failure - security options logon process has failed to create dial

Discussion in 'Windows Vista Performance' started by jlk, Jan 28, 2008.

  1. jlk

    jlk Guest

    On a daily basis, my computer slows to a crawl. Control Atl delete yields,
    after a long black screen, “failure - security options†“logon process has
    failed to create the security options dialog.â€Have run complete checkdisk and
    hard drive tests and everything comes up okay. No events shown in event
    viewer. I see postings of this problem all over the internet but no
    solutions. Anyone at Microsoft have an idea?
     
    jlk, Jan 28, 2008
    #1
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  2. jlk

    Heather1995 Guest

    I've had the same problem, and mine even begins when I first turn the
    computer on. It boots up VERY slowly, and when I try to open internet
    explorer, or any other programs that I have on my computer they either won't
    open, or after a couple of minutes they lock up and say "Not Responding".
    When I ctrl-alt-del the same thing happens...black screen and then the same
    error message. After extensive research on the web, with suggestions such as
    replacing your entire hard drive (and since I got my computer a month ago,
    definitely not feasible), I found a suggestion that actually worked for me.
    I had an antivirus software installed which included spyware software, and
    then I also added another spyware software as well, figuring that what one
    didn't catch, another would. Apparently there is some sort of software
    conflict in having both these programs together, even if they don't run at
    the same time. I uninstalled the second spyware program, rebooted, and now
    my computer is as fast as it was the first day I got it, and the cntl-alt-del
    works normally.
     
    Heather1995, Jan 31, 2008
    #2
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  3. jlk

    jlk Guest

    Thanks for the suggestion. I run only Trend Micro Internet Security and never
    have used another virus/spyware program. (I turned off Microsoft's security.)
    Symantec came on the computer, but I removed it right away. Following up on
    your suggestion, I cleaned my registry and then manually removed any mention
    of Symantec or Norton. (They never remove cleanly.) I'll let you know if it
    continues to happen. I hope this does it!
     
    jlk, Jan 31, 2008
    #3
  4. jlk

    Heather1995 Guest

    Yes, do let me know if that works. With all the postings on the internet of
    people that are having this problem and virtually no solutions listed by
    anyone (including Microsoft), I'm curious about this.
     
    Heather1995, Jan 31, 2008
    #4
  5. jlk

    jlk Guest

    Unfortunately, that did not solve the problem. But I've discovered that it
    happens when vista backup (set to backup to an external western digital
    mybook drive) comes on automatically, and I happen to start a progam. The
    program then crashes, the physical ram gauge spikes to 99% and gets stuck
    there, and everything slows to a crawl. Control ALT Delete will then
    (evenually) cause the logon error message. Then, unplugging the external
    drive will eventually get the physical ram gauge to go down (to about 15%)
    and the machine's performance will improve but not come back to normal. Only
    rebooting makes it useable again. For now, I'm going to disable automatic
    vista backup and see what happens.
     
    jlk, Feb 1, 2008
    #5
  6. jlk

    lostonion Guest

    I down loaded spyware doctor 5.5 with antivirus, took off AVG
    and installed and ran the new one. Found a few things but nothing bad.
    Searching on the internet proved that no one really has a clue.

    Except for the posts on bad hard drives. I have two 500gigs a maxtor as
    drive 1 and WD as drive 2 downloaded and ran tests, S.M.A.R.T was fine on all
    drives. Drive tests also tested good except for one small problem. My SATA
    cable was causing an error. I changed the cable and so far all is well
    almost 24 hours with out a slowdown or error.

