Failed Security Update for Windows XP (KB899589)

Discussion in 'Windows Update' started by simssk, Jun 19, 2008.

  1. simssk

    simssk Guest

    Having the same problem as many others on the forum. As requested by PA
    Bear, I'm starting an individual post.

    This update fails every time I have tried to install it via update page. I
    have followed all your links/suggestions on previous posts and nothing seems
    to work.

    I have Windows XP, Media Center Edition SP 3 installed, with no previous
    problems. I do not use automatic install updates as I like to know what is
    going on with my computer. However, I do use the update site to install the
    updates. I do not manually install them.

    When following info about this update, it is from 2005.

    If it's not necessary, then how do I get rid of the icon on the toolbar that
    says update needed?
     
    simssk, Jun 19, 2008
    #1
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  2. simssk

    Craig S Guest

    My computer setup matches yours - Found via Google the following explanation
    for the Error Code I copied for my 3 Install failures:

    0x8007F06B STATUS_SP_VERSION_GREATER
    Setup has detected that the Service Pack version of this system is
    newer than the update you are applying. There is no need to install
    this update.

    I Do Not Know How to tell "Auto Updates" (set to "Notify But Don't Install")
    that I Don't Need this Update. Keep checking the various Forums as somebody
    will solve this.
     
    Craig S, Jun 19, 2008
    #2
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  3. Between this and the error code details you supplied in the other thread
    when I challenged you, we may get a full symptom description from you yet.

    <eg>


    Robert
    ---
     
    Robert Aldwinckle, Jun 19, 2008
    #3
  4. simssk

    Dave S. Guest

    I'm having the exact same problem with my system. Running MCE2005 and
    having the same problems, just after the upgrade to SP3. Is anyone aware of
    a way to fix this issue. It seems the update was addressed in the SP3
    update, but nobody bothered to tell Windows Update (or MS Update) that it was
    resolved. I've tried both MS Update and Windows Update, and the download
    failes with each. I went directly to the KB to download the update as a
    standalone, and I got the same response as stated above, "0x8007F06B
    STATUS_SP_VERSION_GREATER
    Setup has detected that the Service Pack version of this system is
    newer than the update you are applying. There is no need to install
    this update."

    Any assistance would be appreciated.

    David.
     
    Dave S., Jun 19, 2008
    #4
  5. simssk

    Norm Guest

    Same problem here on my Windows Media Center XP. Who's checking this stuff
    for errors before it gets rolled out to the public?
     
    Norm, Jun 19, 2008
    #5
  6. simssk

    Phil S Guest

    I am in the same boat with you Norm! I decided to sign onto this thread in
    the hope that a fix might be found.
     
    Phil S, Jun 19, 2008
    #6
  7. simssk

    Kryptik Guest

    I hear ya simssk, That little icon will drive ya nuts. I have tried 4 times
    to get the update and just now found this thread that says it isn't
    important. At least I now know that much now. I seriously hope someone
    figures out how to get windows update to "overlook" this update..... SOON!
     
    Kryptik, Jun 19, 2008
    #7
  8. simssk

    vcrsteve Guest

     
    vcrsteve, Jun 19, 2008
    #8
  9. simssk

    vcrsteve Guest

    Select the Install icon in the toolbar-
    Then select custom install and Deselect the update -
    Hit close and the update request should not show up again until you "Restore
    Hidden Updates" at the Microsoft Update Site.
     
    vcrsteve, Jun 19, 2008
    #9
  10. Yup, I tried that, but the button was greyed out for some reason. So I could
    not select it to hide it from auto updates.

    Ivan
     
    PrairieSpirit, Jun 19, 2008
    #10
  11. simssk

    Dave S. Guest

    Have now switched back to MS Update, ran it, and it still gives me the option
    to install. However, I am not getting the little "update" icon on my
    taskbar, even though I see it in MS Update.

    Strange that I found this site today, after I installed SP3, but I'm sure
    that others must have had this problem immediately upon updating to SP3,
    which has been out for a little while. All the posts here are from today.
    Are there other posts somewhere in the MS or MS Technet site?

    Thanks.

    David.
     
    Dave S., Jun 20, 2008
    #11
  12. simssk

    simssk Guest

    Thanks Steve. That worked like a gem.


     
    simssk, Jun 20, 2008
    #12
  13. simssk

    Phil S Guest

    Wow! After following that advice, I now have a big red warning telling me
    that I've hidden an important critical update. It's worse than the original
    problem!

    I think we need to wait until the cure is found.
     
    Phil S, Jun 20, 2008
    #13
  14. Thank you.

    I have a sneaking suspicion that the problem is on Micrsoft's end. The best
    thing to do would be to open a free support incident on this (at least so MS
    knows someone else is experiencing this):

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB899589).

    Since there's no WAY you need this update with SP3 installed, you can do the
    following:

    1. Stop the Automatic Updates service:

    Start > Run > (type in) services.msc > [OK]
    Double-click Automatic Updates > Click on Stop
    (Stopping the service will take a moment)

    2. Delete the contents of the Download folder:

    Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
    Open the Download folder and delete its contents
    Close the window.

    3. Go to Windows Update website > Select CUSTOM and allow the scan to
    complete > Uncheck/deselect KB899589 and hide it ("Don't show me this update
    again").

    4. Start the Automatic Updates service:

    Start > Run > (type in) services.msc > [OK]
    Double-click Automatic Updates > Click on Start
    (Starting the service will take a moment)
     
    PA Bear [MS MVP], Jun 20, 2008
    #14
  15. simssk

    Vic Guest

    If this is KB899589 Microsoft pulled this from Windows Up date. It should
    have not been shown for systems on SP 3. Sp3 has a newer version in It and it
    will not install this update. If you had it hidden it will no longer show as
    not installed.
     
    Vic, Jun 21, 2008
    #15
  16. simssk

    Phil S Guest

    You are correct Vic. However, I now have 18 "failed to install" entries in
    my Update History file. I suppose this is a testiment to Microsoft beta
    testing their updates on the public at large. It just adds additional proof
    to the advice to reject new updates from Microsoft until a week or two has
    passed.
     
    Phil S, Jun 22, 2008
    #16
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