User
    Shell Folders
    had the value "Favorites" set to "h:\"

    4. I changed the value of Favorites to %USERPROFILE%\Favorites for the two
    SMS related accounts and, for one of them, Personal from h:\ to
    %USERPROFILE%\My Documents.

    5. restarted the computer

    This seems to have cured the problem - I'll post again if the problem
    re-appears. I no longer get the Application Event Log entries (1 above) and
    explorer starts automatically at logon. I've tried logging on and off with
    different domain user accounts (both members of the local Administrators
    group and not) and explorer started each time. I've also done a couple of
    restarts then tested logon again with success.

    I don't know exactly why, but, independently of the problem with explorer
    not starting at logon, I've observed that some application installation
    packages give the "Invalid drive: h:\" error and stop working if the
    Favorites special folder (or somtimes the My Documents special folder) is
    redirected to a network drive. In our logon script we map the drive letter
    h to the user's "Home Directory", redirect My Documents to h:\ and redirect
    Favorites to h:\Favorites. So, we observe this installation package failure
    frequently. The cure is to temporarily redirect the My Documents and
    Favorites back to the corresponding folders in the local copy of the user's
    profile.

    I suspected that the SMS accounts acquired the settings for the User Shell
    Folders from the "Default User Profile" - I verified this in regedit by:

    1. click HKEY_USERS
    2. click File, Load Hive
    3. browse to c:\Documents and Settings\Default User
    4. select ntuser.dat; click Open
    5. key the name def
    6. navigate to
    HKEY_USERS\def\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell
    Folders
    7. observe the content of the Values Favorites and Personal

    --
    Bruce Sanderson MVP
    http://members.shaw.ca/bsanders/
    It's perfectly useless to know the right answer to the wrong question.



    Thanks Bruce,There is nothing in the logs that would indicate anything failing
    Thanks Bruce,

    There is nothing in the logs that would indicate anything failing or even a
    hiccup.
    A user can be logged in just fine and when I log them off, and log on myself
    (or another user) the desktop never initializes. Start explorer manually,
    and you're off an running.

    We don't use SMS or home directories and very little is even installed from
    a network share that would cause the pointers that you're experiencing.

    I appreciate your information.
    Kirk

    :

    Well, the problem came back this morning, so the cure was not a cure!
    Well, the problem came back this morning, so the cure was not a cure!

    --
    Bruce Sanderson MVP
    http://members.shaw.ca/bsanders/
    it is perfectly useless to know the right answer to the wrong question.

    Bruce,Have you double checked the value for 'Shell' under
    Bruce,

    Have you double checked the value for 'Shell' under
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon ?

    Have you tried setting 'AutoRestartShell' set to 1 under
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon ?

    Kevin

    Bruce Sanderson wrote:

    Re: Explorer.exe does not load upon startup/login


    Bruce,

    If poster OMG!! symptom is the same problem notice that it isn't even
    restricted to XP...

    Dave Patrick suggested rebuilding the user profile in that one.

    http://www.microsoft.com/communitie...&p=1&tid=06629212-66f0-42c0-854f-e8bce8ebaaca


    FYI

    Robert
    ---

    The problem is intermittent, it does not happen at every logon.
    The problem is intermittent, it does not happen at every logon. For
    example, when I first logged on this morning, explorer did not start, but
    after I restarted XP, explorer started automatically at logon, even after
    two subsequent logoff, logon sequences. Based on recent experience, I
    suspect the problem will come back again sometime in the near future.

    At this point in time:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\Winlogon\Shell is "explorer.exe"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\Winlogon\AutoRestartShell is 1 (DWORD).

    --
    Bruce Sanderson MVP
    http://members.shaw.ca/bsanders/
    It's perfectly useless to know the right answer to the wrong question.



    Explorer failed to start automatically this morning,so the problem is still
    Explorer failed to start automatically this morning,so the problem is still
    present.

    --
    Bruce Sanderson MVP
    http://members.shaw.ca/bsanders/
    It's perfectly useless to know the right answer to the wrong question.



    Re: Explorer.exe does not load upon startup/login
    How can you get diagnostics for something which happens so infrequently?

    Have you looked at using audit events?


    Good luck

    Robert
    ---

    Problem re-appeared this morning - frustrating that it is so intermittent and
    Problem re-appeared this morning - frustrating that it is so intermittent
    and so no obvious evidence of a cause.

    --
    Bruce Sanderson MVP
    http://members.shaw.ca/bsanders/
    It's perfectly useless to know the right answer to the wrong question.



    Re: Explorer.exe does not load upon startup/login
    ....


    Bruce,


    It's time to be a trailblazer...




    <eg>

    Do you have a trace of a normal startup of explorer.exe?
    E.g. using RegMon and its Log Boot option.
    I don't think that ProcMon has an equivalent feature
    but if it does its trace (e.g. interleaved RegMon, FileMon
    and ProcExp) would be even better.

    (!) You might be able to get a good enough idea of what needs to happen
    simply by restarting explore.exe *after* a boot, in which case you *could*
    use ProcMon to do the tracing.

    Then you could use that to pick key registry and file accesses in that
    sequence to "audit". E.g. if you had two normally reliable audit events
    and only got one during the problem boot, you would have a better idea
    of *when* in the startup sequence (as reflected by your trace) the problem
    was happening. Etc.


    So, how exactly does auditing work? <eg>

    Hmm... setting the permissions seemed easy...

    <message source="regedit, Advanced Security Settings dialog">
    The current Audit policy for this computer does not have auditing turned on.
    ....use Local Computer Policy Editor to configure the audit policy locally
    on this computer.
    </message>

    <voice actor="Obi wan"> Use the Help... </voice> ; )

    Wow! That works. The Help opened up Local Security Settings dialog
    in the Security Options folder and allowed me easy access to enable:

    Audit: Audit the access of global system objects

    I hope that's the right policy. ; )

    We shall see. Assuming that the audit events are written in the Security log
    it looks as if a reboot may be needed to put the new policy into effect.


    Good luck

    Robert
    ---

    Bruce,I don't see anything for the past 4 months on this issue.
    Bruce,
    I don't see anything for the past 4 months on this issue. Has it been
    resolved? Did you find the root cause?

    I have (had) a friend with the same problem.. After several days of research
    I concluded no one knew what caused this or how to fix it so performed a
    system restore from the restore partitian (HP A622N 2.8ghz 512mb P4). I will
    keep in touch with him to see if it comes back.

    I applaud your patience in tracking this issue down.

    :

    Hello Bruce,I am experiencing the same issues, which seem to have happened
    Hello Bruce,

    I am experiencing the same issues, which seem to have happened after I
    recreated the Default Profile (roaming) this year in an attempt to
    clean it up. Now I get users (very) intermittently not auto-launching
    explorer... I also created new images on all of the computers, so that
    as well as the intermittent nature of the problem make it difficult to
    troubleshoot. Were you ever able to resolve the problem?

    Jeff


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    I'm glad to see that I am not the only one fighting this.
    I'm glad to see that I am not the only one fighting this. I guess I'll
    keep checking to see if someone solves it.


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    Re: Explorer.exe does not load upon startup/login
    You might have a long wait - this newsgroup is windowsupdates.

    Is there a connection?

    Antioch

    Hi All,Is everyone here experiencing the problem on a domain?
    Hi All,

    Is everyone here experiencing the problem on a domain? I am having this
    problem with our Lenovo T6x line of laptops when they are joined to the
    domain. Myself and some other engineers have traced this issue to being
    with the Scripts that go off at startup (or at least that's our best
    guess at this point). I am curious if everyone else is experiencing the
    problem on the domain because I've done some severe testing and found
    that before the machine is profiled to the domain, the issue NEVER
    happens. I did over 300 reboots of my T61 with a fresh image, with all
    updates, hotfixes, and drivers, and never once had the "explorer.exe
    not loading" issue happen. As soon as I joined it to the domain, the
    issue happened within 5 reboots, and then every ten or so reboots after
    that. The fact that it doesn't happen until it was joined to the domain
    was why I never saw the issue when I was building the image and didn't
    realize it was a problem.

    As part of my testing, I turned off all startup items and all drivers.
    However the problem still happened. I tried joining the default Lenov
    image to the domain, and the problem also happened

    Then I checked the startup procedures using Autoruns fro
    systinternals. Explorer.exe (the shell) loads with the rest of th
    startup procedures. The only item that happens before this is executio
    of .vbs scripts passed down from Group Policy on the domain. I had th
    engineers take me out of my usual group on the domain and put me into
    special group that does not have any scripts that run. I re-profile
    with those group policies and BAM - the problem DISAPPEARED

    I asked to be put back into a group with scripts and once agian, withi
    ten reboots, the problem appeared

    Thus I feel that this has something to do with a script problem on ou
    domain, I wonder if everyone else's experience is similar. This issu
    is a major headache for our users and I've been trying to solve it fo
    weeks. However I can't find any logged errors of scripts not running o
    anything else so I am stumped as to where the problem is occurring.
    know that it doesn't happen when scripts aren't run, but I don't kno
    what's wrong with our scripts. Our scripts do the same thing as liste
    in the first couple posts, they map network drives

    I don't know if this information helps or complicates anything..

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    Re: Explorer.exe does not load upon startup/login
    Do you think a recent security/critical update caused this problem?
    Antioch

    Re: Explorer.exe does not load upon startup/login
    antioch;3315058 Wrote:

    No, I think that it is related to the hardware in the machine and th
    scripts that are running. We have several machines at our offices

    Desktops
    HP/Compaq 510
    HP/Compaq 53
    HP/Compaq 510
    HP/Compaq 570

    Laptops
    Toshiba Portege M400 Table
    Lenovo T6
    Lenovo T6
    Lenovo X61
    Lenovo X6
    IBM T4
    Dell XPS M133

    I have built the images for all of those machines. The images ar
    nearly identical, and are identical in terms of hotfixes and updates
    However, only the Lenovo T60, T61, and Dell XPS M1330 have this issue
    All other models have been tested and NEVER have the explorer.exe doe
    not load issue. This leads me to believe that it is not a hotfix o
    update

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    Re: Explorer.exe does not load upon startup/login

    Clippe


    Then I would suggest a more appropriate group - perhaps the hardware group -
    subscribe there

    news://msnews.microsoft.com/microsoft.public.windowsxp.hardwar

    I dont really understand your setup - perhaps a server site might help -
    look through the newsgroup list - you will know what sounds a better group

    Rgd
    Antioch

    I was having the same problem with on of my t60's and even after tworebuilds
    I was having the same problem with on of my t60's and even after tw
    rebuilds was seeing the same issue, we also do run a login script and
    was thinking it might be the issue, just for the heck of it I installe
    XPsp3 and it worked

    I was able to get 50 start-ups with absolutly no issues at all and i
    fact it looked like it was running faster

    If possible, please try installing XPsp3 and let me know if that fixe
    your problem. Thanks:

    --
    npage
    Posted via http://www.vistaheads.com

    My school district has same setup and problems as you.
    My school district has same setup and problems as you. Started happening
    after we installed NetOps on our labs and removed Altiris Vision 5.0 (curious
    if you have similar applications running.)

    We have multiple labs, at multiple school sites on multiple hardware having
    the same explorer error as what is listed here. Some labs have SP2 and couple
    have SP3 (but both have same issue, so I don't think it's Service Pack
    related) Think it may be NetOps on my lab that messed it up, and we also run
    Deep Freeze on all these PC's to prevent changes by the students.

    What we've noticed so far is that if you login and manually run explorer.exe
    then logoff or reboot the pc it will work for that user, atleast it appears
    too. But if you change users to a new one that doens't have a profile on th
    pc, then it will do it again.

    We're currently checking login scripts to see if any of our policies or reg
    keys got corrupted. But we're still unsure.

    :

    We are also having problems with some PCs (around 5%) after installing XP SP3
    We are also having problems with some PCs (around 5%) after installing XP SP3
    and December 2008 updates.
    Most PCs are OK but some do not have explorer.exe running after restarting
    and logging in, manually starting explorer.exe via Windows Task Manager seems
    to fix it. There are also some other PCs where explorer.exe has 'hung' -
    killing the process and re-starting it seems to fix it.

    I'd like to find out what is causing this problem before deploying SP3 to
    the rest of our fleet, a few thousand more PCs.


    :

    I was having this same problem (on 3 separate machines), but found asolution
    I was having this same problem (on 3 separate machines), but found a
    solution that worked for me. Here's what I was running with:

    Windows XP Professional Version 2002 SP3
    Dell Optiplex 755 w/ Intel Core2 Duo
    Windows 2000 domain in mixed mode

    Explorer would stop launching correctly after connecting to the domain
    and rebooting a few times. It could still be launched manually through
    the Task Manager.

