Find Album Info doesn't fetch album art

Discussion in 'Windows Media Player' started by Mike B, Jan 2, 2008.

  1. Mike B

    Mike B Guest

    When I do Find Album Info on an album, the lookup shows the correct album
    art, but once I accept the details it is rare for the album art itself to be
    fetched and placed in my local library. Occasionally it does, but usually it
    doesn't.

    What am I doing wrong?

    Thanks,

    Mike
     
    Mike B, Jan 2, 2008
    #1
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  2. Mike B

    Mike B Guest

    Thanks. I have all those options checked (or not checked as the case may
    be). I rip to AAC outside of WMP, then import. The tags are imported OK,
    but I do Find Album Info to get the more detailed info (like Composer) and
    the album art from the MS databases... but the album art most often doesn't
    ever make it to the library.

    Odd.

    Thanks!

    Mike
     
    Mike B, Jan 2, 2008
    #2
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  3. Mike B

    zachd [MSFT] Guest

    Wait... are you trying to use Find Album Info for AAC? o_O
     
    zachd [MSFT], Jan 3, 2008
    #3
  4. Mike B

    Swifty Guest

    What worked for me: Unchecking *both* boxes in "HTTP 1.1 settings" in
    the "Advanced" section of "Internet Options".

    Warning: This might have adverse effects on some websites that you visit
    with Internet Explorer. It hasn't effected me, so I can get away with
    this, but I use IE only to validate that my webpages work for others who
    use IE.
     
    Swifty, Jan 3, 2008
    #4
  5. Mike B

    zachd [MSFT] Guest

    That makes me sad. Are you behind any particular proxy, firewall, or
    router..... ?
     
    zachd [MSFT], Jan 3, 2008
    #5
  6. Mike B

    Mike B Guest

    Yes, this works fine in all respects except that it doesn't always (often)
    fetch the cover art. Although WMP doesn't natively understand AAC, with an
    appropriate plugin I have gotten WMP to read the AAC tagging information into
    the WMP library when the AAC files are imported. From there, WMP can find
    album info for AAC files just as easily as it can for WMA files, and stores
    the updated information back into its library database I assume... WMP
    doesn't need to understand the underlying audio format (and how to play it)
    to be able to catalog it in its library.

    I am also assuming that the album art is stored in the WMP library, or at
    least placed in the folder containing the audio files... so again there
    shouldn't be any problem with WMP not being able to write information into
    the AAC files themselves.

    Certainly, the album art is fetched and displayed fine for some AAC-encoded
    albums, but not all of them. So it's possible, just not happening (in all
    cases).

    Mike
     
    Mike B, Jan 3, 2008
    #6
  7. Mike B

    Swifty Guest

    Well, it's certainly odd, and I wouldn't have believed it myself, but I
    add about one CD a week and my album art has gone from missing to 100%
    reliable since that inexplicable change. It had worked a year or so ago.

    There's nothing odd about my network. I connect via ADSL to BT (UK ISP)
    and I have proven that there's no proxy between me and a selection of IP
    verification sites (they all report my correct IP address and un-altered
    browser signature).

    My connection is via a standard LinkSys WAG54GX2 router (a UK model)
    running almost out-of-the-box settings. I allow inbound port 80 to reach
    my desktop, as I run an Apache webserver for a few trivial pages.

    The only unusual aspect of my networking is that I have a VPN into IBM's
    private network (comes with the job). I have Symantec Client Firewall
    (also comes with the job) but that never had any noticeable effect on
    HTTP 1.1 traffic. It was upgraded from ZoneAlarm on the 1st June 2007
    though, so It's entirely possible that the problem is firewall related.
    I'll schedule a test with the firewall disabled, but I'm not 100%
    convinced that the thing really goes away when it is disabled.

    Of course, this means that I'll have to buy yet another new CD for the
    test, and the old trout will shout at us a bit.
     
    Swifty, Jan 3, 2008
    #7
  8. Mike B

    Mike B Guest

    I'll also try doing a Find Album Info with my firewall disabled.
    Unfortunately, I have a few old CDs left to rip and import, so I have no
    excuse for buying a new CD for this test. No doubt the old trout will find
    some other reason to shout, though.

