Explorer stuck in endless loop?

Discussion in 'Windows Vista General Discussion' started by Mason, Jul 8, 2007.

  1. Mason

    Mason Guest

    Explorer stuck in an endless loop of ending task and restarting, hindering
    your ability to use your computer?

    Well, the problem lies with a piece of spyware that cleverly disguises
    itself as a component from windows.


    Boot your computer in normal mode. As soon as the explorer error happens
    the first time, press ctrl + alt + del and bring up the task manager. (or
    press ctrl + shift + esc)

    Go to the processes tab and END TASK on explorer.exe. If the dialogue says
    that explorer is restarting after you end task, press cancel to ensure
    explorer does not start back up. This will stabilize the system.

    Go to the application tab, and press new task. Type “C:†(without quotes)
    and click ok or press enter. When the window opens, press the word
    “computer†in the address bar.

    Click “uninstall or change a program†at the top, underneath the address bar.

    Arrange the programs however you feel best, but my suggestion would be by
    date and look around for the date nearest to the one on which you first
    noticed the problem.

    There will be a program called “Windows Safety/Security Alert†with a blank
    spot in the publisher column. That is the culprit. Double click it or
    select it and click uninstall.

    At the box that comes up, it will say “Your computer is about to restart,
    close all applications.†It will have an X in the top right corner and a
    close button in the bottom. CLICK NOTHING. Allow the computer to restart.

    If the problem was not resolved, try the above steps again, especially if
    there was an error the first time. If the program does not exist, look for
    anything to the affect with the word windows in the title and a blank

    There you have it, no more problems.

    **NOTE: This program usually comes bundled with another program called “Spy
    Locked.†This is a very tedious piece of spyware to remove and may require
    that you take the computer to a local computer repair center to have it
    removed, but you just saved yourself the trouble of reloading programs!**
    Mason, Jul 8, 2007
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  2. Mason

    Mick Murphy Guest

    A simpler solution is to install SpyBot Search & Destroy, get the updates for
    it, then run it.
    If it finds it, but can not delete it, don't let SpyBot use it own form of
    safe mode, run it again in Vista's safe mode.
    Mick Murphy, Jul 8, 2007
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  3. Mason

    Peter Foldes Guest

    From a post by Malke
    Do the preparatory steps here:


    Include scanning with David Lipman's Multi_AV and follow instructions to
    do all scans in Safe Mode.

    http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
    http://pcdid.com/Multi_AV.htm - download

    Then do the specific steps here:


    When all else fails, run HijackThis and post your log in one of the
    specialty forums listed at the first link above (not here, please).
    Peter Foldes, Jul 8, 2007
  4. Mason

    Mason Guest

    How is one to install spybot if explorer keeps restarting. This IS a simple
    solution. All it is is uninstalling ONE program. And I gave the steps to
    getting to the device manager without needing explorer to run...
    Mason, Jul 8, 2007
  5. Mason

    Mason Guest

    How is one to install spybot when Explorer doesn't work? The computer will
    continue to close spybot's window everytime windows explorer restarts.
    Mason, Jul 8, 2007
  6. Mason

    Mick Murphy Guest

    How can YOU do what you say if it is stuck in "your" endless loop?
    Wake up, boy
    Mick Murphy, Jul 9, 2007
  7. Mason

    Mason Guest

    Did YOU read what I posted at all? I gave the instructions to allow them to
    get to the uninstall panel WITHOUT it causing any errors. You wakeup.
    Mason, Jul 9, 2007
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