    For me, it turns out that the drivers for my Dell 1450 wireless USB
    adapter was causing the issues. There's a little blurb in the readme
    mentioning how the update is not recommended "on computers which have
    replaced the Microsoft Graphical Identification and Authentication
    (GINA) Logon screen for network logon." I didn't believe that had been
    modified, but it seemed suspicious. I hadn't even finished uninstalling
    the drivers and Explorer unhung and launched itself. It's worked fine
    since then.

    Here's the version of the driver: v.I8.1.50,CM2.03.17,DR3.3.34, A06
    It's packaged in self-extracting .exe labeled R114876.EXE

    Good luck! I hope this helps!


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    Anyone find a solution yet?
    I am seeing a dozen of these every month. I have some 4000 machines running the same XP SP2 image on six different HP models, yet just about every single instance happens on an HPD530. That's the only model that has a broadcom driver (10.62 from 9/07). But it has happened on a few others, including a Dell we were testing.

    All the machines use the same XP SP2 ghost image.
    All the machines get the same XP patches, but only critical ones.
    All the machines run the same logon and various other scripts.

    It does not happen every time.
    It has very rarely happened more than once on a machine. Of the duplicates, one was the very next reboot, which worked on the third. Another was a week later. So it does not seem like "rebooting" fixes anything, just that whatever is causing explorer not to load does not happen.

    There are NO ERRORS in the any of the logs.
    There are NO DIFFERENCES in the logs between when it works and when it fails. If left on, security events keep getting logged, system events get logged, up to the point where the user reboots.

    As Ian says, most of the time we can bring up task manager and run explorer manually, while other times it seems the only option is to power down.

    I've attempted to capture it with ProcMon, but because I can't recreate it, and it seems completely random, we haven't been able to get a capture.

    Using a procmon trace of a good login matched to the times on a bad login, it just seems like explorer doesn't load when it should. I wish I could get a trace of a bad machine but we just haven't been able to capture one.

    Because it happens on one model more than others, I suspect it's a timing issue with that specific NIC. There are no mapped drives, shared resources, or roaming profiles. There is security, antivirus and asset management software on the machines that do connect to servers, but it doesn't seem like any of these on their own are the problem. There's no real way to tell if uninstalling any of these fixes the issue, it's just too random and happens to too few machines to effectively tell.

    Anyone have any clues?

    Thanks, BlackAnt!
    Thanks, BlackAnt!

    I have 24 Dell laptops and 9 Dell desktops at work, all running XP Home
    (Home was not my choice). The laptops all refused to start explorer.exe
    and had to be started manually most, but not all, of the time. Wracking
    my brains for what could have been different, I didn't think of the
    wireless card (although I should have--the WLAN driver has caused
    endless trouble on a friend's Compaq laptop).

    Once I replaced the current driver with an older version, the explorer
    problem went away on my test computer. Hopefully it will never return
    and I can apply the solution to my whole flock of laptops.

    I tried about 8 different solutions, but looks like you have finally
    hit on the real one.

    Gratefully,

    Zeppelyn


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    I'm glad I could help!
    I'm glad I could help!


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    I had the same problem, so I checked the event viewer under application.
    I had the same problem, so I checked the event viewer under application.
    I noticed errors refering to domain enrollment.

    And the problem only appears once this certain user is logging in with
    the network cable connected.

    So what I did is disjoined the computer from domain and joined it again
    after the reboot.

    the problem was resolved... I hope this helps guys.


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    Explorer.exe does not load upon startup/login - More info
    You are required to be a member to post replies. After logging in or becoming a member, you will be redirected back to this page.



    Posted as a reply to:

    Explorer.exe does not load upon startup/login

    Windows XP Pro SP2 on Win2k3 domain.
    Since January's updates/patches, I have got 4 computers that sometimes will
    not load explorer.exe upon reboot or login. All you see is the wallpaper.
    It is intermittant, and there are no errors in any logs or popups. If you
    launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    (Run)", everything comes up as it should.
    This started on just 1 PC every couple of days, but is now on 4 and is
    happening at least once per day. Anyone else have this problem or know of a
    solution?

    EggHeadCafe - Software Developer Portal of Choice
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    My PC also sems to have this problem along with another problem.
    My PC also sems to have this problem along with another problem.

    1st problem is explorer does not start in normal mode. I tried doing it
    manually(via task manager) but nothing happens. Everything works great
    in Safe Mode.

    Problem #2 is when I do get explorer to work in normal mode, my
    keyboard acts weird. It works slower ad skips alot, meaning I have to
    keep pressing the same key several times to get it to work and it seems
    to happen on only certain keys and the space bar. It works perfectly
    fine in Safe Mode.


    As for problem #1 and you wondering how I get it to work sometimes,
    well, while it is starting up I click on the My Computer Icon while the
    PC is starting up and before everything has actually started up.

    After a while Explorer dissappears and I can then get it back manually
    with Task Manager.

    I am on a home network and this PC is running Windows XP Professional
    Version 2002 with SP3. The other PC is running Vista 64.


    Has anybody found a sure fire fix for Problem #1? I notice some people
    have had large networks with different fixes.

    My router is from TMobile and I never had any problem with it before. I
    recently had a virus(Vundo) and removed it but I am wondering if it still
    has some type of lingering effects on my PC.

    I will try the unhooking the network cable solution that was suggested
    and get back with you to see if that worked.


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    Re: Explorer.exe does not load upon startup/login
    ....






    I wonder if you are the kind of "member" Oren wanted to see? <EG>


    ---

    Re: Explorer.exe does not load upon startup/login
    Robert Aldwinckle;4630058 Wrote:

    Thanks for your help, I think it solved my PC problems. Where should I
    send the cash?


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    Re: Explorer.exe does not load upon startup/login
    tom3366;4640056 Wrote:

    I hope you get a quicker....well, not quicker but better response than
    I did.

    I tried logging on and then hitting th F8 key and then we asked I tried
    logging on to "Last time Windows was working" Or something like
    that....do not quite remember since it is been a while...maybe you have to
    be white to get a real reply around here but it helped solve the
    explorer probem but my IE ran very slow. I attribute that to CAISS,
    though.

    Anyhow, try restarting and as soon as you get anything on your screen,
    keep hitting the F8 key until you get black screen with a few options
    asking you where you ant to start and choose, "Last working"
    etc...something like that.

    Good Luck.

    Tell these people you are white and you will get more help that way.


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    Submitted via EggHeadCafe - Software Developer Portal of Choice
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    Nicolas Binette, Jul 25, 2010
    #27
  8. I had similar problem all of a sudden with an administrator account on a quite freshly installed Windows XP Pro x64 on a HP G62. I couldn't identify any specific cause for that problem...

    - Only with that account, others were fine
    - Taskbar and icons wouldn't show at startup (on every boot)
    - explorer.exe was visible in the task manager
    - manually starting explorer.exe didn't work
    - killing it and restarting it wouldn't help
    - login out and in again would finally make Windows Explorer work; but quite annoying to log in, out and in again!

    I've looked around for a few solutions on forums that didn't work for me. I finally figured out this quick fix that worked for me; hopefully it can help someone else...

    - Go to Control Panel > User Accounts > Change the way user log on and off
    - Toggle "Use the Welcome screen" then Apply
    - Reboot
    - Start over again

    (Note: I already had (and left) "Use Fast User Switching" disabled on my system)

    At the first reboot the taskbar showed fine, and at the second reboot all was back to normal for me.

    I guess the Welcome screehttp://www.eggheadcafe.com/graphics/submit.gifn setting were rewritten into the registry, fixing the issue.

    Please let others know if that worked for you!



    Kir wrote:

    Explorer.exe does not load upon startup/login
    28-Feb-07

    Windows XP Pro SP2 on Win2k3 domain.
    Since January's updates/patches, I've got 4 computers that sometimes will
    not load explorer.exe upon reboot or login. All you see is the wallpaper.
    It is intermittant, and there are no errors in any logs or popups. If you
    launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    (Run)", everything comes up as it should.
    This started on just 1 PC every couple of days, but is now on 4 and is
    happening at least once per day. Anyone else have this problem or know of a
    solution?

    Previous Posts In This Thread:

    Explorer.exe does not load upon startup/login
    Windows XP Pro SP2 on Win2k3 domain.
    Since January's updates/patches, I've got 4 computers that sometimes will
    not load explorer.exe upon reboot or login. All you see is the wallpaper.
    It is intermittant, and there are no errors in any logs or popups. If you
    launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    (Run)", everything comes up as it should.
    This started on just 1 PC every couple of days, but is now on 4 and is
    happening at least once per day. Anyone else have this problem or know of a
    solution?

    Re: Explorer.exe does not load upon startup/login
    I do not have an answer for this, but I have been seeing the exact sam
    problem. It seems to be a growing issue. It also seems to happe
    sometimes and not others.

    Re: Explorer.exe does not load upon startup/login
    (cross-post added to XP General

    Any clues in Event Viewer

    BTW this is not the best newsgroup for diagnosing problems with your OS
    Cross-posting to XP General

    ---

    Thanks for cross-posting this Robert.
    Thanks for cross-posting this Robert
    I see that others are also experiencing this problem

    On one of the machines having the issue, I re-applied SP2.
    I have not had the Explorer.exe startup problem since doing so, but do get
    other various issues
    Because of this, I'm concerned I may have negated some recent security
    patches but WSUS reports that the computer is fully patched.



    :

    I observered this problem also here.
    I observered this problem also here. Your situation may be different, but
    here's what I found

    1. in the Application Event Log , the following entries each time the
    computer was restarted

    Source: MsiInstaller, Event ID: 11327, User:
    computer\SMSCliToknLocalAcct&, Description: Product: Sun Java2Runtime
    1.4.2_07 -- Error 1327. Invalid Drive: h:
    Source: MsiInstaller, Event ID: 11327, User:
    computer\SMSCliToknLocalAcct&, Description: Product: IBM eGatherer 3.19.
    Invalid Drive: h:\

    2. in the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\ProfileList, I found the GUID for the user accounts:
    SMSCliToknLocalAcct& and SMSCliSvcAcct& - the Value "ProfileImagePath"
    inside the key for the GUID has the corresponding user account name
    e.g. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\ProfileList\S-1-5-21-2745678790-2165517387-3308722516-1026\ProfileImagePath
    has the content - %SystemDrive%\Documents and
    Settings\SMSCliSvcAcct&.WBCA29414.001

    3. in the registry, the key
    HKEY_USERS\GUID\Software\Microsoft\Windows\CurrentVersion\Explorer\User
    Shell Folders had the content "h:\Faavorites" for Favorites and (in one
    case) Personal
    e.g. for teh SMSCliSvcAcct& user account, the key:
    HKEY_USERS\S-1-5-21-2745678790-2165517387-3308722516-1026\Software\Microsoft\Windows\CurrentVersion\Explorer\User
    Shell Folders
    had the value "Favorites" set to "h:\"

    4. I changed the value of Favorites to %USERPROFILE%\Favorites for the two
    SMS related accounts and, for one of them, Personal from h:\ to
    %USERPROFILE%\My Documents.

    5. restarted the computer

    This seems to have cured the problem - I'll post again if the problem
    re-appears. I no longer get the Application Event Log entries (1 above) and
    explorer starts automatically at logon. I've tried logging on and off with
    different domain user accounts (both members of the local Administrators
    group and not) and explorer started each time. I've also done a couple of
    restarts then tested logon again with success.

    I don't know exactly why, but, independently of the problem with explorer
    not starting at logon, I've observed that some application installation
    packages give the "Invalid drive: h:\" error and stop working if the
    Favorites special folder (or somtimes the My Documents special folder) is
    redirected to a network drive. In our logon script we map the drive letter
    h to the user's "Home Directory", redirect My Documents to h:\ and redirect
    Favorites to h:\Favorites. So, we observe this installation package failure
    frequently. The cure is to temporarily redirect the My Documents and
    Favorites back to the corresponding folders in the local copy of the user's
    profile.

    I suspected that the SMS accounts acquired the settings for the User Shell
    Folders from the "Default User Profile" - I verified this in regedit by:

    1. click HKEY_USERS
    2. click File, Load Hive
    3. browse to c:\Documents and Settings\Default User
    4. select ntuser.dat; click Open
    5. key the name def
    6. navigate to
    HKEY_USERS\def\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell
    Folders
    7. observe the content of the Values Favorites and Personal

    --
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    It's perfectly useless to know the right answer to the wrong question.



