Folks having trouble with Windows Update repeating

Discussion in 'Windows Update' started by Dwayne, Oct 23, 2003.

  1. Dwayne

    Dwayne Guest

    If you download an update, then Windows Update thinks that update is not
    installed, there might be a solution for this. It worked for me when I had
    Windows Update problems.

    Go to C:\Windows\System32

    Rename CatRoot2 to CatRoot2old

    Go back to Windows Update and let it rescan. You should no longer have any
    issues. I have heard that you can delete CatRoot2old when the CatRoot2 is
    recreated by Windows Update, but I just left mine alone.
    Dwayne, Oct 23, 2003
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  2. Dwayne

    Dwayne Guest


    I should add that this is for Windows XP. The file name will be the same on
    all Operating Systems, but the folder names and locations can vary.

    For Instance:

    Windows NT 4 will most likely be C:\WINNT\SYSTEM32

    Search your drive C: for CatRoot2, and remember to rename and not delete.
    Dwayne, Oct 23, 2003
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  3. There is no CatRoot2 folder in Windows 9X systems. Users should not
    rename/delete the CATROOT folder by mistake.

    MowGreen [MVP]
    *-343-* Never Forgotten
    Mow Green [MVP], Oct 24, 2003
  4. Dwayne

    Johnny Guest

    First, let¡¯s download and save the update to the desktop from:

    Then, let¡¯s try the following steps.

    Remove the 828750 update from the Add/Remove Programs
    Rename the c:\windows\system\catroot folder to the catroot_old folder
    Install the update by the file you downloaded
    Visit the Windows Update again and let¡¯s see whether the update has already
    been installed well

    The above was sent by a MS Support Engineer for a problem effecting WinME and
    IE6 SP1 (AKA Q828750)

    The install said it was successful, but Windows Update says the update is not
    installed. Other solutions (if need be I will supply) have not worked either.
    Does anyone have any other suggestions?
    Johnny, Oct 24, 2003
  5. Dwayne

    Dwayne Guest

    I agree with Mow Green... Be careful and follow my instruction to the
    letter. If you do not see a Catroot2 folder then do not do anything. My
    advice pertains to this folder only, and as stated, Windows 9X does not
    apply. There has to be a similar fix for these users as well. Hmm!
    Dwayne, Oct 24, 2003
  6. Dwayne

    cp Guest

    when i try and update, the scan hangs at 0%.

    any ideas? thanks
    cp, Oct 24, 2003
  7. Dwayne

    XS11E Guest

    Hasn't worked the last several times I tried it...
    XS11E, Oct 25, 2003
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