File wants password, but never had one

Discussion in 'Windows Vista Security' started by annieuk, Nov 21, 2007.

  1. annieuk

    annieuk Guest

    I have Vista Home Premium.
    I have successfully burned files to CD, but when I read one back, which is
    just a MS Word doc, access is prohibited.
    I saved it as Word 97-2003 in Compatibility mode, so that those without
    Vista can read it.
    I cannot access it with XP either.
    I formatted the CD as one that would burn files perminently onto it.
    I was the user and administrator (whatever it's called).
    I did not select a password or protection.
    On accessing the file, I am told that it has been protected.

    How can I access it?

    I am so worried now, as I have written several files to CD for security and
    to save on memory.

    annieuk, Nov 21, 2007
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  2. annieuk

    Jesper Guest

    Is it Word that is asking for a password when you try to open it? Most likely
    the file got corrupted in the burning process. Can you copy it off the CD and
    then compare its properties to the original? If the file sizes are different
    most likely the file got corrupted. That happens sometimes.

    To check the properties right-click on the file and select "Properties".
    Jesper, Nov 21, 2007
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  3. annieuk

    annieuk Guest

    It also happens with files saved on PC.

    Message in column on right hand side:
    Restrict Formatting and Editing
    Your permissions
    This document is protected from unintentional editing.
    You may only view this region.
    ....2 buttons Next region....All regions

    Button at bottom of column:
    Stop Protection
    Click.....Pop-up entitled Unprotected Document
    OK or Cancel

    But I never gave a password.
    I wrote read only to CD so that the files would always be protected....

    annieuk, Nov 21, 2007
  4. annieuk

    annieuk Guest

    Publisher and PDF files are OK.
    annieuk, Nov 21, 2007
  5. annieuk

    Jesper Guest

    That makes sense. Those are definitely Word restrictions.

    What happened is that you have somehow protected this document. If it is in
    Word 2007 there is a button called "Protect Document" on the Review ribbon.
    If it is in Word 2003 it is in one of the menus, but I can't remember which.

    If you did not set a password the protection is likely not password
    protected. Do you see a "Stop Protection" button in that pane on the right
    hand side? It would be all the way at the bottom. Can you click that and make
    the protection go away? If it asks for a password (it should not) then try to
    just hit OK without typing one.

    I am not really a malware expert, and it has been a few years, but I have
    heard of malware that destroys data by protecting it. Have you done a recent
    anti-malware scan on your computer?
    Jesper, Nov 21, 2007
  6. annieuk

    annieuk Guest

    Button at bottom of column:
    Major problem?

    annieuk, Nov 21, 2007
  7. annieuk

    Mr. Arnold Guest

    Did you right-click the file when using Explore, go to Properties and viewed
    the Read and Write properties of the file? If it's Read only, then it might
    be protected.
    Mr. Arnold, Nov 22, 2007
  8. annieuk

    Jesper Guest

    Unfortunately, yes. The encryption used for that is quite good these days.

    You are absolutely sure this was not something you did? It almost worries me
    more that this just happened than that you can't edit this document. You said
    you have other documents that spontaneously encrypted themselves? If so I
    think you have some form of malware on the computer. You may want to go do a
    scan. If you do not have an anti-malware program, please start with the Live
    OneCare Safety Scanner at
    Jesper, Nov 22, 2007
  9. annieuk

    Jesper Guest

    No, that wouldn't be it. A read-only document can be saved into a writeable
    location. She can't do that.
    Jesper, Nov 22, 2007
  10. annieuk

    annieuk Guest

    Encryption requires a password to allow the file to be opened...
    My PC does not have the capability to Restrict...
    My files require a password, for some reason, to allow editing of a text box.
    I created the text box by selecting to Draw it.

    I have redone everything, bar powering off, and it seems to be working OK
    now... but I am only using 97-2003 Word documents.
    I can copy my text boxes, from these uneditable files, to get their exact
    position and paste them into new documents.
    I can even replace the existing (burned) file on CD.... with only a warning
    message.... how secure is that???

    All very strange....

    Thank you for your help anyway....

    annieuk, Nov 22, 2007
  11. annieuk

    Jesper Guest

    It is not secure at all. Fortunately the protection was only for editing, not
    for copying.

    I'm still very curious how this happened.
    Jesper, Nov 22, 2007
  12. annieuk

    annieuk Guest

    I am more scared than curious... I shall continue to use 97-2003 files and
    see what happens after POPO.

    annieuk, Nov 22, 2007
  13. annieuk

    Jesper Guest

    I still highly recommend that you do a malware scan. As I said, it is not
    unheard of that malware does this.
    Jesper, Nov 22, 2007
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