Fax Timeouts problem

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by frogliver, Sep 11, 2010.

  1. frogliver

    frogliver Guest

    I have Vista Home Premium on my laptop and installed Classic Phone Tools,
    the free one. It dials the destination number, sometimes connects, sometimes
    not, but seems to get as far as the beeps although I am not sure which end
    is beeping. The receiving end gets a ring I am told, but no fax. Each time ,
    even when it connects and looks like it is going to work, it ends up with a

    I tried fooling with the settings, such as switching modem choices , etc.
    but the end result is always the same. One thing I noticed is that the app
    says my Motorola SM56 Data Fax Modem " was detected but could not be
    identified" when I use the modem change wizard.

    I am just a learner, have zero understanding of anything other than
    straightforward send/receive faxing, so I have no clue.

    In the Model Selection window it presents two choices: 3Com and U.S.
    Robotics neither of which I understand except that one of the commenters on
    the website said that he chose 3Com and it worked (it is 3Com OfficeConnect
    56K modem in the results window). I tried both and it seems to make little

    So I can get the ring at the receiving end but no fax goes, just "timeout".
    Please help.

    Thanks, frog
    frogliver, Sep 11, 2010
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