Fatal Error installing HP Printer

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by bsharp11, Jan 12, 2009.

  1. bsharp11

    bsharp11 Guest

    If anyone can help it would be greatly appreciated. Running Vista Hom
    Basic and tryin to install an HO Officejet Pro L7580. Have tried th
    installation CD for Vista and the HP online download. Either way i ge
    to 94% complete and get a Fatal Error message. The install reverses an
    removes the files then restarts the computer. Spent several hours o
    phone with HP and got no where. They sent me to Toshiba and they wante
    me to do a system restore which I am not inclined to do to simpl
    install a printer
    At this point i am stuck. I have the printer working on another lapto
    running XP with no problem
    The installation creates an error log that has this in the detail

    Now Launching+X:\hpzwrp01.exe -m dpinstxml_vista -1XXX -
    X:\hpwins05.dat-Validate No dat-Validate No =Application did not retur
    ERROR_SUCCESS. Returned 0x643 Exit Code=160

    Please help!!!
     
    bsharp11, Jan 12, 2009
    #1
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  2. A System Restore just takes you back a couple of days to (hopefully) when
    the notebook worked corrected. It's a System RECOVERY or System REPAIR that
    takes you all the way back to when the hard-drive left their facilities.
     
    Cari \(MS-MVP\), Jan 15, 2009
    #2
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