File dialogue box crashing

Discussion in 'Windows Vista Performance' started by darienspecter, Oct 17, 2007.

  1. I am using Vista Home Premium. Beginning yesterday, I have had problems with
    the File Dialogue box crashing whatever program calls it. (This is the
    standard box that pops up whenever opening or saving a file.) Initially I
    was trying to use the XPS document writer to "print" from Internet Explorer;
    then, I noticed it with Word and Excel as well (Office 2007). With Office it
    caused it to crash and restart; with IE it simply totally froze, so that I
    had to manually terminate it in the Task Manager. In the file list, all of
    the column headings are scrunched to the left; if I try to just save a file
    as it has popped up usually I have no problems, but if I try to navigate to a
    different folder or change any other options the dialogue crashes and takes
    my program with it. I have tried to reboot, to no avail; I have run a virus
    scan, with nothing found. Has there been a recent update that fried this, or
    is this some sort of unique problem that I am experiencing? Thanks for the
    help!
     
    darienspecter, Oct 17, 2007
    #1
    1. Advertisements

  2. darienspecter

    Rick Rogers Guest

    Hi,

    Tried a System Restore to the day before yesterday? That'd be the first
    step.

    If that fails, then I'd suggest a formal malware scan in safe mode with
    updated antivirus and antispyware programs.
     
    Rick Rogers, Oct 17, 2007
    #2
    1. Advertisements

  3. I try to run System Restore; but when I do so, it gives me the message "The
    disk has errors. Windows has detected file system corruption on C:. You
    must check the disk for errors before it can be restored." So I click the
    link to bring up the utility, but it will then tell me that "Windows cannot
    check the disk while it's in use" and offers me a button to "Schedule Disk
    Check." I click this button, the dialogue box disappears with no evidence
    that a check has been scheduled, and I restart my computer, which gives no
    evidence during the boot process that any kind of check is in fact being
    performed. I have been through this cycle several times. What do I have to
    do to actually schedule the disk check?
     
    darienspecter, Oct 21, 2007
    #3
  4. darienspecter

    Rick Rogers Guest

    Hi,

    Click the start button and type CMD. Right click the entry that appears in
    the start menu and select 'run as administrator'. From the prompt, run
    "chkdsk c: /r". You will get a message that the disk is closed and a prompt
    to schedule it to run, type "y" to agree and hit <enter>. Exit the command
    prompt and restart the machine.
     
    Rick Rogers, Oct 21, 2007
    #4
  5. Thanks for the continued help. I did eventually get chkdsk to run by
    rebooting into safe mode (I can't remember exactly which, the mode with the
    various utilities.) From there I also ran the system restore to the last
    point that I remembered not having the problem. Unfortunately this had no
    effect, and the problem actually seems to be worse now (I cannot even save
    files before it crashes out.) A recent post refers to the same problem; the
    answerer advises rebooting in safe mode to solve the problem. Should this
    suffice? At this point, the only thing that I can think to do is to totally
    reinstall Windows (which, as I recall, will require reformatting my hard
    drive and the reinstallation of my entire system.) Do I have any recourse
    short of this desperate and time-consuming measure?
     
    darienspecter, Oct 31, 2007
    #5
  6. darienspecter

    Rick Rogers Guest

    Hi,

    At a point, the amount of energy and time expended trying to resolve an
    issue outwieghs the alternative, which is to simply start over. It appears
    you may have reached that point, so bite the bullet, backup your data, and
    do a clean install.
     
    Rick Rogers, Oct 31, 2007
    #6
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.