Failed Fax

Discussion in 'General Windows Vista Discussion' started by jackowens, Sep 22, 2009.

  1. jackowens

    jackowens

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    Location:
    Porterville, California
    Dear Friends,

    My Laptop has the 64-bit version of Windows Vista Ultimate on it and, as a part of that OS, I have the <Widows Fax and Scan> utility.

    I tried using it with the following settings.

    Using the usual phone line cable, I connected the Laptop to a phone-jack in the baseboard of my home.

    I enabled the modem in the <Device Manager>.

    I bring up <Windows Fax and Scan>.

    I click on <New Fax>.

    In the <Menu Bar> I click on <Insert> and <File Attachment...>.

    I then select the document (that has been previously scanned and saved to the desktop as a .tif file) and it appears in the <Attach:> box of the <New Fax> window.

    I leave the <Cover Page:> and <Dialing rule:> boxes with <(None)> in them.

    In the <To:> box I put the fax number to receive the fax and click <Send>.

    When the send process is completed I receive the message that the fax has been sent successfully and I close out.

    The problem is that the fax machine receiving what I sent received a black rectangle; nothing legible.

    Any ideas as to what I did wrong?

    Regards to all from,

    John Owens
     
    jackowens, Sep 22, 2009
    #1
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