Family Discount Ordering Trouble (Resolution)

Discussion in 'Windows Vista General Discussion' started by Jane C, Feb 2, 2007.

  1. Jane C

    Jane C Guest

    Copying this here for information.

    ---- Original Message -----
    From: Doug Hite (MSFT)
    Sent: Friday, February 02, 2007 10:59 AM
    Subject: Re: Family Discount Ordering Trouble (Resolution)

    Hi Eveyrone. I finally got an answer. From what I have been told:

    The Vista Family Discount (VFD) team has found the problem with the product
    keys. Turns out they are not Vista Keys. The VFD team is working on a fix
    and will email out new keys to everyone with in 4-5 days.

    If your key does not work; odds are its one of the bad ones. If you do not
    hear back from the VFD team with a new key next week; I would send them an
    email or call:

    Phone: 1-800-835-0663

    I hope this helps!
    Thanks and sorry for any issues...
    Jane C, Feb 2, 2007
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  2. Jane C

    VinceJ Guest

    Good to hear/read, I've racking my brain these past 2 days regarding this.
    VinceJ, Feb 2, 2007
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  3. Jane C

    gmsiii Guest

    FYI: I have received a new set of keys via email.

    gmsiii, Feb 3, 2007
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