FAIL TO SEND FAX with windows fax and scan

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by aking_lee, Jun 6, 2008.

  1. aking_lee

    aking_lee Guest

    hi guys,i am here in the hope of getting someone help me out.
    the situation is:
    PURPOSE: to send fax from my laptop
    OS:vista sp1
    SOFTWARE:win fax and scan
    HARDWARE:think pad moden

    and i am sure i have connected with a CAPABLE phone wire

    the outcome: the document is pending by administrator.

    Ningbo ETDZ Huixing Trade Co.,Ltd.
    Add: 3F, No.198 Mayuan Road, Ningbo, CHINA.
    Zip Code: 315012
    SKYPE: aking_lee
    Tel: +86-574-87026614
    Fax: +86-574-87149207
    aking_lee, Jun 6, 2008
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  2. Post some actual information if you have a question. You posted none.
    Russ Valentine [MVP-Outlook], Jun 6, 2008
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  3. aking_lee

    aking_lee Guest

    maybe i shall try to expose the problem by explain my activity in
    detail,here it goes.

    1.the phone wire is switched from my under-using phone,and my telphone work
    well,so i believe it would be capable in the new place.

    2.i have checked the device manager, and found a modem name"thinpad modem".
    even i had open it's properties and inquried it,according to the information
    i googled, i am sure it's working type is "0,1"(there said to be 0,1,2 three

    3.i ran the windows fax and scan, chosed tools-accounts, and found this"fax
    moden/local fax(default)/connected/
    chosed tools-fax setting, and make sure
    think pad modem is selected.

    4.i tried to send a new fax
    to:987149207(9 means for a outlines or distance call)
    content:this is a test fax

    then i sent it and was informed
    "<987149207>/987149207/none/2008-6-6/pending/line unavailable/ /local

    ps:i also found my moden's communication port is COM3

    aking_lee, Jun 6, 2008
  4. I am sailing in same boat. I require help too.

    deepak.bholusaria, Jun 9, 2008
  5. Verify your modem is on the Vista HCL.
    Create a dialing rule correctly so that you can gain an outside line before
    the modem dials the number.
    Russ Valentine [MVP-Outlook], Jun 9, 2008
  6. Perhaps you could describe the sailing conditions on that boat, the rigging,
    what sails you've tried, what error flags are run up the mast and so forth.
    No two boats are quite the same. In short, please provide us some details
    to work with, thanks.

    Hal Hostetler, CPBE --
    Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX -- "When News breaks, we fix it!"
    KVOA Television, Tucson, AZ. NBC Channel 4
    Live at Hot Licks -
    Hal Hostetler [MVP P/I], Jun 18, 2008
  7. aking_lee

    Sinner Guest

    Are you on a PBX system at work? Non-analog phone lines can fry a modem.
    Sinner, Jun 19, 2008
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