    Cheers,

    Mike
     
    Mike B, Jan 3, 2008
    #8
  9. Mike B

    Mike B Guest

    I tried your HTTP 1.1 trick, and it didn't work :-(

    I also tried disabling the firewall, and again it didn't work :-(

    Mike
     
    Mike B, Jan 3, 2008
    #9
  10. Mike B

    zachd [MSFT] Guest

    That's not a really interesting scenario: does it work or not work for MP3
    or WMA files? Using it for other types is kind of hacky and not something I
    believe is Supported. You might be able to trick it into working like you
    have now, but I don't believe this is something that is Supported or
    expected to work.


     
    zachd [MSFT], Jan 4, 2008
    #10
  11. Mike B

    Swifty Guest

    Sorry, I cannot help in this case. You must be buying the wrong CD's. I
    can send you my list, if that would help… :)

    For a while, I thought it possible that my spate of luck with album
    images was caused by the fact that I was going through a period of
    buying CDs that were old, but had been mainstream in their day (Stuff
    like Cat Stevens "Teaser and the firecat"). I wondered if I'd just been
    lucky recently. But then I found a website that had CD's of French Prog
    Rock groups from the 70's (i.e. truly obscure stuff) and I'm getting
    images for those as well. I'll know I have it cracked if "Pollen" by
    Pulsar works in a few days time.
     
    Swifty, Jan 4, 2008
    #11
  12. Mike B

    Mike B Guest

    Yep, you're probably right. Microsoft doesn't think I have the right musical
    tastes. Will see if I can find a webcam in the Redmond building and find out
    what t-shirts the MS staff are wearing.

    Mike
     
    Mike B, Jan 4, 2008
    #12
  13. Mike B

    zachd [MSFT] Guest

    Webcams are strangely-to-me against corporate policy. I know "someone" who
    used to have one and was politely told to Not Do That. =)
     
    zachd [MSFT], Jan 4, 2008
    #13
  14. Mike B

    Swifty Guest

    A new CD arrived, so I started my test. The first step was to confirm
    that it really was the HTTP 1.1 setting that made the difference, so I
    turned it back on.

    WMP11 fetched the album art for my new CD, so my comments on HTTP 1.1
    turn out to be false. It must have been a coincidence that it started
    working when I turned HTTP 1.1 off.

    Unfortunately this gets me no closer to determining what caused it to
    start working again.
     
    Swifty, Jan 5, 2008
    #14
  15. Mike B

    zachd [MSFT] Guest

    They've been working on this in the background, so it's possible your
    connection was stripping out some expected data from the headers and thus
    causing some script in the sky to choke, and they may have subsequently
    fixed that. That presumes it's actually fixed...
     
    zachd [MSFT], Jan 7, 2008
    #15
  16. Mike B

    Swifty Guest

    Well, my symptoms certainly fit activity by "they" rather than anything
    I've done. It stopped working all by itself, then a few months later
    started working again all by itself. I usually keep a log of all
    significant changes that I make to my PC (new levels of software, etc)
    but I was unable to explain either the failure or the recovery. I
    usually blame stuff like this on cosmic rays, but I'll happily blame
    them this time :)
     
    Swifty, Jan 8, 2008
    #16
  17. Mike B

    Swifty Guest

    Well, my symptoms certainly fit activity by "they" rather than anything
    Just some additional information. I restarted my PC after a Windows
    Update a couple of days ago, and when I started WMP11 I got a typical
    browser authentication popup for some site containing "media". I
    cancelled it without noting the details (I have no id/pw for such a
    site), but after that WMP11 was back to not fetching album art. A few
    hours later and it was working again.

    Incidentally, for all I know, WMP11 is not fetching any album info when
    it fails to find the album art. Since I rip my CD's with CDEX, they
    appear in WMP11 with their full ID3 tags already in place, from the
    database that CDEX uses. The only data that is missing is the album art
    (I have WMP11 set to fetch missing info).
     
    Swifty, Jan 11, 2008
    #17
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