    Thanks Bruce,There is nothing in the logs that would indicate anything failing
    Thanks Bruce,

    There is nothing in the logs that would indicate anything failing or even a
    hiccup.
    A user can be logged in just fine and when I log them off, and log on myself
    (or another user) the desktop never initializes. Start explorer manually,
    and you're off an running.

    We don't use SMS or home directories and very little is even installed from
    a network share that would cause the pointers that you're experiencing.

    I appreciate your information.
    Kirk

    :

    Well, the problem came back this morning, so the cure was not a cure!
    Well, the problem came back this morning, so the cure was not a cure!

    --
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    it is perfectly useless to know the right answer to the wrong question.

    Bruce,Have you double checked the value for 'Shell' under
    Bruce,

    Have you double checked the value for 'Shell' under
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon ?

    Have you tried setting 'AutoRestartShell' set to 1 under
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon ?

    Kevin

    Bruce Sanderson wrote:

    Re: Explorer.exe does not load upon startup/login


    Bruce,

    If poster OMG!! symptom is the same problem notice that it isn't even
    restricted to XP...

    Dave Patrick suggested rebuilding the user profile in that one.

    http://www.microsoft.com/communitie...&p=1&tid=06629212-66f0-42c0-854f-e8bce8ebaaca


    FYI

    Robert
    ---

    The problem is intermittent, it does not happen at every logon.
    The problem is intermittent, it does not happen at every logon. For
    example, when I first logged on this morning, explorer did not start, but
    after I restarted XP, explorer started automatically at logon, even after
    two subsequent logoff, logon sequences. Based on recent experience, I
    suspect the problem will come back again sometime in the near future.

    At this point in time:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\Winlogon\Shell is "explorer.exe"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\Winlogon\AutoRestartShell is 1 (DWORD).

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    Explorer failed to start automatically this morning,so the problem is still
    Explorer failed to start automatically this morning,so the problem is still
    present.

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    Re: Explorer.exe does not load upon startup/login
    How can you get diagnostics for something which happens so infrequently?

    Have you looked at using audit events?


    Good luck

    Robert
    ---

    Problem re-appeared this morning - frustrating that it is so intermittent and
    Problem re-appeared this morning - frustrating that it is so intermittent
    and so no obvious evidence of a cause.

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    Re: Explorer.exe does not load upon startup/login
    ....


    Bruce,


    It's time to be a trailblazer...




    <eg>

    Do you have a trace of a normal startup of explorer.exe?
    E.g. using RegMon and its Log Boot option.
    I don't think that ProcMon has an equivalent feature
    but if it does its trace (e.g. interleaved RegMon, FileMon
    and ProcExp) would be even better.

    (!) You might be able to get a good enough idea of what needs to happen
    simply by restarting explore.exe *after* a boot, in which case you *could*
    use ProcMon to do the tracing.

    Then you could use that to pick key registry and file accesses in that
    sequence to "audit". E.g. if you had two normally reliable audit events
    and only got one during the problem boot, you would have a better idea
    of *when* in the startup sequence (as reflected by your trace) the problem
    was happening. Etc.


    So, how exactly does auditing work? <eg>

    Hmm... setting the permissions seemed easy...

    <message source="regedit, Advanced Security Settings dialog">
    The current Audit policy for this computer does not have auditing turned on.
    ....use Local Computer Policy Editor to configure the audit policy locally
    on this computer.
    </message>

    <voice actor="Obi wan"> Use the Help... </voice> ; )

    Wow! That works. The Help opened up Local Security Settings dialog
    in the Security Options folder and allowed me easy access to enable:

    Audit: Audit the access of global system objects

    I hope that's the right policy. ; )

    We shall see. Assuming that the audit events are written in the Security log
    it looks as if a reboot may be needed to put the new policy into effect.


    Good luck

    Robert
    ---

    Bruce,I don't see anything for the past 4 months on this issue.
    Bruce,
    I don't see anything for the past 4 months on this issue. Has it been
    resolved? Did you find the root cause?

    I have (had) a friend with the same problem.. After several days of research
    I concluded no one knew what caused this or how to fix it so performed a
    system restore from the restore partitian (HP A622N 2.8ghz 512mb P4). I will
    keep in touch with him to see if it comes back.

    I applaud your patience in tracking this issue down.

    :

    Hello Bruce,I am experiencing the same issues, which seem to have happened
    Hello Bruce,

    I am experiencing the same issues, which seem to have happened after I
    recreated the Default Profile (roaming) this year in an attempt to
    clean it up. Now I get users (very) intermittently not auto-launching
    explorer... I also created new images on all of the computers, so that
    as well as the intermittent nature of the problem make it difficult to
    troubleshoot. Were you ever able to resolve the problem?

    Jeff


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    I'm glad to see that I am not the only one fighting this.
    I'm glad to see that I am not the only one fighting this. I guess I'll
    keep checking to see if someone solves it.


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    Re: Explorer.exe does not load upon startup/login
    You might have a long wait - this newsgroup is windowsupdates.

    Is there a connection?

    Antioch

    Hi All,Is everyone here experiencing the problem on a domain?
    Hi All,

    Is everyone here experiencing the problem on a domain? I am having this
    problem with our Lenovo T6x line of laptops when they are joined to the
    domain. Myself and some other engineers have traced this issue to being
    with the Scripts that go off at startup (or at least that's our best
    guess at this point). I am curious if everyone else is experiencing the
    problem on the domain because I've done some severe testing and found
    that before the machine is profiled to the domain, the issue NEVER
    happens. I did over 300 reboots of my T61 with a fresh image, with all
    updates, hotfixes, and drivers, and never once had the "explorer.exe
    not loading" issue happen. As soon as I joined it to the domain, the
    issue happened within 5 reboots, and then every ten or so reboots after
    that. The fact that it doesn't happen until it was joined to the domain
    was why I never saw the issue when I was building the image and didn't
    realize it was a problem.

    As part of my testing, I turned off all startup items and all drivers.
    However the problem still happened. I tried joining the default Lenovo
    image to the domain, and the problem also happened.

    Then I checked the startup procedures using Autoruns from
    systinternals. Explorer.exe (the shell) loads with the rest of the
    startup procedures. The only item that happens before this is execution
    of .vbs scripts passed down from Group Policy on the domain. I had the
    engineers take me out of my usual group on the domain and put me into a
    special group that does not have any scripts that run. I re-profiled
    with those group policies and BAM - the problem DISAPPEARED.

    I asked to be put back into a group with scripts and once agian, within
    ten reboots, the problem appeared.

    Thus I feel that this has something to do with a script problem on ou
    domain, I wonder if everyone else's experience is similar. This issu
    is a major headache for our users and I've been trying to solve it fo
    weeks. However I can't find any logged errors of scripts not running o
    anything else so I am stumped as to where the problem is occurring.
    know that it doesn't happen when scripts aren't run, but I don't kno
    what's wrong with our scripts. Our scripts do the same thing as liste
    in the first couple posts, they map network drives

    I don't know if this information helps or complicates anything..

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    Re: Explorer.exe does not load upon startup/login
    Do you think a recent security/critical update caused this problem?
    Antioch

    Re: Explorer.exe does not load upon startup/login
    antioch;3315058 Wrote:

    No, I think that it is related to the hardware in the machine and th
    scripts that are running. We have several machines at our offices

    Desktops
    HP/Compaq 510
    HP/Compaq 53
    HP/Compaq 510
    HP/Compaq 570

    Laptops
    Toshiba Portege M400 Table
    Lenovo T6
    Lenovo T6
    Lenovo X61
    Lenovo X6
    IBM T4
    Dell XPS M133

    I have built the images for all of those machines. The images ar
    nearly identical, and are identical in terms of hotfixes and updates
    However, only the Lenovo T60, T61, and Dell XPS M1330 have this issue
    All other models have been tested and NEVER have the explorer.exe doe
    not load issue. This leads me to believe that it is not a hotfix o
    update

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    Re: Explorer.exe does not load upon startup/login

    Clippe


    Then I would suggest a more appropriate group - perhaps the hardware group -
    subscribe there

    news://msnews.microsoft.com/microsoft.public.windowsxp.hardwar

    I dont really understand your setup - perhaps a server site might help -
    look through the newsgroup list - you will know what sounds a better group

    Rgd
    Antioch

    I was having the same problem with on of my t60's and even after tworebuilds
    I was having the same problem with on of my t60's and even after tw
    rebuilds was seeing the same issue, we also do run a login script and
    was thinking it might be the issue, just for the heck of it I installe
    XPsp3 and it worked

    I was able to get 50 start-ups with absolutly no issues at all and i
    fact it looked like it was running faster

    If possible, please try installing XPsp3 and let me know if that fixe
    your problem. Thanks:

    --
    npage
    Posted via http://www.vistaheads.com

    My school district has same setup and problems as you.
    My school district has same setup and problems as you. Started happening
    after we installed NetOps on our labs and removed Altiris Vision 5.0 (curious
    if you have similar applications running.

    We have multiple labs, at multiple school sites on multiple hardware having
    the same explorer error as what is listed here. Some labs have SP2 and couple
    have SP3 (but both have same issue, so I don't think it's Service Pack
    related) Think it may be NetOps on my lab that messed it up, and we also run
    Deep Freeze on all these PC's to prevent changes by the students.

    What we've noticed so far is that if you login and manually run explorer.exe
    then logoff or reboot the pc it will work for that user, atleast it appears
    too. But if you change users to a new one that doens't have a profile on th
    pc, then it will do it again.

    We're currently checking login scripts to see if any of our policies or reg
    keys got corrupted. But we're still unsure.

    :

    We are also having problems with some PCs (around 5%) after installing XP SP3
    We are also having problems with some PCs (around 5%) after installing XP SP3
    and December 2008 updates.
    Most PCs are OK but some do not have explorer.exe running after restarting
    and logging in, manually starting explorer.exe via Windows Task Manager seems
    to fix it. There are also some other PCs where explorer.exe has 'hung' -
    killing the process and re-starting it seems to fix it.

    I'd like to find out what is causing this problem before deploying SP3 to
    the rest of our fleet, a few thousand more PCs.


    :

    I was having this same problem (on 3 separate machines), but found asolution
    I was having this same problem (on 3 separate machines), but found a
    solution that worked for me. Here's what I was running with:

    Windows XP Professional Version 2002 SP3
    Dell Optiplex 755 w/ Intel Core2 Duo
    Windows 2000 domain in mixed mode

    Explorer would stop launching correctly after connecting to the domain
    and rebooting a few times. It could still be launched manually through
    the Task Manager.

    For me, it turns out that the drivers for my Dell 1450 wireless USB
    adapter was causing the issues. There's a little blurb in the readme
    mentioning how the update is not recommended "on computers which have
    replaced the Microsoft Graphical Identification and Authentication
    (GINA) Logon screen for network logon." I didn't believe that had been
    modified, but it seemed suspicious. I hadn't even finished uninstalling
    the drivers and Explorer unhung and launched itself. It's worked fine
    since then.

    Here's the version of the driver: v.I8.1.50,CM2.03.17,DR3.3.34, A06
    It's packaged in self-extracting .exe labeled R114876.EXE

    Good luck! I hope this helps!


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    Anyone find a solution yet?
    I am seeing a dozen of these every month. I have some 4000 machines running the same XP SP2 image on six different HP models, yet just about every single instance happens on an HPD530. That's the only model that has a broadcom driver (10.62 from 9/07). But it has happened on a few others, including a Dell we were testing.

    All the machines use the same XP SP2 ghost image.
    All the machines get the same XP patches, but only critical ones.
    All the machines run the same logon and various other scripts.

    It does not happen every time.
    It has very rarely happened more than once on a machine. Of the duplicates, one was the very next reboot, which worked on the third. Another was a week later. So it does not seem like "rebooting" fixes anything, just that whatever is causing explorer not to load does not happen.

    There are NO ERRORS in the any of the logs.
    There are NO DIFFERENCES in the logs between when it works and when it fails. If left on, security events keep getting logged, system events get logged, up to the point where the user reboots.

    As Ian says, most of the time we can bring up task manager and run explorer manually, while other times it seems the only option is to power down.

    I've attempted to capture it with ProcMon, but because I can't recreate it, and it seems completely random, we haven't been able to get a capture.

    Using a procmon trace of a good login matched to the times on a bad login, it just seems like explorer doesn't load when it should. I wish I could get a trace of a bad machine but we just haven't been able to capture one.

    Because it happens on one model more than others, I suspect it's a timing issue with that specific NIC. There are no mapped drives, shared resources, or roaming profiles. There is security, antivirus and asset management software on the machines that do connect to servers, but it doesn't seem like any of these on their own are the problem. There's no real way to tell if uninstalling any of these fixes the issue, it's just too random and happens to too few machines to effectively tell.

