Freezing on restart trying to install sp2

Discussion in 'Windows Update' started by Confused in stratty, Nov 19, 2004.

  1. Windows won't load and i don't know the admin password. Is there anything
    else I can do?
    Confused in stratty, Nov 19, 2004
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  2. "Confused in stratty",

    I'll try to help. I'm assuming this is Windows XP
    Professional? Your own account is not a local
    administrator? Is this a domain?

    When you say that Windows won't load, what do you mean?
    The reason I ask that is that you say you don't know the
    admin password, can you get that far in the bootup process
    (meaning can you get to the logon screen?)

    Please reply back to this thread with that information,
    and I'll pursue it further.


    Pat Walters [MSFT]
    Pat Walters [MSFT], Dec 2, 2004
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