Four Updates Repetedly Failing

Discussion in 'Windows Update' started by jayde.eyez, Mar 2, 2008.

  1. jayde.eyez

    jayde.eyez Guest

    This is driving me nuts.

    I have been TRYING for the past 24 hours to update my laptop. Four of the
    updates will not install. It says that they have successfully installed when
    in fact they have failed. I have looked up both of the error codes and no
    help. No matter what I do they won't install.

    I have contacted the manufacturer of my laptop and they keep telling me to
    reinstall windows. I know I don't have to go this far because I had this
    problem on another PC and a tech from Microsoft repaired it in about 10
    minutes. However, I can't connect to live chat because I keep getting told
    my Product ID number is incorrect. (even though I got it right from where
    Microsoft told me it was located). Guess that is happening because they
    really don't want to give me the free 90 days - they want the $59.00.

    Can someone PLEASE help me!? I can't install anything else until this gets
    updated!
     
    jayde.eyez, Mar 2, 2008
    #1
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  2. jayde.eyez

    Tom Guest

    I have this same problem, but with like 18 updates. I have asked these
    people for help, nothing yet.
     
    Tom, Mar 2, 2008
    #2
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  3. jayde.eyez

    Joan Archer Guest

    See if you can find anything here to help.
    Joan

    How to troubleshoot Windows Update, Microsoft Update, and Windows Server
    Update Services installation issues:
    http://support.microsoft.com/?kbid=906602
    1. See the "Need more help? Tell us what problem you are having" section of
    http://support.microsoft.com/?scid=ph;en-us;6527
    2. You cannot install some updates or programs
    http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
    3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
    associated with the download/install.
    How to read the Windowsupdate.log file
    http://support.microsoft.com/kb/902093
    3b. Compare errors to those listed here:
    http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
    and/or go to http://windowsupdate.microsoft.com > click on Help and Support
    link in left pane > Solve problems on your own.
    ===========================
    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527
    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport
     
    Joan Archer, Mar 3, 2008
    #3
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