    Anyone have any clues?

    Thanks, BlackAnt!
    Thanks, BlackAnt!

    I have 24 Dell laptops and 9 Dell desktops at work, all running XP Home
    (Home was not my choice). The laptops all refused to start explorer.exe
    and had to be started manually most, but not all, of the time. Wracking
    my brains for what could have been different, I didn't think of the
    wireless card (although I should have--the WLAN driver has caused
    endless trouble on a friend's Compaq laptop).

    Once I replaced the current driver with an older version, the explorer
    problem went away on my test computer. Hopefully it will never return
    and I can apply the solution to my whole flock of laptops.

    I tried about 8 different solutions, but looks like you have finally
    hit on the real one.

    Gratefully,

    Zeppelyn


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    I'm glad I could help!
    I'm glad I could help!


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    I had the same problem, so I checked the event viewer under application.
    I had the same problem, so I checked the event viewer under application.
    I noticed errors refering to domain enrollment.

    And the problem only appears once this certain user is logging in with
    the network cable connected.

    So what I did is disjoined the computer from domain and joined it again
    after the reboot.

    the problem was resolved... I hope this helps guys.


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    Explorer.exe does not load upon startup/login - More info
    You are required to be a member to post replies. After logging in or becoming a member, you will be redirected back to this page.



    Posted as a reply to:

    Explorer.exe does not load upon startup/login

    Windows XP Pro SP2 on Win2k3 domain.
    Since January's updates/patches, I have got 4 computers that sometimes will
    not load explorer.exe upon reboot or login. All you see is the wallpaper.
    It is intermittant, and there are no errors in any logs or popups. If you
    launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    (Run)", everything comes up as it should.
    This started on just 1 PC every couple of days, but is now on 4 and is
    happening at least once per day. Anyone else have this problem or know of a
    solution?

    EggHeadCafe - Software Developer Portal of Choice
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    My PC also sems to have this problem along with another problem.
    My PC also sems to have this problem along with another problem.

    1st problem is explorer does not start in normal mode. I tried doing it
    manually(via task manager) but nothing happens. Everything works great
    in Safe Mode.

    Problem #2 is when I do get explorer to work in normal mode, my
    keyboard acts weird. It works slower ad skips alot, meaning I have to
    keep pressing the same key several times to get it to work and it seems
    to happen on only certain keys and the space bar. It works perfectly
    fine in Safe Mode.


    As for problem #1 and you wondering how I get it to work sometimes,
    well, while it is starting up I click on the My Computer Icon while the
    PC is starting up and before everything has actually started up.

    After a while Explorer dissappears and I can then get it back manually
    with Task Manager.

    I am on a home network and this PC is running Windows XP Professional
    Version 2002 with SP3. The other PC is running Vista 64.


    Has anybody found a sure fire fix for Problem #1? I notice some people
    have had large networks with different fixes.

    My router is from TMobile and I never had any problem with it before. I
    recently had a virus(Vundo) and removed it but I am wondering if it still
    has some type of lingering effects on my PC.

    I will try the unhooking the network cable solution that was suggested
    and get back with you to see if that worked.


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    Re: Explorer.exe does not load upon startup/login
    ....






    I wonder if you are the kind of "member" Oren wanted to see? <EG>


    ---

    Re: Explorer.exe does not load upon startup/login
    Robert Aldwinckle;4630058 Wrote:

    Thanks for your help, I think it solved my PC problems. Where should I
    send the cash?


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    Re: Explorer.exe does not load upon startup/login
    tom3366;4640056 Wrote:

    I hope you get a quicker....well, not quicker but better response than
    I did.

    I tried logging on and then hitting th F8 key and then we asked I tried
    logging on to "Last time Windows was working" Or something like
    that....do not quite remember since it is been a while...maybe you have to
    be white to get a real reply around here but it helped solve the
    explorer probem but my IE ran very slow. I attribute that to CAISS,
    though.

    Anyhow, try restarting and as soon as you get anything on your screen,
    keep hitting the F8 key until you get black screen with a few options
    asking you where you ant to start and choose, "Last working"
    etc...something like that.

    Good Luck.

    Tell these people you are white and you will get more help that way.


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    Explorer.exe does not load upon startup/login : Quick Fix
    I had similar problem all of a sudden with an administrator account on a quite freshly installed Windows XP Pro x64 on a HP G62. I couldn't identify any specific cause for that problem...

    - Only with that account, others were fine
    - Taskbar and icons wouldn't show at startup (on every boot)
    - explorer.exe was visible in the task manager
    - manually starting explorer.exe didn't work
    - killing it and restarting it wouldn't help
    - login out and in again would finally make Windows Explorer work; but quite annoying to log in, out and in again!

    I've looked around for a few solutions on forums that didn't work for me. I finally figured out this quick fix that worked for me; hopefully it can help someone else...

    - Go to Control Panel > User Accounts > Change the way user log on and off
    - Toggle "Use the Welcome screen" then Apply
    - Reboot
    - Start over again

    (Note: I already had (and left) "Use Fast User Switching" disabled on my system)

    At the first reboot the taskbar showed fine, and at the second reboot all was back to normal for me.

    I guess the Welcome screehttp://www.eggheadcafe.com/graphics/submit.gifn setting were rewritten into the registry, fixing the issue.

    Please let others know if that worked for you!


    Submitted via EggHeadCafe - Software Developer Portal of Choice
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    Nicolas Binette, Jul 25, 2010
    #28
  9. (Sorry about the messy double posting, the website gave me a bit of a hard time!)



    Kir wrote:

    Explorer.exe does not load upon startup/login
    28-Feb-07

    Windows XP Pro SP2 on Win2k3 domain.
    Since January's updates/patches, I've got 4 computers that sometimes will
    not load explorer.exe upon reboot or login. All you see is the wallpaper.
    It is intermittant, and there are no errors in any logs or popups. If you
    launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    (Run)", everything comes up as it should.
    This started on just 1 PC every couple of days, but is now on 4 and is
    happening at least once per day. Anyone else have this problem or know of a
    solution?

    Previous Posts In This Thread:

    Explorer.exe does not load upon startup/login
    Windows XP Pro SP2 on Win2k3 domain.
    Since January's updates/patches, I've got 4 computers that sometimes will
    not load explorer.exe upon reboot or login. All you see is the wallpaper.
    It is intermittant, and there are no errors in any logs or popups. If you
    launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    (Run)", everything comes up as it should.
    This started on just 1 PC every couple of days, but is now on 4 and is
    happening at least once per day. Anyone else have this problem or know of a
    solution?

    Re: Explorer.exe does not load upon startup/login
    I do not have an answer for this, but I have been seeing the exact sam
    problem. It seems to be a growing issue. It also seems to happe
    sometimes and not others.

    Re: Explorer.exe does not load upon startup/login
    (cross-post added to XP General

    Any clues in Event Viewer

    BTW this is not the best newsgroup for diagnosing problems with your OS
    Cross-posting to XP General

    ---

    Thanks for cross-posting this Robert.
    Thanks for cross-posting this Robert
    I see that others are also experiencing this problem

    On one of the machines having the issue, I re-applied SP2.
    I have not had the Explorer.exe startup problem since doing so, but do get
    other various issues
    Because of this, I'm concerned I may have negated some recent security
    patches but WSUS reports that the computer is fully patched.



    :

    I observered this problem also here.
    I observered this problem also here. Your situation may be different, but
    here's what I found

    1. in the Application Event Log , the following entries each time the
    computer was restarted

    Source: MsiInstaller, Event ID: 11327, User:
    computer\SMSCliToknLocalAcct&, Description: Product: Sun Java2Runtime
    1.4.2_07 -- Error 1327. Invalid Drive: h:
    Source: MsiInstaller, Event ID: 11327, User:
    computer\SMSCliToknLocalAcct&, Description: Product: IBM eGatherer 3.19.
    Invalid Drive: h:

    2. in the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\ProfileList, I found the GUID for the user accounts
    SMSCliToknLocalAcct& and SMSCliSvcAcct& - the Value "ProfileImagePath"
    inside the key for the GUID has the corresponding user account nam
    e.g. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\ProfileList\S-1-5-21-2745678790-2165517387-3308722516-1026\ProfileImagePath
    has the content - %SystemDrive%\Documents and
    Settings\SMSCliSvcAcct&.WBCA29414.00

    3. in the registry, the key
    HKEY_USERS\GUID\Software\Microsoft\Windows\CurrentVersion\Explorer\User
    Shell Folders had the content "h:\Faavorites" for Favorites and (in one
    case) Persona
    e.g. for teh SMSCliSvcAcct& user account, the key
    HKEY_USERS\S-1-5-21-2745678790-2165517387-3308722516-1026\Software\Microsoft\Windows\CurrentVersion\Explorer\User
    Shell Folder
    had the value "Favorites" set to "h:\

    4. I changed the value of Favorites to %USERPROFILE%\Favorites for the two
    SMS related accounts and, for one of them, Personal from h:\ to
    %USERPROFILE%\My Documents.

    5. restarted the computer

    This seems to have cured the problem - I'll post again if the problem
    re-appears. I no longer get the Application Event Log entries (1 above) and
    explorer starts automatically at logon. I've tried logging on and off with
    different domain user accounts (both members of the local Administrators
    group and not) and explorer started each time. I've also done a couple of
    restarts then tested logon again with success.

    I don't know exactly why, but, independently of the problem with explorer
    not starting at logon, I've observed that some application installation
    packages give the "Invalid drive: h:\" error and stop working if the
    Favorites special folder (or somtimes the My Documents special folder) is
    redirected to a network drive. In our logon script we map the drive letter
    h to the user's "Home Directory", redirect My Documents to h:\ and redirect
    Favorites to h:\Favorites. So, we observe this installation package failure
    frequently. The cure is to temporarily redirect the My Documents and
    Favorites back to the corresponding folders in the local copy of the user's
    profile.

    I suspected that the SMS accounts acquired the settings for the User Shell
    Folders from the "Default User Profile" - I verified this in regedit by:

    1. click HKEY_USERS
    2. click File, Load Hive
    3. browse to c:\Documents and Settings\Default User
    4. select ntuser.dat; click Open
    5. key the name def
    6. navigate to
    HKEY_USERS\def\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell
    Folders
    7. observe the content of the Values Favorites and Personal

    --
    Bruce Sanderson MVP
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    It's perfectly useless to know the right answer to the wrong question.



    Thanks Bruce,There is nothing in the logs that would indicate anything failing
    Thanks Bruce,

    There is nothing in the logs that would indicate anything failing or even a
    hiccup.
    A user can be logged in just fine and when I log them off, and log on myself
    (or another user) the desktop never initializes. Start explorer manually,
    and you're off an running.

    We don't use SMS or home directories and very little is even installed from
    a network share that would cause the pointers that you're experiencing.

    I appreciate your information.
    Kirk

    :

    Well, the problem came back this morning, so the cure was not a cure!
    Well, the problem came back this morning, so the cure was not a cure!

    --
    Bruce Sanderson MVP
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    it is perfectly useless to know the right answer to the wrong question.

    Bruce,Have you double checked the value for 'Shell' under
    Bruce,

    Have you double checked the value for 'Shell' under
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon ?

    Have you tried setting 'AutoRestartShell' set to 1 under
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon ?

    Kevin

    Bruce Sanderson wrote:

    Re: Explorer.exe does not load upon startup/login


    Bruce,

    If poster OMG!! symptom is the same problem notice that it isn't even
    restricted to XP...

    Dave Patrick suggested rebuilding the user profile in that one.

    http://www.microsoft.com/communitie...&p=1&tid=06629212-66f0-42c0-854f-e8bce8ebaaca


    FYI

    Robert
    ---

    The problem is intermittent, it does not happen at every logon.
    The problem is intermittent, it does not happen at every logon. For
    example, when I first logged on this morning, explorer did not start, but
    after I restarted XP, explorer started automatically at logon, even after
    two subsequent logoff, logon sequences. Based on recent experience, I
    suspect the problem will come back again sometime in the near future.

    At this point in time:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\Winlogon\Shell is "explorer.exe"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\Winlogon\AutoRestartShell is 1 (DWORD).

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    Explorer failed to start automatically this morning,so the problem is still
    Explorer failed to start automatically this morning,so the problem is still
    present.

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    Re: Explorer.exe does not load upon startup/login
    How can you get diagnostics for something which happens so infrequently?

    Have you looked at using audit events?


    Good luck

    Robert
    ---

    Problem re-appeared this morning - frustrating that it is so intermittent and
    Problem re-appeared this morning - frustrating that it is so intermittent
    and so no obvious evidence of a cause.

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    Re: Explorer.exe does not load upon startup/login
    ....


