Fax and Scan

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Stang Cobra 04, Dec 8, 2007.

  1. When I had a computer meltdown, I upgraded from XP to a computer with Vista
    Home Premium edition. I spent the extra money only to lose an important
    feature, the ability to send faxes and to scan with my HP All-in-one psc
    2410. I do not want to upgrade to Ultimate and pay for a bunch of features I
    don't want and would not use. Microsoft should give a lot of thought to
    selling Fax and Scan is an upgrade feature. It could be downloadable from
    the Microsoft website.

    Like many users, I've been using Microsoft starting with DOS-MS. I little
    customer support with the lack of an important feature would be a good PR
    move for Microsoft.

    This post is a suggestion for Microsoft, and Microsoft responds to the
    suggestions with the most votes. To vote for this suggestion, click the "I
    Agree" button in the message pane. If you do not see the button, follow this
    link to open the suggestion in the Microsoft Web-based Newsreader and then
    click "I Agree" in the message pane.

    Stang Cobra 04, Dec 8, 2007
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  2. Your HP can fax in its own right as long as it is hooked up to a telephone
    jack. What has this to do with lack of Fax capability in Vista Home Premium?
    Mike Hall - MVP, Dec 8, 2007
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  3. Stang Cobra 04

    Dave Guest

    I have an HP 6110 AIO... and Vista Home Premium.
    To send the few faxes that I do, I just print out a document, and fax it
    manually, no big deal.

    To scan, which I do very frequently, I purchased VueScan, which works very
    Free trial period.
    Dave, Dec 8, 2007
  4. The HP will not fax from or scan to the computer using Vista without Vista
    Fax and Scan even though it is connected to a phone line. This is per HP.
    The HP control program does not appear and HP does not have a Vista driver
    for download. I can probable fax a document from the glass, but then I can
    just get a fax machine and do the same thing.
    Stang Cobra 04, Dec 8, 2007
  5. You don't need to fax through the computer. It will fax directly out. Re
    scanning, Dave has offered a solution.
    Mike Hall - MVP, Dec 8, 2007
  6. Stang Cobra 04

    jl2008 Guest

    I recently purchase the Microsoft Vista Business Edition and can't seem to
    send/receive fax using the Windows Fax and Scan. The HP 6530b Notebook has a
    built-in Agere modem and I'm hooked up the phone line to the notebook. What
    am I doing wrong?
    jl2008, Sep 25, 2008
  7. How could we know? We have no idea what you're doing. Pretend this is a
    newsgroup and we aren't there watching you. Provide the following
    1. Whether your modem is on the VHCL
    2. How you configured your Fax Account and any error messages you got when
    you did so.
    3. How you are sending the fax (complete detail).
    4. What happens when you try to send a fax.
    Russ Valentine [MVP-Outlook], Sep 25, 2008
  8. I disagree with Dave. It is a big deal that we consumers of Vista have to go
    back to the dark ages and fax documents as such instead of leveraging the
    convenience of our computer technology. We multitaskers don't have time to
    consistently print and fax ... :)
    Ms. Accountability, Dec 14, 2008
  9. Stang Cobra 04

    Chuck Guest

    Think about this--
    Faxing via windows has always been sort of basic, unless you used a third
    party fax program.
    The multiple addressees capability was likely limited to prevent "fax spam",
    and keep MS out of that hassle.
    Several earlier versions of windows had a modem command reply parser that
    had problems, and was patched to "fall through" when the problems occurred.
    The only symptom shown to the "normal" user was that the taskbar icon showed
    P/C to modem connect speed rather than the true connect rate. The specific
    cause was that the data read from the modem might have garbage characters in
    front of the actual reply string. Since these characters were random, and
    the exact number was also random, it was not a simple fix when you added in
    the variation in delay times from one modem to another. This was compounded
    by "hardware" and "software" modems. The "software" modems required a mfr
    supplied driver, which often did not meet the windows interoperability &
    programming standards. (The mfrs had to "cheat" to make the drivers work)

    When you add the screaming and yelling from various software houses that
    sold specialty fax software (for business)
    It's no wonder that MS provided/provides minimal fax capability. Another
    issue was that the TCPIP stack required additional functionality to support
    fax over a network. In win 3.1(1) this was provided by software houses with
    a custom TCPIP stack. MS decided that the add-ons to the stack might cause
    a vulnerability, and elected to not implement them in later versions of
    windows that came with MS TCPIP stack. At the time, software houses had
    problems getting full disclosure and information from MS.

    At one point it looked like the fax software was going to cause as big a
    legal hassle as the IE/Netscape/Mozilla debacle.
    (So, all in all, it's not to surprising that windows fax functionality is
    not what some would like it to be.)

    Now if you decided to complain about the Vista versions that don't and
    should have fax capability, I'd agree that this was a really dumb move, and
    was (pure conjecture) likely left out to reduce the support headache that
    windows fax has always caused.
    Chuck, Dec 26, 2008
  10. Stang Cobra 04

    abk Guest

    Microsoft has to fix the problem systematically through proper design
    modification of its software so that support people do not get headache
    rather than leaving the fax/scan capability out. The idea that HP printer can
    fax and scan independently is naive. Yes, it can but then, if this is the
    case, why there is 3rd party fax software? MVP should recommend everyone to
    buy all in one systems and do not use computer for these functions! This is
    abk, Apr 2, 2009
  11. Stang Cobra 04

    Chuck Guest

    I'm afraid you are "beating a dead horse". Many of the newer all in ones
    function only as a computer supported printer and scanner, with the fax
    function working as an independent stand alone fax machine would work.

    Microsoft has enough trouble supporting data modems, let alone
    fax/data/voice modems. Third party software houses usually write a stripped
    version that some OEMs give away with a new machine. Customers that need a
    full function fax system end up buying the full feature version.

    The problem is not unique to HP all in ones, although lately HP customers
    seem to have more than the usual share of driver/software related problems.

    I really don't like all in ones, and prefer seperate printers and fax
    machines. My experience has been that the seperate units are more reliable,
    and have a somewhat longer service life. Having said that, I do own an Epson
    workforce 600.
    Chuck, Apr 8, 2009
  12. Stang Cobra 04

    1bene Guest

    I agree 100% with these comments. Preferences aside, there is a genuine need
    for fax capability direct from the document program. There should be a patch
    or at very least , option to buy, a tool compatible with the OS. I, for one,
    refuse to pay for Ultimate or a stand alone fax machine when it should be
    included as a basic tool. If anyone can offer a viable solution, we would
    like to hear from you.
    BVRP offers a stand alone program but it will not configure in the document
    1bene, Aug 24, 2009
  13. There is something that you can buy. It is called Snappy Fax..

    Mike Hall - MVP, Aug 25, 2009
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