    Off all the posts I have read none had suggested changing the HD cable.
     
    lostonion, Feb 8, 2008
    #6
  7. jlk

    Jim Guest

    Now I've got it too on a new laptop. I believe at time(s) of occurrence, I’m
    “pushing†the laptop with multiple screens and clicking faster than it wants
    to react and then…

    The open screen hazes over to opaque whitish colour accompanied with
    non-operational keys and mouse, then the screen goes black, the mouse cursor
    is visible and movable but I cannot right click and get any anything to
    happen. The keyboard does not produce
    anything except an alt-ctrl-del which brings up a dialog box…

    Titled: Login process has failed to create the security options dialog
    with a dialog message of: Failure - Security Options
    Only steps I can get to work to proceed:
    Shut down (hard/improper via OFF button) and then restart in SAFE mode; wait
    to load software completely, then restart in normal mode.
    It’s happened a few items with multiple web pages open, with me trying to
    download faster than I’m allowed. Also, it’s occurred in MS Outlook with
    perhaps 4 messages open and trying to attach a file to a response. File was
    a single page MSWord in .rtf format, text only.
    It’s not consistent. Google search with key words from error message show
    this is not just a Toshiba issue.

    C'mon MS, this shouldn't be happening. Somebody help us. Jim
     
    Jim, Mar 6, 2008
    #7
  8. jlk

    Tony274 Guest

     
    Tony274, Mar 21, 2008
    #8
  9. jlk

    Kingmob08 Guest

    This last post describes exactly what I was experiencing. The same
    opaque windows, the same lockup and the same black screen before getting
    the error message. The last resort being holding the on/off button down
    and rebooting.

    Now I'm having problems loading up in safe mode and if it turns out
    that the repeated on/off button shutdowns have damaged my HD I will be
    pursuing this with Microsoft.

    I'm at a complete loss. Any further help/updates?

    Thanks.
     
    Kingmob08, Apr 20, 2008
    #9
  10. jlk

    scousePete Guest

    I've been getting the same error - this was after installing SP1 the other
    week. Has anyone found a fix for this yet? Or has Microsoft released a patch?
     
    scousePete, May 13, 2008
    #10
  11. jlk

    LFF Guest

    I'm having this same problem also. I recently installed SP1 and after
    letting the automatic updating install updates last night, I keep
    getting this error. I've had to manually turn off the computer about 6
    times this morning.
     
    LFF, May 14, 2008
    #11
  12. jlk

    cozybebe Guest

    I'm having the same problem as you mention here. it is driving me completely
    insane, as I use my computer as many of you, to work.
    it seems several times a day, my computer freezes, usually when I'm using
    Outlook and windows Explorer, the windows appear whiter, then they don't
    respond at all.
    And when I push control alt del because I can't use the computer anymore,
    this message appears:
    "logon process has failed to create the security options dialog, Failure-
    Security Options"
    The only way to use my computer again is to push the ON button, probably
    damaging my hard drive.
    This is very annoying to me, and I see through google, that many people have
    the same problem, and not a solution at all.
    Microsoft, please give asolution!
    I have a HP Pavilion dv 900o but I see another brands have the same problem,
    such as Toshiba and DELL users.
     
    cozybebe, May 26, 2008
    #12
  13. jlk

    BRRNESE Guest

    I have been having the same problems for two weeks - random freezes multiple
    times per day - rarely if I was actively working - but it would freeze 100%
    of the time if I left the computer for even a short while. After several
    hours on the phone with Microsoft on May 18th and since then running all
    sorts of diagnostic tests that showed no problems with the hard drive or
    memory I decided to replace my hard drive since I wanted a larger one anyway
    - so I cloned the old one to a new drive and since operating with only the
    new drive my problems seem to be resolved and I have not experienced any
    freezes or locking up.

    Hope this is helpful.