    Bruce,


    It's time to be a trailblazer...




    <eg>

    Do you have a trace of a normal startup of explorer.exe?
    E.g. using RegMon and its Log Boot option.
    I don't think that ProcMon has an equivalent feature
    but if it does its trace (e.g. interleaved RegMon, FileMon
    and ProcExp) would be even better.

    (!) You might be able to get a good enough idea of what needs to happen
    simply by restarting explore.exe *after* a boot, in which case you *could*
    use ProcMon to do the tracing.

    Then you could use that to pick key registry and file accesses in that
    sequence to "audit". E.g. if you had two normally reliable audit events
    and only got one during the problem boot, you would have a better idea
    of *when* in the startup sequence (as reflected by your trace) the problem
    was happening. Etc.


    So, how exactly does auditing work? <eg>

    Hmm... setting the permissions seemed easy...

    <message source="regedit, Advanced Security Settings dialog">
    The current Audit policy for this computer does not have auditing turned on.
    ....use Local Computer Policy Editor to configure the audit policy locally
    on this computer.
    </message>

    <voice actor="Obi wan"> Use the Help... </voice> ; )

    Wow! That works. The Help opened up Local Security Settings dialog
    in the Security Options folder and allowed me easy access to enable:

    Audit: Audit the access of global system objects

    I hope that's the right policy. ; )

    We shall see. Assuming that the audit events are written in the Security log
    it looks as if a reboot may be needed to put the new policy into effect.


    Good luck

    Robert
    ---

    Bruce,I don't see anything for the past 4 months on this issue.
    Bruce,
    I don't see anything for the past 4 months on this issue. Has it been
    resolved? Did you find the root cause?

    I have (had) a friend with the same problem.. After several days of research
    I concluded no one knew what caused this or how to fix it so performed a
    system restore from the restore partitian (HP A622N 2.8ghz 512mb P4). I will
    keep in touch with him to see if it comes back.

    I applaud your patience in tracking this issue down.

    :

    Hello Bruce,I am experiencing the same issues, which seem to have happened
    Hello Bruce,

    I am experiencing the same issues, which seem to have happened after I
    recreated the Default Profile (roaming) this year in an attempt to
    clean it up. Now I get users (very) intermittently not auto-launching
    explorer... I also created new images on all of the computers, so that
    as well as the intermittent nature of the problem make it difficult to
    troubleshoot. Were you ever able to resolve the problem?

    Jeff


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    I'm glad to see that I am not the only one fighting this.
    I'm glad to see that I am not the only one fighting this. I guess I'll
    keep checking to see if someone solves it.


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    Re: Explorer.exe does not load upon startup/login
    You might have a long wait - this newsgroup is windowsupdates.

    Is there a connection?

    Antioch

    Hi All,Is everyone here experiencing the problem on a domain?
    Hi All,

    Is everyone here experiencing the problem on a domain? I am having this
    problem with our Lenovo T6x line of laptops when they are joined to the
    domain. Myself and some other engineers have traced this issue to being
    with the Scripts that go off at startup (or at least that's our best
    guess at this point). I am curious if everyone else is experiencing the
    problem on the domain because I've done some severe testing and found
    that before the machine is profiled to the domain, the issue NEVER
    happens. I did over 300 reboots of my T61 with a fresh image, with all
    updates, hotfixes, and drivers, and never once had the "explorer.exe
    not loading" issue happen. As soon as I joined it to the domain, the
    issue happened within 5 reboots, and then every ten or so reboots after
    that. The fact that it doesn't happen until it was joined to the domain
    was why I never saw the issue when I was building the image and didn't
    realize it was a problem.

    As part of my testing, I turned off all startup items and all drivers.
    However the problem still happened. I tried joining the default Lenovo
    image to the domain, and the problem also happened.

    Then I checked the startup procedures using Autoruns from
    systinternals. Explorer.exe (the shell) loads with the rest of the
    startup procedures. The only item that happens before this is execution
    of .vbs scripts passed down from Group Policy on the domain. I had the
    engineers take me out of my usual group on the domain and put me into a
    special group that does not have any scripts that run. I re-profiled
    with those group policies and BAM - the problem DISAPPEARED.

    I asked to be put back into a group with scripts and once agian, within
    ten reboots, the problem appeared.

    Thus I feel that this has something to do with a script problem on our
    domain, I wonder if everyone else's experience is similar. This issue
    is a major headache for our users and I've been trying to solve it for
    weeks. However I can't find any logged errors of scripts not running or
    anything else so I am stumped as to where the problem is occurring. I
    know that it doesn't happen when scripts aren't run, but I don't know
    what's wrong with our scripts. Our scripts do the same thing as listed
    in the first couple posts, they map network drives.

    I don't know if this information helps or complicates anything...


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    Re: Explorer.exe does not load upon startup/login
    Do you think a recent security/critical update caused this problem??
    Antioch

    Re: Explorer.exe does not load upon startup/login
    antioch;3315058 Wrote:

    No, I think that it is related to the hardware in the machine and the
    scripts that are running. We have several machines at our offices

    Desktops
    HP/Compaq 510
    HP/Compaq 53
    HP/Compaq 510
    HP/Compaq 570

    Laptops
    Toshiba Portege M400 Table
    Lenovo T6
    Lenovo T6
    Lenovo X61
    Lenovo X6
    IBM T4
    Dell XPS M133

    I have built the images for all of those machines. The images ar
    nearly identical, and are identical in terms of hotfixes and updates
    However, only the Lenovo T60, T61, and Dell XPS M1330 have this issue
    All other models have been tested and NEVER have the explorer.exe doe
    not load issue. This leads me to believe that it is not a hotfix o
    update

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    Re: Explorer.exe does not load upon startup/login

    Clippe


    Then I would suggest a more appropriate group - perhaps the hardware group -
    subscribe there

    news://msnews.microsoft.com/microsoft.public.windowsxp.hardwar

    I dont really understand your setup - perhaps a server site might help -
    look through the newsgroup list - you will know what sounds a better group

    Rgd
    Antioch

    I was having the same problem with on of my t60's and even after tworebuilds
    I was having the same problem with on of my t60's and even after tw
    rebuilds was seeing the same issue, we also do run a login script and
    was thinking it might be the issue, just for the heck of it I installe
    XPsp3 and it worked

    I was able to get 50 start-ups with absolutly no issues at all and i
    fact it looked like it was running faster

    If possible, please try installing XPsp3 and let me know if that fixe
    your problem. Thanks:

    --
    npage
    Posted via http://www.vistaheads.com

    My school district has same setup and problems as you.
    My school district has same setup and problems as you. Started happening
    after we installed NetOps on our labs and removed Altiris Vision 5.0 (curious
    if you have similar applications running.

    We have multiple labs, at multiple school sites on multiple hardware having
    the same explorer error as what is listed here. Some labs have SP2 and couple
    have SP3 (but both have same issue, so I don't think it's Service Pack
    related) Think it may be NetOps on my lab that messed it up, and we also run
    Deep Freeze on all these PC's to prevent changes by the students.

    What we've noticed so far is that if you login and manually run explorer.exe
    then logoff or reboot the pc it will work for that user, atleast it appears
    too. But if you change users to a new one that doens't have a profile on th
    pc, then it will do it again

    We're currently checking login scripts to see if any of our policies or reg
    keys got corrupted. But we're still unsure

    :

    We are also having problems with some PCs (around 5%) after installing XP SP3
    We are also having problems with some PCs (around 5%) after installing XP SP3
    and December 2008 updates
    Most PCs are OK but some do not have explorer.exe running after restarting
    and logging in, manually starting explorer.exe via Windows Task Manager seems
    to fix it. There are also some other PCs where explorer.exe has 'hung' -
    killing the process and re-starting it seems to fix it

    I'd like to find out what is causing this problem before deploying SP3 to
    the rest of our fleet, a few thousand more PCs

    :

    I was having this same problem (on 3 separate machines), but found asolution
    I was having this same problem (on 3 separate machines), but found
    solution that worked for me. Here's what I was running with

    Windows XP Professional Version 2002 SP
    Dell Optiplex 755 w/ Intel Core2 Du
    Windows 2000 domain in mixed mode

    Explorer would stop launching correctly after connecting to the domain
    and rebooting a few times. It could still be launched manually through
    the Task Manager.

    For me, it turns out that the drivers for my Dell 1450 wireless USB
    adapter was causing the issues. There's a little blurb in the readme
    mentioning how the update is not recommended "on computers which have
    replaced the Microsoft Graphical Identification and Authentication
    (GINA) Logon screen for network logon." I didn't believe that had been
    modified, but it seemed suspicious. I hadn't even finished uninstalling
    the drivers and Explorer unhung and launched itself. It's worked fine
    since then.

    Here's the version of the driver: v.I8.1.50,CM2.03.17,DR3.3.34, A06
    It's packaged in self-extracting .exe labeled R114876.EXE

    Good luck! I hope this helps!


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    Anyone find a solution yet?
    I am seeing a dozen of these every month. I have some 4000 machines running the same XP SP2 image on six different HP models, yet just about every single instance happens on an HPD530. That's the only model that has a broadcom driver (10.62 from 9/07). But it has happened on a few others, including a Dell we were testing.

    All the machines use the same XP SP2 ghost image.
    All the machines get the same XP patches, but only critical ones.
    All the machines run the same logon and various other scripts.

    It does not happen every time.
    It has very rarely happened more than once on a machine. Of the duplicates, one was the very next reboot, which worked on the third. Another was a week later. So it does not seem like "rebooting" fixes anything, just that whatever is causing explorer not to load does not happen.

    There are NO ERRORS in the any of the logs.
    There are NO DIFFERENCES in the logs between when it works and when it fails. If left on, security events keep getting logged, system events get logged, up to the point where the user reboots.

    As Ian says, most of the time we can bring up task manager and run explorer manually, while other times it seems the only option is to power down.

    I've attempted to capture it with ProcMon, but because I can't recreate it, and it seems completely random, we haven't been able to get a capture.

    Using a procmon trace of a good login matched to the times on a bad login, it just seems like explorer doesn't load when it should. I wish I could get a trace of a bad machine but we just haven't been able to capture one.

    Because it happens on one model more than others, I suspect it's a timing issue with that specific NIC. There are no mapped drives, shared resources, or roaming profiles. There is security, antivirus and asset management software on the machines that do connect to servers, but it doesn't seem like any of these on their own are the problem. There's no real way to tell if uninstalling any of these fixes the issue, it's just too random and happens to too few machines to effectively tell.

    Anyone have any clues?

    Thanks, BlackAnt!
    Thanks, BlackAnt!

    I have 24 Dell laptops and 9 Dell desktops at work, all running XP Home
    (Home was not my choice). The laptops all refused to start explorer.exe
    and had to be started manually most, but not all, of the time. Wracking
    my brains for what could have been different, I didn't think of the
    wireless card (although I should have--the WLAN driver has caused
    endless trouble on a friend's Compaq laptop).

    Once I replaced the current driver with an older version, the explorer
    problem went away on my test computer. Hopefully it will never return
    and I can apply the solution to my whole flock of laptops.

    I tried about 8 different solutions, but looks like you have finally
    hit on the real one.

    Gratefully,

    Zeppelyn


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    I'm glad I could help!
    I'm glad I could help!


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    I had the same problem, so I checked the event viewer under application.
    I had the same problem, so I checked the event viewer under application.
    I noticed errors refering to domain enrollment.

    And the problem only appears once this certain user is logging in with
    the network cable connected.

    So what I did is disjoined the computer from domain and joined it again
    after the reboot.

    the problem was resolved... I hope this helps guys.


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    Explorer.exe does not load upon startup/login - More info
    You are required to be a member to post replies. After logging in or becoming a member, you will be redirected back to this page.



    Posted as a reply to:

    Explorer.exe does not load upon startup/login

    Windows XP Pro SP2 on Win2k3 domain.
    Since January's updates/patches, I have got 4 computers that sometimes will
    not load explorer.exe upon reboot or login. All you see is the wallpaper.
    It is intermittant, and there are no errors in any logs or popups. If you
    launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    (Run)", everything comes up as it should.
    This started on just 1 PC every couple of days, but is now on 4 and is
    happening at least once per day. Anyone else have this problem or know of a
    solution?

    EggHeadCafe - Software Developer Portal of Choice
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    My PC also sems to have this problem along with another problem.
    My PC also sems to have this problem along with another problem.

    1st problem is explorer does not start in normal mode. I tried doing it
    manually(via task manager) but nothing happens. Everything works great
    in Safe Mode.

