explorer.exe problem at logging off

Discussion in 'Windows Vista Performance' started by SBTaylor, Dec 21, 2007.

  1. SBTaylor

    SBTaylor Guest

    When logging off the following note appears: "explorer.exe This program is
    preventing you from logging off. The instruction at 0x02290f90 referenced
    memory at 0x00000000. The memory could not be written. Click on OK to
    terminate the program." When I do that, I can log off (well, it's really my
    daughter's account only that does this so far).

    Why is this happening and how can it be remedied? I've looked elsewhere and
    found no clues to solving it. Thanks!
     
    SBTaylor, Dec 21, 2007
    #1
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  2. Dear sbtaylor

    Have you got any anti-virus software like norton if you do then change the
    settings so it doesnt scan for anything before shutting down
    hope this works

    ravindra
     
    Ravindra Bhadti, Dec 22, 2007
    #2
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