Failure to find DVD burner on wakeup from sleep or hibernation

Discussion in 'Windows Vista Hardware' started by wayneP, Dec 18, 2008.

  1. wayneP

    wayneP Guest

    I've checked the event log and it seems that every time this happens there
    is an Event ID 15 cdrom entry. I've done some searching on the web but I
    don't find a solution.

    If I restart the computer the DVD burner shows up and works. This drive has
    had a problem with the tray opening. If there is no media in the drive we
    have to hit the tray open button several times, but if there is media in the
    drive a single hit of the button will open the tray and auto eject of media
    seems to work. The drive performs read/write functions normally once the
    media can be inserted.

    This is a Vista/ SP1 machine with all the upgrades from MS, but the opening
    problem existed when the machine had previous OS , including XP, installed.
    The OS has always been upgraded via a clean install.

    Has anyone solved a similar problem or can point me in the right direction
    for a solution?

    TIA,

    Wayne
     
    wayneP, Dec 18, 2008
    #1
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  2. wayneP

    Chuck Guest

    I'd check for a BIOS update. Also, some BIOS versions (older ones) had
    settable USB options that might cause this sort of behavior. There also were
    a few now older DVD drives that needed a firmware update to correctly handle
    door operation, etc.
     
    Chuck, Dec 19, 2008
    #2
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