Failed Updates

Discussion in 'Windows Update' started by Allen, Jun 26, 2010.

  1. Allen

    Allen Guest

    Usually when I try to install updates, a message will appear indicating that
    the process has failed. When I allow Windows to automatically install
    updates, however, my Internet connection fails and I then have to do a system
    restore to remove the updates so that I can use the Internet again. Can you
    please help me with this, as I do want to be able to update my computer with
    programs and anti-virus updates without losing my Internet connection each
    time? Thanks. Allen
     
    Allen, Jun 26, 2010
    #1
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  2. • Which version of the Windows operating system am I running?
    http://windows.microsoft.com/en-us/...-of-the-windows-operating-system-am-i-running

    • Is my PC running the 32-bit or 64-bit version of Windows?
    http://windows.microsoft.com/en-us/windows7/find-out-32-or-64-bit

    Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
    Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
    newsgroup. Please do so in your next reply.

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?
     
    PA Bear [MS MVP], Jun 26, 2010
    #2
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