    Problem #2 is when I do get explorer to work in normal mode, my
    keyboard acts weird. It works slower ad skips alot, meaning I have to
    keep pressing the same key several times to get it to work and it seems
    to happen on only certain keys and the space bar. It works perfectly
    fine in Safe Mode.


    As for problem #1 and you wondering how I get it to work sometimes,
    well, while it is starting up I click on the My Computer Icon while the
    PC is starting up and before everything has actually started up.

    After a while Explorer dissappears and I can then get it back manually
    with Task Manager.

    I am on a home network and this PC is running Windows XP Professional
    Version 2002 with SP3. The other PC is running Vista 64.


    Has anybody found a sure fire fix for Problem #1? I notice some people
    have had large networks with different fixes.

    My router is from TMobile and I never had any problem with it before. I
    recently had a virus(Vundo) and removed it but I am wondering if it still
    has some type of lingering effects on my PC.

    I will try the unhooking the network cable solution that was suggested
    and get back with you to see if that worked.


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    Re: Explorer.exe does not load upon startup/login
    ....






    I wonder if you are the kind of "member" Oren wanted to see? <EG>


    ---

    Re: Explorer.exe does not load upon startup/login
    Robert Aldwinckle;4630058 Wrote:

    Thanks for your help, I think it solved my PC problems. Where should I
    send the cash?


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    Re: Explorer.exe does not load upon startup/login
    tom3366;4640056 Wrote:

    I hope you get a quicker....well, not quicker but better response than
    I did.

    I tried logging on and then hitting th F8 key and then we asked I tried
    logging on to "Last time Windows was working" Or something like
    that....do not quite remember since it is been a while...maybe you have to
    be white to get a real reply around here but it helped solve the
    explorer probem but my IE ran very slow. I attribute that to CAISS,
    though.

    Anyhow, try restarting and as soon as you get anything on your screen,
    keep hitting the F8 key until you get black screen with a few options
    asking you where you ant to start and choose, "Last working"
    etc...something like that.

    Good Luck.

    Tell these people you are white and you will get more help that way.


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    Explorer.exe does not load upon startup/login : Quick Fix
    I had similar problem all of a sudden with an administrator account on a quite freshly installed Windows XP Pro x64 on a HP G62. I couldn't identify any specific cause for that problem...

    - Only with that account, others were fine
    - Taskbar and icons wouldn't show at startup (on every boot)
    - explorer.exe was visible in the task manager
    - manually starting explorer.exe didn't work
    - killing it and restarting it wouldn't help
    - login out and in again would finally make Windows Explorer work; but quite annoying to log in, out and in again!

    I've looked around for a few solutions on forums that didn't work for me. I finally figured out this quick fix that worked for me; hopefully it can help someone else...

    - Go to Control Panel > User Accounts > Change the way user log on and off
    - Toggle "Use the Welcome screen" then Apply
    - Reboot
    - Start over again

    (Note: I already had (and left) "Use Fast User Switching" disabled on my system)

    At the first reboot the taskbar showed fine, and at the second reboot all was back to normal for me.

    I guess the Welcome screehttp://www.eggheadcafe.com/graphics/submit.gifn setting were rewritten into the registry, fixing the issue.

    Please let others know if that worked for you!

    Explorer.exe does not load upon startup/login : Quick Fix
    I had similar problem all of a sudden with an administrator account on a quite freshly installed Windows XP Pro x64 on a HP G62. I couldn't identify any specific cause for that problem...

    - Only with that account, others were fine
    - Taskbar and icons wouldn't show at startup (on every boot)
    - explorer.exe was visible in the task manager
    - manually starting explorer.exe didn't work
    - killing it and restarting it wouldn't help
    - login out and in again would finally make Windows Explorer work; but quite annoying to log in, out and in again!

    I've looked around for a few solutions on forums that didn't work for me. I finally figured out this quick fix that worked for me; hopefully it can help someone else...

    - Go to Control Panel > User Accounts > Change the way user log on and off
    - Toggle "Use the Welcome screen" then Apply
    - Reboot
    - Start over again

    (Note: I already had (and left) "Use Fast User Switching" disabled on my system)

    At the first reboot the taskbar showed fine, and at the second reboot all was back to normal for me.

    I guess the Welcome screehttp://www.eggheadcafe.com/graphics/submit.gifn setting were rewritten into the registry, fixing the issue.

    Please let others know if that worked for you!


    Submitted via EggHeadCafe - Software Developer Portal of Choice
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    Nicolas Binette, Jul 25, 2010
    #29
  10. Kirk

    P.A. Toot Guest

    Replying to a post from Feb 07? Egghead HoopleHead.

