Fax jammed

Discussion in 'Windows Small Business Server' started by Arthur, Oct 2, 2006.

  1. Arthur

    Arthur Guest

    I have a number of faxes in the outbox of the shared fax with status
    pending.
    If I right-click resume and restart are greyed out, pause is enabled.
    How can I restart these faxes ?
     
    Arthur, Oct 2, 2006
    #1
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  2. Hi Arthur,

    Check to make sure all of the Fax services are started in Services and none
    have the status of Starting or Stopping.

    Also check the application log for fax related errors.

    Regards,

    Michelle Dixon, MSFT
    Microsoft Online Support Engineer
    Get Secure! - www.microsoft.com/security

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    Michelle Dixon [MSFT], Oct 5, 2006
    #2
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  3. Arthur

    Arthur Guest

    Hi Michelle

    Thanks for the suggestions.
    There was a problem which is now fixed. It was a domain permissions problem
    but these faxes that are jammed pre-date the resolution of the issue. All
    faxes are now working fine but I cannot restart the ones that are stuck in
    the queue. Options to restart are greyed out.
     
    Arthur, Oct 6, 2006
    #3
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