Files mysteriously being marked Read-Only

Discussion in 'Windows Small Business Server' started by Phydeux, Apr 13, 2005.

  1. Phydeux

    Phydeux Guest

    I just got a call from my client's office that suddenly when one person
    opens a file (Word files) no one else can save to that file because the file
    is suddenly read-only.

    There's been no system-wide changes in months that would account for this.
    Anyone got a clue what might be going on?
     
    Phydeux, Apr 13, 2005
    #1
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  2. Hi Phydeux,

    Welcome to the SBS 2003 public newsgroup.

    According to your description, I understand that you encountered an issue
    in a special word file.

    Before we go any further, could you describe the problem more clearly, can
    I assume that a word document become read only file or just when some one
    other want to edit the files in word, they got a warning message the
    document is a read only file. In order to isolate the issue, please help
    gather the information below:

    1. Does the issue only occur to this file?
    2. The issue was just happened after the document was opened and
    edited by this user?
    3. If logon on with that document owner, does the document is still
    can not be changed by this user?
    4. Could you also check the permission of the files to see if it has
    been set to read-only?
    5. If you only get the warning message in word, please follow the
    steps to check if the document is set to be a read only file in word the
    owner:
    A. On the Tools menu, click Options.
    B. Click Security.
    C. Select the Read-only recommended check box, and then click OK.
    D. Click Save.
    6. Could you also test if the user create a new document does the
    same issue still existed?

    I appreciate your understanding on this issue, if you have any further
    issue please let me know. I am standing by to help you.

    Best regards,

    Charles Yang (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

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    Charles Yang [MSFT], Apr 14, 2005
    #2
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