    : (Sorry about the messy double posting, the website gave me a bit of a hard
    time!)
    :
    :
    :
    : Kir wrote:
    :
    : Explorer.exe does not load upon startup/login
    : 28-Feb-07
    :
    : Windows XP Pro SP2 on Win2k3 domain.
    : Since January's updates/patches, I've got 4 computers that sometimes will
    : not load explorer.exe upon reboot or login. All you see is the wallpaper.
    : It is intermittant, and there are no errors in any logs or popups. If you
    : launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    : (Run)", everything comes up as it should.
    : This started on just 1 PC every couple of days, but is now on 4 and is
    : happening at least once per day. Anyone else have this problem or know of
    a
    : solution?
    :
    : Previous Posts In This Thread:
    :
    : On Wednesday, February 28, 2007 5:10 PM
    : Kir wrote:
    :
    : Explorer.exe does not load upon startup/login
    : Windows XP Pro SP2 on Win2k3 domain.
    : Since January's updates/patches, I've got 4 computers that sometimes will
    : not load explorer.exe upon reboot or login. All you see is the wallpaper.
    : It is intermittant, and there are no errors in any logs or popups. If you
    : launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    : (Run)", everything comes up as it should.
    : This started on just 1 PC every couple of days, but is now on 4 and is
    : happening at least once per day. Anyone else have this problem or know of
    a
    : solution?
    :
    : On Thursday, March 01, 2007 8:42 AM
    : matt.larso wrote:
    :
    : Re: Explorer.exe does not load upon startup/login
    : I do not have an answer for this, but I have been seeing the exact same
    : problem. It seems to be a growing issue. It also seems to happen
    : sometimes and not others.
    :
    : On Thursday, March 01, 2007 2:11 PM
    : Robert Aldwinckle wrote:
    :
    : Re: Explorer.exe does not load upon startup/login
    : (cross-post added to XP General)
    :
    :
    : Any clues in Event Viewer?
    :
    : BTW this is not the best newsgroup for diagnosing problems with your OS.
    : Cross-posting to XP General.
    :
    :
    : ---
    :
    : On Monday, March 05, 2007 10:39 AM
    : Kir wrote:
    :
    : Thanks for cross-posting this Robert.
    : Thanks for cross-posting this Robert.
    : I see that others are also experiencing this problem.
    :
    : On one of the machines having the issue, I re-applied SP2.
    : I have not had the Explorer.exe startup problem since doing so, but do get
    : other various issues.
    : Because of this, I'm concerned I may have negated some recent security
    : patches but WSUS reports that the computer is fully patched.
    :
    :
    :
    :
    :
    : "Robert Aldwinckle" wrote:
    :
    : On Thursday, March 22, 2007 11:31 AM
    : Bruce Sanderson wrote:
    :
    : I observered this problem also here.
    : I observered this problem also here. Your situation may be different, but
    : here's what I found:
    :
    : 1. in the Application Event Log , the following entries each time the
    : computer was restarted:
    :
    : Source: MsiInstaller, Event ID: 11327, User:
    : computer\SMSCliToknLocalAcct&, Description: Product: Sun Java2Runtime
    : 1.4.2_07 -- Error 1327. Invalid Drive: h:\
    : Source: MsiInstaller, Event ID: 11327, User:
    : computer\SMSCliToknLocalAcct&, Description: Product: IBM eGatherer 3.19.
    : Invalid Drive: h:\
    :
    : 2. in the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    : NT\CurrentVersion\ProfileList, I found the GUID for the user accounts:
    : SMSCliToknLocalAcct& and SMSCliSvcAcct& - the Value "ProfileImagePath"
    : inside the key for the GUID has the corresponding user account name
    : e.g. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    :
    NT\CurrentVersion\ProfileList\S-1-5-21-2745678790-2165517387-3308722516-1026\ProfileImagePath
    : has the content - %SystemDrive%\Documents and
    : Settings\SMSCliSvcAcct&.WBCA29414.001
    :
    : 3. in the registry, the key
    : HKEY_USERS\GUID\Software\Microsoft\Windows\CurrentVersion\Explorer\User
    : Shell Folders had the content "h:\Faavorites" for Favorites and (in one
    : case) Personal
    : e.g. for teh SMSCliSvcAcct& user account, the key:
    :
    HKEY_USERS\S-1-5-21-2745678790-2165517387-3308722516-1026\Software\Microsoft\Windows\CurrentVersion\Explorer\User
    : Shell Folders
    : had the value "Favorites" set to "h:\"
    :
    : 4. I changed the value of Favorites to %USERPROFILE%\Favorites for the two
    : SMS related accounts and, for one of them, Personal from h:\ to
    : %USERPROFILE%\My Documents.
    :
    : 5. restarted the computer
    :
    : This seems to have cured the problem - I'll post again if the problem
    : re-appears. I no longer get the Application Event Log entries (1 above)
    and
    : explorer starts automatically at logon. I've tried logging on and off
    with
    : different domain user accounts (both members of the local Administrators
    : group and not) and explorer started each time. I've also done a couple of
    : restarts then tested logon again with success.
    :
    : I don't know exactly why, but, independently of the problem with explorer
    : not starting at logon, I've observed that some application installation
    : packages give the "Invalid drive: h:\" error and stop working if the
    : Favorites special folder (or somtimes the My Documents special folder) is
    : redirected to a network drive. In our logon script we map the drive
    letter
    : h to the user's "Home Directory", redirect My Documents to h:\ and
    redirect
    : Favorites to h:\Favorites. So, we observe this installation package
    failure
    : frequently. The cure is to temporarily redirect the My Documents and
    : Favorites back to the corresponding folders in the local copy of the
    user's
    : profile.
    :
    : I suspected that the SMS accounts acquired the settings for the User Shell
    : Folders from the "Default User Profile" - I verified this in regedit by:
    :
    : 1. click HKEY_USERS
    : 2. click File, Load Hive
    : 3. browse to c:\Documents and Settings\Default User
    : 4. select ntuser.dat; click Open
    : 5. key the name def
    : 6. navigate to
    : HKEY_USERS\def\Software\Microsoft\Windows\CurrentVersion\Explorer\User
    Shell
    : Folders
    : 7. observe the content of the Values Favorites and Personal
    :
    : --
    : Bruce Sanderson MVP
    : http://members.shaw.ca/bsanders/
    : It's perfectly useless to know the right answer to the wrong question.
    :
    :
    : :
    : On Thursday, March 22, 2007 11:51 AM
    : Kir wrote:
    :
    : Thanks Bruce,There is nothing in the logs that would indicate anything
    failing
    : Thanks Bruce,
    :
    : There is nothing in the logs that would indicate anything failing or even
    a
    : hiccup.
    : A user can be logged in just fine and when I log them off, and log on
    myself
    : (or another user) the desktop never initializes. Start explorer manually,
    : and you're off an running.
    :
    : We don't use SMS or home directories and very little is even installed
    from
    : a network share that would cause the pointers that you're experiencing.
    :
    : I appreciate your information.
    : Kirk
    :
    : "Bruce Sanderson" wrote:
    :
    : On Monday, March 26, 2007 10:45 AM
    : Bruce Sanderson wrote:
    :
    : Well, the problem came back this morning, so the cure was not a cure!
    : Well, the problem came back this morning, so the cure was not a cure!
    :
    : --
    : Bruce Sanderson MVP
    : http://members.shaw.ca/bsanders/
    : it is perfectly useless to know the right answer to the wrong question.
    :
    : On Monday, March 26, 2007 10:50 AM
    : Kevin Murphy wrote:
    :
    : Bruce,Have you double checked the value for 'Shell' under
    : Bruce,
    :
    : Have you double checked the value for 'Shell' under
    : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon ?
    :
    : Have you tried setting 'AutoRestartShell' set to 1 under
    : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon ?
    :
    : Kevin
    :
    : Bruce Sanderson wrote:
    :
    : On Monday, March 26, 2007 2:38 PM
    : Robert Aldwinckle wrote:
    :
    : Re: Explorer.exe does not load upon startup/login
    : :
    :
    : Bruce,
    :
    : If poster OMG!! symptom is the same problem notice that it isn't even
    : restricted to XP...
    :
    : Dave Patrick suggested rebuilding the user profile in that one.
    :
    :
    http://www.microsoft.com/communitie...&p=1&tid=06629212-66f0-42c0-854f-e8bce8ebaaca
    :
    :
    : FYI
    :
    : Robert
    : ---
    :
    : On Wednesday, March 28, 2007 11:13 AM
    : Bruce Sanderson wrote:
    :
    : The problem is intermittent, it does not happen at every logon.
    : The problem is intermittent, it does not happen at every logon. For
    : example, when I first logged on this morning, explorer did not start, but
    : after I restarted XP, explorer started automatically at logon, even after
    : two subsequent logoff, logon sequences. Based on recent experience, I
    : suspect the problem will come back again sometime in the near future.
    :
    : At this point in time:
    : HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    : NT\CurrentVersion\Winlogon\Shell is "explorer.exe"
    :
    : HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    : NT\CurrentVersion\Winlogon\AutoRestartShell is 1 (DWORD).
    :
    : --
    : Bruce Sanderson MVP
    : http://members.shaw.ca/bsanders/
    : It's perfectly useless to know the right answer to the wrong question.
    :
    :
    : :
    : On Monday, April 23, 2007 11:33 AM
    : Bruce Sanderson wrote:
    :
    : Explorer failed to start automatically this morning,so the problem is
    still
    : Explorer failed to start automatically this morning,so the problem is
    still
    : present.
    :
    : --
    : Bruce Sanderson MVP
    : http://members.shaw.ca/bsanders/
    : It's perfectly useless to know the right answer to the wrong question.
    :
    :
    : :
    : On Monday, April 23, 2007 4:54 PM
    : Robert Aldwinckle wrote:
    :
    : Re: Explorer.exe does not load upon startup/login
    : How can you get diagnostics for something which happens so infrequently?
    :
    : Have you looked at using audit events?
    :
    :
    : Good luck
    :
    : Robert
    : ---
    :
    : On Thursday, April 26, 2007 11:50 AM
    : Bruce Sanderson wrote:
    :
    : Problem re-appeared this morning - frustrating that it is so intermittent
    and
    : Problem re-appeared this morning - frustrating that it is so intermittent
    : and so no obvious evidence of a cause.
    :
    : --
    : Bruce Sanderson MVP
    : http://members.shaw.ca/bsanders/
    : It's perfectly useless to know the right answer to the wrong question.
    :
    :
    : :
    : On Thursday, April 26, 2007 9:35 PM
    : Robert Aldwinckle wrote:
    :
    : Re: Explorer.exe does not load upon startup/login
    : ....
    :
    :
    : Bruce,
    :
    :
    : It's time to be a trailblazer...
    :
    :
    :
    :
    : <eg>
    :
    : Do you have a trace of a normal startup of explorer.exe?
    : E.g. using RegMon and its Log Boot option.
    : I don't think that ProcMon has an equivalent feature
    : but if it does its trace (e.g. interleaved RegMon, FileMon
    : and ProcExp) would be even better.
    :
    : (!) You might be able to get a good enough idea of what needs to happen
    : simply by restarting explore.exe *after* a boot, in which case you
    *could*
    : use ProcMon to do the tracing.
    :
    : Then you could use that to pick key registry and file accesses in that
    : sequence to "audit". E.g. if you had two normally reliable audit events
    : and only got one during the problem boot, you would have a better idea
    : of *when* in the startup sequence (as reflected by your trace) the problem
    : was happening. Etc.
    :
    :
    : So, how exactly does auditing work? <eg>
    :
    : Hmm... setting the permissions seemed easy...
    :
    : <message source="regedit, Advanced Security Settings dialog">
    : The current Audit policy for this computer does not have auditing turned
    on.
    : ....use Local Computer Policy Editor to configure the audit policy locally
    : on this computer.
    : </message>
    :
    : <voice actor="Obi wan"> Use the Help... </voice> ; )
    :
    : Wow! That works. The Help opened up Local Security Settings dialog
    : in the Security Options folder and allowed me easy access to enable:
    :
    : Audit: Audit the access of global system objects
    :
    : I hope that's the right policy. ; )
    :
    : We shall see. Assuming that the audit events are written in the Security
    log
    : it looks as if a reboot may be needed to put the new policy into effect.
    :
    :
    : Good luck
    :
    : Robert
    : ---
    :
    : On Monday, August 27, 2007 6:38 PM
    : Ron Myer wrote:
    :
    : Bruce,I don't see anything for the past 4 months on this issue.
    : Bruce,
    : I don't see anything for the past 4 months on this issue. Has it been
    : resolved? Did you find the root cause?
    :
    : I have (had) a friend with the same problem.. After several days of
    research
    : I concluded no one knew what caused this or how to fix it so performed a
    : system restore from the restore partitian (HP A622N 2.8ghz 512mb P4). I
    will
    : keep in touch with him to see if it comes back.
    :
    : I applaud your patience in tracking this issue down.
    :
    : "Bruce Sanderson" wrote:
    :
    : On Tuesday, September 11, 2007 3:51 PM
    : hoopsnerd wrote:
    :
    : Hello Bruce,I am experiencing the same issues, which seem to have happened
    : Hello Bruce,
    :
    : I am experiencing the same issues, which seem to have happened after I
    : recreated the Default Profile (roaming) this year in an attempt to
    : clean it up. Now I get users (very) intermittently not auto-launching
    : explorer... I also created new images on all of the computers, so that
    : as well as the intermittent nature of the problem make it difficult to
    : troubleshoot. Were you ever able to resolve the problem?
    :
    : Jeff
    :
    :
    : --
    : hoopsnerd
    : ------------------------------------------------------------------------
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    : View this thread: http://forums.techarena.in/showthread.php?t=694888
    :
    : http://forums.techarena.in
    :
    : On Friday, September 14, 2007 1:33 PM
    : jacnyva wrote:
    :
    : I'm glad to see that I am not the only one fighting this.
    : I'm glad to see that I am not the only one fighting this. I guess I'll
    : keep checking to see if someone solves it.
    :
    :
    : --
    : jacnyva
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    :
    : On Friday, September 14, 2007 6:17 PM
    : antioch wrote:
    :
    : Re: Explorer.exe does not load upon startup/login
    : You might have a long wait - this newsgroup is windowsupdates.
    :
    : Is there a connection?
    :
    : Antioch
    :
    : On Friday, November 16, 2007 11:16 AM
    : ppohio wrote:
    :
    : Hi All,Is everyone here experiencing the problem on a domain?
    : Hi All,
    :
    : Is everyone here experiencing the problem on a domain? I am having this
    : problem with our Lenovo T6x line of laptops when they are joined to the
    : domain. Myself and some other engineers have traced this issue to being
    : with the Scripts that go off at startup (or at least that's our best
    : guess at this point). I am curious if everyone else is experiencing the
    : problem on the domain because I've done some severe testing and found
    : that before the machine is profiled to the domain, the issue NEVER
    : happens. I did over 300 reboots of my T61 with a fresh image, with all
    : updates, hotfixes, and drivers, and never once had the "explorer.exe
    : not loading" issue happen. As soon as I joined it to the domain, the
    : issue happened within 5 reboots, and then every ten or so reboots after
    : that. The fact that it doesn't happen until it was joined to the domain
    : was why I never saw the issue when I was building the image and didn't
    : realize it was a problem.
    :
    : As part of my testing, I turned off all startup items and all drivers.
    : However the problem still happened. I tried joining the default Lenovo
    : image to the domain, and the problem also happened.
    :
    : Then I checked the startup procedures using Autoruns from
    : systinternals. Explorer.exe (the shell) loads with the rest of the
    : startup procedures. The only item that happens before this is execution
    : of .vbs scripts passed down from Group Policy on the domain. I had the
    : engineers take me out of my usual group on the domain and put me into a
    : special group that does not have any scripts that run. I re-profiled
    : with those group policies and BAM - the problem DISAPPEARED.
    :
    : I asked to be put back into a group with scripts and once agian, within
    : ten reboots, the problem appeared.
    :
    : Thus I feel that this has something to do with a script problem on our
    : domain, I wonder if everyone else's experience is similar. This issue
    : is a major headache for our users and I've been trying to solve it for
    : weeks. However I can't find any logged errors of scripts not running or
    : anything else so I am stumped as to where the problem is occurring. I
    : know that it doesn't happen when scripts aren't run, but I don't know
    : what's wrong with our scripts. Our scripts do the same thing as listed
    : in the first couple posts, they map network drives.
    :
    : I don't know if this information helps or complicates anything...
    :
    :
    : --
    : ppohio
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    :
    : On Friday, November 16, 2007 11:53 AM
    : antioch wrote:
    :
    : Re: Explorer.exe does not load upon startup/login
    : Do you think a recent security/critical update caused this problem??
    : Antioch
    :
    : On Friday, November 16, 2007 2:09 PM
    : ppohio wrote:
    :
    : Re: Explorer.exe does not load upon startup/login
    : antioch;3315058 Wrote:
    :
    : No, I think that it is related to the hardware in the machine and the
