I have a Win2k3 server with an external U.S. Robotics 56K Fax Modem.\n\nSome faxes that are sent to us are received and sent through as expected.\nHowever a large amount give the Event ID 32092 with the message "The Fax\nservice failed to receive a fax. From: . CallerId: . To: <RECIPIENT REMOVED>.\nPages: 0. Device Name: U.S. Robotics 56K FAX EXT."\n\nOccasionally the sender's number is available: "The Fax service failed to\nreceive a fax. From: <SENDER'S NUMBER REMOVED>. CallerId: . To: SM Tankers.\nPages: 0. Device Name: U.S. Robotics 56K FAX EXT."\n\nThe only help I have found so far is from Microsoft's Knowledge Base "You\ncannot receive some faxes and Event ID 32091 and Event ID 32092 are logged on\nan SBS 2000-based computer" at\n[URL]http://support.microsoft.com/default.aspx?scid=kb;en-us;839501[/URL].\nThis suggests setting the modem's 'Rings before answering' setting to 2,\nwhich I have now done but the problem still exists.\n\nAny help on this would be gratefully received.