For Pa Bear: Vista KB935509.

Discussion in 'Windows Update' started by muffet, Jan 9, 2008.

  1. muffet

    muffet Guest

    Hi Pa Bear,

    I read your article “In Preparation for Vista SP1 dated 07/01/08†oh how I
    wish I had found it sooner.

    In it you mentioned about KB935509 being for Vista Ultimate & Enterprise
    user’s only.

    In the automatic update today: I have ended up with a copy of KB935509.

    I run Vista Premium with Word 2003: can you please tell me how this was

    And what it will do to my set up as I have been one of the lucky ones up to
    now, with no trouble? I also have read that it is not removable.

    Any help/comments welcome.
    muffet, Jan 9, 2008
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  2. muffet

    Eric Guest


    Thank you for letting us know of this issue we are in the process of
    changing the detection on the Update so that it will not be offered to Vista
    Premium machines. This new detection should be published within the hour.
    After this if you scan the site again you will not be offered the update.

    We are sorry for any inconvenience that this may have caused.

    Thank you

    Eric, Jan 9, 2008
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  3. muffet

    muffet Guest


    Thanks for your latest information:

    Glad that I could help:

    But could you please tell me what is KB935509 going to do to my set up, as
    it can not be removed?? and it seems I should not have been sent it in the
    first place??

    And am I still going to get the other two up dates that are prerequisite for
    Windows Vista SP1??
    muffet, Jan 9, 2008
  4. Please await Eric's reply and further instructions, Muffet. Eric is a
    Microsoft employee and represents the update team, though he didn't identify
    himself as such in his post.
    PA Bear [MS MVP], Jan 9, 2008
  5. muffet

    muffet Guest

    Thanks Pa Bear,

    I will try and be patient.

    Will Eric reply to this TechNet discussion group?

    If not could you please advise where?

    I think it is a bit late for me, as KB935509 has already downloaded
    automaticly to my Vista Premium: So what can I do or what can be done about
    muffet, Jan 9, 2008
  6. If you're seeing my replies, you'll see Eric's replies.

    At this point we don't know what the consequences might be, if any, for
    those running other than Vista Ultimate or Enterprise and who were offered
    935509 by Automatic Updates today.

    Stay tuned to this station. <wink>
    PA Bear [MS MVP], Jan 9, 2008
  7. muffet

    muffet Guest

    I will,

    Thanks once again

    muffet, Jan 9, 2008
  8. I also got KB935509 , I have vista home premium
    poppop spaugy, Jan 9, 2008
  9. muffet

    Engel Guest

    Hello Robear Dyer,

    Eric, cash the check.

    I went back to manually check for updates. and the KB 935509 is not there
    any more.

    Good news for some.
    - -- ---
    Engel, Jan 9, 2008
  10. Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP], Jan 9, 2008
  11. Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP], Jan 9, 2008
  12. Short story: Don't worry about it. You needn't do anything & all should be

    Long story:

    We had a small number of early customer reports, that in some cases, this
    update (KB935509) was being offered for installation on all Windows Vista
    editions vs. just Ultimate and Enterprise. A quick adjustment of the
    applicability logic was released shortly there-after to refine the edition
    offering behavior. For systems set to download and install updates
    automatically, the update will not install even if it has already
    downloaded, so most people will not be affected by this at all. Customers
    who installed the initial release of the update on editions other than
    Ultimate or Enterprise should not be concerned as the update will have no
    negative impact on their systems – it was designed to install on all
    versions of Windows Vista, it is just not required on any of the others for
    PA Bear [MS MVP], Jan 9, 2008
  13. muffet

    muffet Guest

    Pa Bear,

    For the reasurance that all will be well, Its what I wanted to hear.

    I also read the M/S update Prog. Team Blog regarding KB935509: which Susan
    Bradley posted.

    All helps!

    Thanks all for the prompt replies.

    muffet, Jan 9, 2008
  14. You're very welcome and thank you for your feedback. Your original post
    helped to bring this to the attention of the Update team and to get that
    blog entry published!
    PA Bear [MS MVP], Jan 9, 2008
  15. muffet

    MethowMan Guest

    I am using Vista Business and got 935509. Now I have to use Outlook in Safe
    mode or it blows up. In addition, Adobe Acrobat Reader 7.0 files require
    that I open a dialogue box to approve and run the application.
    MethowMan, Jan 14, 2008
  16. Please begin a new thread about /your/ problems.

    Tip: Temporarily disable real-time protection by your anti-virus and/or
    anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
    Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
    to install the update(s). If you disable a third-party firewall, do NOT
    connect to the internet without having the Windows Firewall enabled!


    Start a free Windows Update support incident request:

    Support for Windows Update:

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB123456).

    If your problem relates to a Cumulative Security Update for IE, call the
    above number and ask to be transferred to the Consumer IE7 queue (which is

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web

    For enterprise customers, support for security updates is available through
    your usual support contacts.
    ~Robear Dyer (PA Bear)
    MS MVP-Windows (IE, OE, Security, Shell/User)
    AumHa VSOP & Admin;
    PA Bear [MS MVP], Jan 14, 2008
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