    : scripts that are running. We have several machines at our offices:
    :
    : Desktops:
    : HP/Compaq 510s
    : HP/Compaq 530
    : HP/Compaq 5100
    : HP/Compaq 5700
    :
    : Laptops:
    : Toshiba Portege M400 Tablet
    : Lenovo T61
    : Lenovo T60
    : Lenovo X61s
    : Lenovo X60
    : IBM T40
    : Dell XPS M1330
    :
    :
    : I have built the images for all of those machines. The images are
    : nearly identical, and are identical in terms of hotfixes and updates.
    : However, only the Lenovo T60, T61, and Dell XPS M1330 have this issue.
    : All other models have been tested and NEVER have the explorer.exe does
    : not load issue. This leads me to believe that it is not a hotfix or
    : update.
    :
    :
    : --
    : ppohio
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    :
    : On Friday, November 16, 2007 4:02 PM
    : antioch wrote:
    :
    : Re: Explorer.exe does not load upon startup/login
    : :
    :
    : Clipped
    :
    :
    :
    : Then I would suggest a more appropriate group - perhaps the hardware
    group -
    : subscribe there.
    :
    : news://msnews.microsoft.com/microsoft.public.windowsxp.hardware
    :
    : I dont really understand your setup - perhaps a server site might help -
    : look through the newsgroup list - you will know what sounds a better
    group.
    :
    : Rgds
    : Antioch
    :
    : On Thursday, June 19, 2008 9:27 AM
    : npage1 wrote:
    :
    : I was having the same problem with on of my t60's and even after
    tworebuilds
    : I was having the same problem with on of my t60's and even after two
    : rebuilds was seeing the same issue, we also do run a login script and I
    : was thinking it might be the issue, just for the heck of it I installed
    : XPsp3 and it worked!
    :
    : I was able to get 50 start-ups with absolutly no issues at all and in
    : fact it looked like it was running faster!
    :
    : If possible, please try installing XPsp3 and let me know if that fixes
    : your problem. Thanks:)
    :
    :
    : --
    : npage1
    : Posted via http://www.vistaheads.com
    :
    : On Thursday, August 14, 2008 1:35 PM
    : SudnDeat wrote:
    :
    : My school district has same setup and problems as you.
    : My school district has same setup and problems as you. Started happening
    : after we installed NetOps on our labs and removed Altiris Vision 5.0
    (curious
    : if you have similar applications running.)
    :
    : We have multiple labs, at multiple school sites on multiple hardware
    having
    : the same explorer error as what is listed here. Some labs have SP2 and
    couple
    : have SP3 (but both have same issue, so I don't think it's Service Pack
    : related) Think it may be NetOps on my lab that messed it up, and we also
    run
    : Deep Freeze on all these PC's to prevent changes by the students.
    :
    : What we've noticed so far is that if you login and manually run
    explorer.exe
    : then logoff or reboot the pc it will work for that user, atleast it
    appears
    : too. But if you change users to a new one that doens't have a profile on
    th
    : pc, then it will do it again.
    :
    : We're currently checking login scripts to see if any of our policies or
    reg
    : keys got corrupted. But we're still unsure.
    :
    : "Bruce Sanderson" wrote:
    :
    : On Friday, December 12, 2008 12:24 AM
    : Ian wrote:
    :
    : We are also having problems with some PCs (around 5%) after installing XP
    SP3
    : We are also having problems with some PCs (around 5%) after installing XP
    SP3
    : and December 2008 updates.
    : Most PCs are OK but some do not have explorer.exe running after restarting
    : and logging in, manually starting explorer.exe via Windows Task Manager
    seems
    : to fix it. There are also some other PCs where explorer.exe has 'hung' -
    : killing the process and re-starting it seems to fix it.
    :
    : I'd like to find out what is causing this problem before deploying SP3 to
    : the rest of our fleet, a few thousand more PCs.
    :
    :
    : "SudnDeath" wrote:
    :
    : On Saturday, January 24, 2009 6:14 PM
    : BlackAnt wrote:
    :
    : I was having this same problem (on 3 separate machines), but found
    asolution
    : I was having this same problem (on 3 separate machines), but found a
    : solution that worked for me. Here's what I was running with:
    :
    : Windows XP Professional Version 2002 SP3
    : Dell Optiplex 755 w/ Intel Core2 Duo
    : Windows 2000 domain in mixed mode
    :
    : Explorer would stop launching correctly after connecting to the domain
    : and rebooting a few times. It could still be launched manually through
    : the Task Manager.
    :
    : For me, it turns out that the drivers for my Dell 1450 wireless USB
    : adapter was causing the issues. There's a little blurb in the readme
    : mentioning how the update is not recommended "on computers which have
    : replaced the Microsoft Graphical Identification and Authentication
    : (GINA) Logon screen for network logon." I didn't believe that had been
    : modified, but it seemed suspicious. I hadn't even finished uninstalling
    : the drivers and Explorer unhung and launched itself. It's worked fine
    : since then.
    :
    : Here's the version of the driver: v.I8.1.50,CM2.03.17,DR3.3.34, A06
    : It's packaged in self-extracting .exe labeled R114876.EXE
    :
    : Good luck! I hope this helps!
    :
    :
    : --
    : BlackAnt
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    :
    : http://forums.techarena.in
    :
    : On Tuesday, January 27, 2009 2:45 PM
    : Tabo wrote:
    :
    : Anyone find a solution yet?
    : I am seeing a dozen of these every month. I have some 4000 machines
    running the same XP SP2 image on six different HP models, yet just about
    every single instance happens on an HPD530. That's the only model that has a
    broadcom driver (10.62 from 9/07). But it has happened on a few others,
    including a Dell we were testing.
    :
    : All the machines use the same XP SP2 ghost image.
    : All the machines get the same XP patches, but only critical ones.
    : All the machines run the same logon and various other scripts.
    :
    : It does not happen every time.
    : It has very rarely happened more than once on a machine. Of the
    duplicates, one was the very next reboot, which worked on the third. Another
    was a week later. So it does not seem like "rebooting" fixes anything, just
    that whatever is causing explorer not to load does not happen.
    :
    : There are NO ERRORS in the any of the logs.
    : There are NO DIFFERENCES in the logs between when it works and when it
    fails. If left on, security events keep getting logged, system events get
    logged, up to the point where the user reboots.
    :
    : As Ian says, most of the time we can bring up task manager and run
    explorer manually, while other times it seems the only option is to power
    down.
    :
    : I've attempted to capture it with ProcMon, but because I can't recreate
    it, and it seems completely random, we haven't been able to get a capture.
    :
    : Using a procmon trace of a good login matched to the times on a bad login,
    it just seems like explorer doesn't load when it should. I wish I could get
    a trace of a bad machine but we just haven't been able to capture one.
    :
    : Because it happens on one model more than others, I suspect it's a timing
    issue with that specific NIC. There are no mapped drives, shared resources,
    or roaming profiles. There is security, antivirus and asset management
    software on the machines that do connect to servers, but it doesn't seem
    like any of these on their own are the problem. There's no real way to tell
    if uninstalling any of these fixes the issue, it's just too random and
    happens to too few machines to effectively tell.
    :
    : Anyone have any clues?
    :
    : On Monday, March 16, 2009 8:38 PM
    : Zeppelyn wrote:
    :
    : Thanks, BlackAnt!
    : Thanks, BlackAnt!
    :
    : I have 24 Dell laptops and 9 Dell desktops at work, all running XP Home
    : (Home was not my choice). The laptops all refused to start explorer.exe
    : and had to be started manually most, but not all, of the time. Wracking
    : my brains for what could have been different, I didn't think of the
    : wireless card (although I should have--the WLAN driver has caused
    : endless trouble on a friend's Compaq laptop).
    :
    : Once I replaced the current driver with an older version, the explorer
    : problem went away on my test computer. Hopefully it will never return
    : and I can apply the solution to my whole flock of laptops.
    :
    : I tried about 8 different solutions, but looks like you have finally
    : hit on the real one.
    :
    : Gratefully,
    :
    : Zeppelyn
    :
    :
    : --
    : Zeppelyn
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    :
    : http://forums.techarena.in
    :
    : On Wednesday, March 18, 2009 9:09 PM
    : BlackAnt wrote:
    :
    : I'm glad I could help!
    : I'm glad I could help!
    :
    :
    : --
    : BlackAnt
    : ------------------------------------------------------------------------
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    :
    : http://forums.techarena.in
    :
    : On Tuesday, March 31, 2009 11:01 PM
    : Alexander's Mind wrote:
    :
    : I had the same problem, so I checked the event viewer under application.
    : I had the same problem, so I checked the event viewer under application.
    : I noticed errors refering to domain enrollment.
    :
    : And the problem only appears once this certain user is logging in with
    : the network cable connected.
    :
    : So what I did is disjoined the computer from domain and joined it again
    : after the reboot.
    :
    : the problem was resolved... I hope this helps guys.
    :
    :
    : --
    : Alexander's Mind
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    :
    : On Tuesday, September 15, 2009 4:28 AM
    : Oren B wrote:
    :
    : Explorer.exe does not load upon startup/login - More info
    : You are required to be a member to post replies. After logging in or
    becoming a member, you will be redirected back to this page.
    :
    :
    :
    : Posted as a reply to:
    :
    : Explorer.exe does not load upon startup/login
    :
    : Windows XP Pro SP2 on Win2k3 domain.
    : Since January's updates/patches, I have got 4 computers that sometimes
    will
    : not load explorer.exe upon reboot or login. All you see is the wallpaper.
    : It is intermittant, and there are no errors in any logs or popups. If you
    : launch Task Manager and start EXPLORER.EXE manually using "File, New Task
    : (Run)", everything comes up as it should.
    : This started on just 1 PC every couple of days, but is now on 4 and is
    : happening at least once per day. Anyone else have this problem or know of
    a
    : solution?
    :
    : EggHeadCafe - Software Developer Portal of Choice
    : WCF Workflow Services Using External Data Exchange
    :
    http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx
    :
    : On Saturday, September 26, 2009 8:39 PM
    : lilcholo wrote:
    :
    : My PC also sems to have this problem along with another problem.
    : My PC also sems to have this problem along with another problem.
    :
    : 1st problem is explorer does not start in normal mode. I tried doing it
    : manually(via task manager) but nothing happens. Everything works great
    : in Safe Mode.
    :
    : Problem #2 is when I do get explorer to work in normal mode, my
    : keyboard acts weird. It works slower ad skips alot, meaning I have to
    : keep pressing the same key several times to get it to work and it seems
    : to happen on only certain keys and the space bar. It works perfectly
    : fine in Safe Mode.
    :
    :
    : As for problem #1 and you wondering how I get it to work sometimes,
    : well, while it is starting up I click on the My Computer Icon while the
    : PC is starting up and before everything has actually started up.
    :
    : After a while Explorer dissappears and I can then get it back manually
    : with Task Manager.
    :
    : I am on a home network and this PC is running Windows XP Professional
    : Version 2002 with SP3. The other PC is running Vista 64.
    :
    :
    : Has anybody found a sure fire fix for Problem #1? I notice some people
    : have had large networks with different fixes.
    :
    : My router is from TMobile and I never had any problem with it before. I
    : recently had a virus(Vundo) and removed it but I am wondering if it still
    : has some type of lingering effects on my PC.
    :
    : I will try the unhooking the network cable solution that was suggested
    : and get back with you to see if that worked.
    :
    :
    : --
    : lilcholo
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    :
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    :
    : On Sunday, September 27, 2009 9:15 AM
    : Robert Aldwinckle wrote:
    :
    : Re: Explorer.exe does not load upon startup/login
    : ...
    :
    :
    :
    :
    :
    :
    : I wonder if you are the kind of "member" Oren wanted to see? <EG>
    :
    :
    : ---
    :
    : On Sunday, September 27, 2009 10:43 AM
    : lilcholo wrote:
    :
    : Re: Explorer.exe does not load upon startup/login
    : Robert Aldwinckle;4630058 Wrote:
    :
    : Thanks for your help, I think it solved my PC problems. Where should I
    : send the cash?
    :
    :
    : --
    : lilcholo
    : ------------------------------------------------------------------------
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    : View this thread: http://forums.techarena.in/windows-update/694888.htm
    :
    : http://forums.techarena.in
    :
    : On Tuesday, October 06, 2009 2:25 AM
    : lilcholo wrote:
    :
    : Re: Explorer.exe does not load upon startup/login
    : tom3366;4640056 Wrote:
    :
    : I hope you get a quicker....well, not quicker but better response than
    : I did.
    :
    : I tried logging on and then hitting th F8 key and then we asked I tried
    : logging on to "Last time Windows was working" Or something like
    : that....do not quite remember since it is been a while...maybe you have to
    : be white to get a real reply around here but it helped solve the
    : explorer probem but my IE ran very slow. I attribute that to CAISS,
    : though.
    :
    : Anyhow, try restarting and as soon as you get anything on your screen,
    : keep hitting the F8 key until you get black screen with a few options
    : asking you where you ant to start and choose, "Last working"
    : etc...something like that.
    :
    : Good Luck.
    :
    : Tell these people you are white and you will get more help that way.
    :
    :
    : --
    : lilcholo
    : ------------------------------------------------------------------------
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    :
    : http://forums.techarena.in
    :
    : On Sunday, July 25, 2010 1:16 PM
    : Nicolas Binette wrote:
    :
    : Explorer.exe does not load upon startup/login : Quick Fix
    : I had similar problem all of a sudden with an administrator account on a
    quite freshly installed Windows XP Pro x64 on a HP G62. I couldn't identify
    any specific cause for that problem...
    :
    : - Only with that account, others were fine
    : - Taskbar and icons wouldn't show at startup (on every boot)
    : - explorer.exe was visible in the task manager
    : - manually starting explorer.exe didn't work
    : - killing it and restarting it wouldn't help
    : - login out and in again would finally make Windows Explorer work; but
    quite annoying to log in, out and in again!
    :
    : I've looked around for a few solutions on forums that didn't work for me.
    I finally figured out this quick fix that worked for me; hopefully it can
    help someone else...
    :
    : - Go to Control Panel > User Accounts > Change the way user log on and off
    : - Toggle "Use the Welcome screen" then Apply
    : - Reboot
    : - Start over again
    :
    : (Note: I already had (and left) "Use Fast User Switching" disabled on my
    system)
    :
    : At the first reboot the taskbar showed fine, and at the second reboot all
    was back to normal for me.
    :
    : I guess the Welcome screehttp://www.eggheadcafe.com/graphics/submit.gifn
    setting were rewritten into the registry, fixing the issue.
    :
    : Please let others know if that worked for you!
    :
    : On Sunday, July 25, 2010 1:16 PM
    : Nicolas Binette wrote:
    :
    : Explorer.exe does not load upon startup/login : Quick Fix
    : I had similar problem all of a sudden with an administrator account on a
    quite freshly installed Windows XP Pro x64 on a HP G62. I couldn't identify
    any specific cause for that problem...
    :
    : - Only with that account, others were fine
    : - Taskbar and icons wouldn't show at startup (on every boot)
    : - explorer.exe was visible in the task manager
    : - manually starting explorer.exe didn't work
    : - killing it and restarting it wouldn't help
    : - login out and in again would finally make Windows Explorer work; but
    quite annoying to log in, out and in again!
    :
    : I've looked around for a few solutions on forums that didn't work for me.
    I finally figured out this quick fix that worked for me; hopefully it can
    help someone else...
    :
    : - Go to Control Panel > User Accounts > Change the way user log on and off
    : - Toggle "Use the Welcome screen" then Apply
    : - Reboot
    : - Start over again
    :
    : (Note: I already had (and left) "Use Fast User Switching" disabled on my
    system)
    :
    : At the first reboot the taskbar showed fine, and at the second reboot all
    was back to normal for me.
    :
    : I guess the Welcome screehttp://www.eggheadcafe.com/graphics/submit.gifn
    setting were rewritten into the registry, fixing the issue.
    :
    : Please let others know if that worked for you!
    :
    :
    : Submitted via EggHeadCafe - Software Developer Portal of Choice
    : BizTalk: Parallel Processing with Correlation
    :
    http://www.eggheadcafe.com/tutorial...alk-parallel-processing-with-correlation.aspx
     
    P.A. Toot, Jul 26, 2010
    #30
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