    Kathie Meier
     
    BRRNESE, Jun 1, 2008
    #13
  14. christian.heiligmann, Jun 10, 2008
    #14
  15. jlk

    Linedanger Guest

    My problem is the exact same.
    Every time I install SP1 to Vista home premium.
    First time was a few months ago when SP1 was offered. The update took ages
    and then the problem started. After giving up trying to find a fix, I
    uninstalled SP1 and everything was fine again. I did the same a few weeks
    later and finished up uninstalling SP1 again..
    2 days ago I installed SP1 and hey presto, it worked, and my PC even seemeed
    faster. Although I was using it mainly for the internet.
    However, this morning I started it up, and the freezing problem has
    returned. I even let it slowly go through my commands and I nearly got it to
    restart itself, but I had to press/hold the start button after an hour of
    waiting. I had been running word 2007 and media player when it froze.
    It happened on about 3 restarts, but on the fourth time it seems okay (it is
    running now) I have only used the net to try and find a solution, but there
    still doesn't appear to be one. I had hoped that 3 months on from the first
    freeze, that microsoft would have a fix, but I can't find one.
    So I may give up soon and go back to my system restore or deinstall SP1.
    Don't remember which I did before.
    I will search the net for solution for a while before I give in.
     
    Linedanger, Jun 22, 2008
    #15
  16. jlk

    markp Guest

    I just hit this as well. I'm on Ultimate 64. I let it run its course for a
    good ten min finally hitting CAD... still nothing for a good 5 min... HD
    getting hammered the entire time. Finally said dialog. Hit okay, more
    unresponsiveness. Power off. My first big Vista crash. :(
     
    markp, Jul 7, 2008
    #16
  17. I am yet another person with this problem, only mine started within weeks of
    getting my computer; however within the first few months it only occured on
    rare occasions so I had just (wrongly?) assumed that there had been some
    issue with something I was doing. I have followed advice on forums as to how
    to get rid of it, from changing AV programs to uninstalling and reinstalling
    software to mucking around with the HD and nada.

    Some unpleasant side effects of these crashes are that now Windows Security
    Centre doesn't always recognise my antivirus and often when I'll restart
    after a crash my firewall is down, amongst other bugs with programs that had
    been open at the time (settings or content wiped etc). I'll also find that
    upon restarting the computer I have to leave it for anywhere up to twenty
    minutes before it gets to the login screen; I'll just have a screen with a
    blinking cursor after the initial Dell splash screen. Only thing I've found
    is that sometimes getting up and leaving it for half an hour lets it get back
    to where it was. And sometimes not. Either way, it's very very frustrating
    and whenever I have called help lines nothing has been resolved.

    Please help, Microsoft :S
     
    pharmacopaeia, Jul 8, 2008
    #17
  18. jlk

    markp Guest

    In reply to my own post, I *think* my crash was a direct result of an errant
    program (not an AV checker, BTW) consuming all system memory until the
    machine was dead. Gets me thinking there must be some way of protecting
    against this kind of application failure in the OS... like maybe the OS
    detecting the end is near and throwing up a warning dialog... "are you sure
    you want to let this program make your session die a horrible death quite
    possibly resulting in loss of data?"
     
    markp, Jul 8, 2008
    #18
  19. jlk

    timbo007 Guest

    Its possible that this is a hardware issue due to intel drivers, I foun
    this link while searching on behalf of a client 'Intel® Matrix Storag
    Manager - Intel® Matrix Storage Manager support
    (http://support.intel.com/support/chipsets/imsm/) also from othe
    threads i've read seems that replacing the hdd with a completel
    different one has fixed errors. However thats not a very good option fo
    most people so before doing that; if you are using sata hdds & dvdrom
    you can try moving the dvdrom/cdrom to another sata port, like if its i
    port 3 try 5 if you have one. same goes with the HDD, also tr
    unplugging any extra hdds external/internal ones not used to try an
    isolate the problem.. please let me know if this has helped anyone
     
    timbo007, Jul 13, 2008
    #19
  20. For what its worth my "Failure Security Options" problem seemed t
    coincide with installing SP1 for Vista. I got along OK without it befor
    so I got in to safe mode and deinstalled it and everything so far (
    start ups later) seems OK. I'll blieve I've finally solved it when it'
    been alright for a couple of weeks
     
    peteratbromsgrove, Oct 28, 2008
    #20
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